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Which of the following would be classified as an internal failure cost on a quality cost report?


A) Quality improvement projects.
B) Supervision of testing and inspection activities.
C) Debugging software errors.
D) Warranty repairs and replacements.

E) B) and D)
F) A) and D)

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To minimize its total quality costs, a company should usually try to redistribute its quality costs more toward prevention and appraisal.

A) True
B) False

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In preparing a quality cost report, the cost of employee's time spent in quality circles is part of:


A) prevention costs.
B) appraisal costs.
C) internal failure costs.
D) external failure costs.

E) B) and C)
F) A) and D)

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Fackler Company's quality cost report is to be based on the following data: Fackler Company's quality cost report is to be based on the following data:   What would be the total appraisal cost appearing on the quality cost report? A)  $130,000 B)  $152,000 C)  $146,000 D)  $219,000 What would be the total appraisal cost appearing on the quality cost report?


A) $130,000
B) $152,000
C) $146,000
D) $219,000

E) C) and D)
F) B) and C)

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Gadsen Company's quality cost report is to be based on the following data: Gadsen Company's quality cost report is to be based on the following data:    Required: Prepare a Quality Cost Report in good form with separate sections for prevention costs, appraisal costs, internal failure costs, and external failure costs. Required: Prepare a Quality Cost Report in good form with separate sections for prevention costs, appraisal costs, internal failure costs, and external failure costs.

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Fabrick Company's quality cost report is to be based on the following data: Fabrick Company's quality cost report is to be based on the following data:   What would be the total prevention cost appearing on the quality cost report? A)  $101,000 B)  $72,000 C)  $73,000 D)  $96,000 What would be the total prevention cost appearing on the quality cost report?


A) $101,000
B) $72,000
C) $73,000
D) $96,000

E) All of the above
F) B) and D)

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Which of the following would be classified as a prevention cost on a quality cost report?


A) Debugging software errors.
B) Quality training.
C) Test and inspection of incoming materials.
D) Cost of field servicing and handling complaints.

E) None of the above
F) C) and D)

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The four categories of quality costs in a quality cost report are:


A) external failure, product liability, prevention, and carrying.
B) external failure, internal failure, prevention, and appraisal.
C) warranty, product liability, prevention, and appraisal.
D) warranty, product liability, training, and appraisal.

E) A) and B)
F) A) and D)

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Quality is achieved when a product or service contains all of the features that a customer would expect, and when that product or service performs in such a way that the customer is satisfied.

A) True
B) False

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Fabrick Company's quality cost report is to be based on the following data: Fabrick Company's quality cost report is to be based on the following data:   What would be the total external failure cost appearing on the quality cost report? A)  $94,000 B)  $480,000 C)  $104,000 D)  $306,000 What would be the total external failure cost appearing on the quality cost report?


A) $94,000
B) $480,000
C) $104,000
D) $306,000

E) C) and D)
F) B) and C)

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Which of the following would be classified as an appraisal cost on a quality cost report?


A) Quality improvement projects.
B) Supplies used in testing and inspection.
C) Audits of the effectiveness of the quality system.
D) Quality data gathering, analysis, and reporting.

E) A) and C)
F) C) and D)

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Harwood Company's quality cost report is to be based on the following data: Harwood Company's quality cost report is to be based on the following data:    Required: Prepare a Quality Cost Report in good form with separate sections for prevention costs, appraisal costs, internal failure costs, and external failure costs. Required: Prepare a Quality Cost Report in good form with separate sections for prevention costs, appraisal costs, internal failure costs, and external failure costs.

Correct Answer

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Eaglin Company's quality cost report is to be based on the following data: Eaglin Company's quality cost report is to be based on the following data:   What would be the total prevention cost appearing on the quality cost report? A)  $55,000 B)  $30,000 C)  $62,000 D)  $133,000 What would be the total prevention cost appearing on the quality cost report?


A) $55,000
B) $30,000
C) $62,000
D) $133,000

E) None of the above
F) All of the above

Correct Answer

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The cost of labor time required to rework defective units would be classified as a(n) :


A) prevention cost.
B) appraisal cost.
C) internal failure cost.
D) external failure cost.

E) A) and B)
F) A) and C)

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Which of the following would be classified as an appraisal cost on a quality cost report?


A) Maintenance of test equipment.
B) Re-entering data because of keying errors.
C) Debugging software errors.
D) Warranty repairs and replacements.

E) A) and B)
F) A) and D)

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The most effective way to minimize quality costs while maintaining high quality is to avoid having quality problems in the first place. This is the reason for incurring appraisal costs.

A) True
B) False

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Galaviz Company's quality cost report is to be based on the following data: Galaviz Company's quality cost report is to be based on the following data:    Required: Prepare a Quality Cost Report in good form with separate sections for prevention costs, appraisal costs, internal failure costs, and external failure costs. Required: Prepare a Quality Cost Report in good form with separate sections for prevention costs, appraisal costs, internal failure costs, and external failure costs.

Correct Answer

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Which of the following would be classified as an appraisal cost on a quality cost report?


A) Returns and allowances arising from quality problems.
B) Downtime caused by quality problems.
C) Test and inspection of in-process goods.
D) Cost of field servicing and handling complaints.

E) A) and C)
F) B) and C)

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Eagleson Company's quality cost report is to be based on the following data: Eagleson Company's quality cost report is to be based on the following data:   What would be the total internal failure cost appearing on the quality cost report? A)  $155,000 B)  $150,000 C)  $96,000 D)  $107,000 What would be the total internal failure cost appearing on the quality cost report?


A) $155,000
B) $150,000
C) $96,000
D) $107,000

E) None of the above
F) A) and B)

Correct Answer

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Which of the following would be classified as a prevention cost on a quality cost report?


A) Cost of field servicing and handling complaints.
B) Warranty repairs and replacements.
C) Systems development.
D) Rework labor and overhead.

E) All of the above
F) B) and C)

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