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What are the four principles followed by ethical, successful companies?

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Ethical, successful companies act accord...

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If a company, as part of its job redesign program, plans to set up teams to manufacture products, which program might it offer to help employees learn the ins and outs of effective teamwork?


A) development programs
B) recruitment programs
C) orientation programs
D) selection programs
E) performance management programs

F) A) and E)
G) None of the above

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Rhonda, an employee at Neon Corp., develops and distributes newsletters that announce upcoming events in the company. Which human resource management practice is being performed by Rhonda?


A) performance management
B) employee relations
C) selection
D) training
E) compensation

F) B) and C)
G) A) and E)

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List the qualities associated with human resources that help an organization gain a sustainable competitive advantage.

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Human resources have the following four ...

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What term refers to a systematic, planned effort to attract, retain, develop, and motivate highly skilled employees and managers?


A) work flow recruitment
B) job analysis
C) conjoint analysis
D) talent management
E) performance management

F) B) and D)
G) A) and D)

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Which responsibility is specifically associated with the HR function of support for strategy?


A) temporary labor recruitment and record keeping
B) human resource planning and forecasting
C) wage and salary administration
D) development of employee handbooks and company publications
E) development of an HR information system

F) B) and C)
G) C) and E)

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Motorama, an automobile manufacturing company, had the largest number of its employees in the manufacturing sector last year. Instead of hiring more employees, the company decided to invest heavily in training its employees on automotive maintenance and design. Which belief has most likely led the company to make this decision?


A) The employees in the company are interchangeable.
B) The employees are the source of the company's success or failure.
C) The union employees in the company will resign once their contract expires.
D) A majority of the employees own shares in the company.
E) A majority of the employees in the company have an automotive engineering background.

F) B) and E)
G) A) and B)

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Identify the correct statement regarding sustainable organizations.


A) They primarily focus on maximizing profits and delivering high returns to investors.
B) They focus on smooth turnover and outsourcing rather than long-term planning.
C) They are more concerned about justice and fairness than short-term profits.
D) They are less concerned about employee development and empowerment.
E) They are more concerned with the quantity of output than quality standards.

F) A) and B)
G) C) and D)

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Which scenario demonstrates a violation of the right of freedom of conscience in a workplace environment?


A) A supervisor shares the previous employment details of an employee with a colleague.
B) An interviewer does not specify the details of a job to a prospective employee.
C) A supervisor coerces an employee to use unsafe practices to keep a project on schedule.
D) An employee complains about his supervisor during a conference call with a client.
E) A supervisor does not provide a fair hearing when an employee complains about a colleague.

F) C) and D)
G) A) and D)

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What is the primary professional organization for HRM that provides education and information services, and is also the world's largest human resource management association?


A) the Collective for Strategic Human Resource Management
B) the Foundation for the Recognition of Professionals International
C) the Society for Human Resource Management
D) the Human Resource Certification Institute
E) the Association for Human Resource Professionals

F) B) and E)
G) A) and C)

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Evidence-based HR refers to the practice of initiating disciplinary action against employees only in the presence of clear and demonstrable proof of undesirable behavior.

A) True
B) False

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Twyla is a benefits specialist at McCallister Manufacturing. She negotiates contracts for insurance, retirement plans, and other employee benefits in order to get the best possible deal while meeting all legal requirements. She understands the details of each benefit and is able to help employees understand the value of their benefits. This scenario illustrates Twyla's competency in the area of


A) consultation.
B) human resource expertise.
C) relationship management.
D) ethical practice.
E) business acumen.

F) A) and B)
G) A) and C)

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Human resources cannot be imitated.

A) True
B) False

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Which statement best describes job design?


A) It is the process of defining the way work will be performed and the tasks that a given job requires.
B) It is the process of generating a pool of potential candidates for a job.
C) It is the process of identifying suitable candidates for jobs.
D) It is the technique of enabling employees to learn job-related knowledge, skills, and behavior.
E) It is the technique of presenting candidates with detailed information about a job.

F) A) and E)
G) D) and E)

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In an attempt to motivate its current employees and to attract skilled professionals, Integrated Inc. decides to increase salaries as well as year-end bonuses for its best performers. Which HR function is demonstrated in this scenario?


A) performance management
B) training and development
C) recruitment
D) planning and administering pay and benefits
E) maintaining positive employee relations

F) A) and E)
G) A) and D)

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Sasha heads the human resource team at Ensured Corp., a marketing firm with a diverse group of employees in three countries. She has knowledge about the cultures of the employees and applies that knowledge to build cooperation and resolve conflicts. She appreciates that all her employees bring different strengths to the company, and she helps to foster a climate in which all are encouraged to contribute. This scenario illustrates Sasha's competency in the area of


A) ethical practice.
B) critical evaluation.
C) business acumen.
D) global and cultural effectiveness.
E) human resource expertise.

F) A) and E)
G) A) and D)

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List five of the HRM functions, briefly describing the specific activities associated with each.

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Some of the important HR responsibilitie...

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How can HR professionals increase their career opportunities?

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HR professionals can increase their care...

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What term describes a planned effort to enable employees to learn job-related knowledge, skills, and behavior?


A) selection
B) performance appraisal
C) training
D) compensation
E) recruitment

F) A) and E)
G) B) and C)

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Which statement is true about the HR profession?


A) A degree in law is the sole requirement for those who wish to choose HRM as a profession.
B) All HRM professionals have a postgraduate degree.
C) Professional certification in HRM continues to be the only way to get into the field.
D) Usually, HR generalists get paid substantially more than HR training directors.
E) HR generalists usually perform the full range of HRM activities.

F) B) and D)
G) A) and B)

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