Question 1

Anna, a new recruit at Yellow Systems Inc., was encouraged to join the Hispanic Help Group (HHP)  to discuss the challenges and opportunities faced by Hispanics at work. The group helped individuals like Anna, who came from a diverse background, understand the norms, culture, and other employees within the organization. With the help of this group, Anna was able to adjust to the organization more quickly and effectively. Thus, Hispanic Help Group is an example of a(n)

Accepted Answer

A)   association of whistleblowers.
B)   employee support group.
C)   focus group.
D)   quality circle.
E)   cross-functional group.F) A) and C)
G) B) and C)

Question 2

How do businesses benefit by hiring physically disabled people?

Accepted Answer

A)   Their costs will decrease as they do not have to pay salaries to such employees.
B)   They can avail the company of tax credits.
C)   They are exempted from paying interest on the loans borrowed.
D)   They can legally support the glass-ceiling effect.
E)   They will never experience a financial loss.F) B) and E)
G) C) and D)

Question 3

Integrating diversity into a corporate mission statement, providing adequate funding toward diversity efforts, and establishing corporate positions responsible for the management of diversity programs are all efforts that demonstrate top management's

Accepted Answer

A)   commitment toward managing diversity.
B)   attempt to build a monolithic organization.
C)   commitment toward reducing corporate governance.
D)   failure to address the cultural aspects of integration.
E)   determination toward promoting ethnocentrism.F) B) and E)
G) B) and D)

Question 4

Discuss the ways to prevent failed global assignments.

Accepted Answer

Ways to prevent failed global assignment...

Question 5

________ is the first step to be taken in the process of cultivating a diverse workforce.

Accepted Answer

A)   Gaining the support of top management regarding diversity
B)   Supplying diversity data to government agencies
C)   Conducting an organizational assessment
D)   Accommodating employees' work and family needs
E)   Providing awareness training to the human resources departmentF) B) and D)
G) None of the above

Question 6

Gerald, vice president of human resources at Acme Tool, contemplates how future changes in the workforce demographics of the United States will affect Acme's search for talent, as well as Acme's costs for employee benefits. In future years, the United States workforce will experience a

Accepted Answer

A)   decrease in the number of older workers and a slight increase in the number of young workers.
B)   large increase in the number of older workers and a decrease in the number of young workers.
C)   decrease in the number of older workers and a large increase in the number of young workers.
D)   decrease in the number of older workers and a decrease in the number of young workers.
E)   large increase in the number of older workers and a slight increase in the number of young workers.F) B) and D)
G) B) and C)

Question 7

________ are described as foreign nationals transferred to work at the parent company.

Accepted Answer

A)   Host-country nationals
B)   Home-country nationals
C)   Freelancers
D)   Inpatriates
E)   Parent-country nationalsF) A) and B)
G) None of the above

Question 8

Ramon confided in you, as his management peer, "Three of my best employees are extremely faithful to their religions. One is Muslim; one is Jewish; and one is Catholic. Each wants to take different days off for their religious holidays." You advise him to provide systems accommodation by ________. You know it will create extra work for Ramon in scheduling, but that it will be worth it not to lose these three employees.

Accepted Answer

A)   allowing flexibility
B)   providing support groups
C)   providing diversity training
D)   providing mentoring
E)   promoting skill buildingF) A) and D)
G) C) and E)

Question 9

The difference between monolithic organizations and pluralistic organizations is that ________

Accepted Answer

A)   monolithic organizations are much more culturally integrated.
B)   pluralistic organizations do not use an affirmative action approach to eliminate discrimination.
C)   pluralistic organizations are marked by a complete absence of discrimination and prejudice.
D)   pluralistic organizations have a more diverse employee population.
E)   monolithic organizations tend to have higher levels of intergroup conflicts.F) A) and B)
G) B) and E)

Question 10

Suzanne Searles, TransPort's manager of marketing, is traveling on business in a foreign country. She is negotiating a large contract with the ministry of agriculture, and the minister's deputy is asking for a "facilitation fee" of $250 USD to relax certain contractual requirements. At this point, Suzanne should

Accepted Answer

A)   pay the deputy because the value of the contract is significant.
B)   accuse the deputy of unethical behavior and immediately return home.
C)   counter with a smaller amount, for example, $225 USD.
D)   comply with TransPort's ethics program, telephoning her firm's ethics officer or legal counsel as needed.
E)   contact law enforcement authorities in the foreign country.F) B) and D)
G) D) and E)

Question 11

________ is the entire process of understanding and appreciating employee differences to build a more effective and profitable company.

Accepted Answer

A)   Crowdsourcing
B)   Managing diversity
C)   Ethnocentrism
D)   Differential reinforcement
E)   StandardizationF) B) and C)
G) All of the above

Question 12

The difference between monolithic organizations and multicultural organizations is that

Accepted Answer

A)   monolithic organizations have a higher degree of structural integration.
B)   monolithic organizations use an affirmative action approach to eliminate discrimination.
C)   monolithic organizations are marked by an absence of discrimination and prejudice.
D)   multicultural organizations place greater value on diversity.
E)   multicultural organizations focus solely on employees' visible differences.F) A) and C)
G) A) and B)

Question 13

Corinne was refused a job, even though she had all the required qualifications. The reason for this rejection was that she reacted negatively to an illicit comment made by her interviewer. Based on the given information, it would be most accurate to say that Corinne is a victim of

Accepted Answer

A)   sexual harassment.
B)   nepotism.
C)   social loafing.
D)   whistleblowing.
E)   larceny.F) C) and D)
G) C) and E)

Question 14

Do you think organizations should hire disabled employees? Give reasons to support your answer.

Accepted Answer

Answers may vary. A student who is in fa...

Question 15

According to the Americans with Disabilities Act (ADA) , a disability is strictly defined as

Accepted Answer

A)   a physical impairment that precludes someone from working.
B)   a disabling condition that makes a person highly dependent on others.
C)   a physical or mental impairment that substantially limits one or more major life activities.
D)   a condition in which a person is paralyzed.
E)   the contraction of a disease that is contagious or epidemic.F) B) and C)
G) C) and D)

Question 16

Under the Americans with Disabilities Act (ADA) , ________ is considered a disability.

Accepted Answer

A)   chicken pox
B)   conjunctivitis
C)   alcoholism
D)   sinus infection
E)   influenzaF) C) and D)
G) B) and E)

Question 17

A diverse workforce inhibits organizational flexibility because the organization's culture cannot tolerate different styles and approaches.

Accepted Answer

A) True 
 B)False

Question 18

________ refers to the submission to or rejection of sexual conduct that is used as a basis for employment decisions.

Accepted Answer

A)   Social loafing
B)   Mutual adjustment
C)   Quid pro quo harassment
D)   Whistleblowing
E)   The glass ceilingF) D) and E)
G) A) and D)

Question 19

Max's top two employees, Jim and Julia, are African American and Hispanic American, respectively. Jim and his wife and Julia and her husband recently became parents for the first time. Upon reporting back to work after their time off in accordance with the Family and Medical Leave Act, Jim and Julia independently requested changes to their usual 8-to-5, Monday-Friday work schedules. The changes to their schedules allowed them to handle day care and other needs associated with their newborns. Max was happy to provide ________ in an effort to retain his very talented employees.

Accepted Answer

A)   his best wishes
B)   awareness building
C)   diversity training
D)   flexible work arrangements.
E)   child care tipsF) B) and E)
G) A) and E)

Question 20

After 18 months as office manager in Taiwan, Bill Smythe called his boss, Joseph Milhouse, headquartered in Chicago. Bill said, "Joseph, I hate to tell you this, but things aren't well on the home front. We just haven't been able to make the adjustment to living in a foreign country. I'd like to request a transfer back to the States." Joseph replied, "Let me see what I can do." After the phone conversation was concluded, Joseph sadly reflected that, as is often the case, an expatriate, in this case Bill, had failed in a foreign assignment due to

Accepted Answer

A)   extensive travel.
B)   cultural differences.
C)   family issues.
D)   language barriers.
E)   religious beliefs.F) All of the above
G) A) and B)

Exam 9: Managing Diversity and Inclusion

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Correct Answer
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________ is the entire process of understanding and appreciating employee differences to build a more effective and profitable company.

Correct Answer
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How do businesses benefit by hiring physically disabled people?

Correct Answer
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Under the Americans with Disabilities Act (ADA) , ________ is considered a disability.

Correct Answer
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According to the Americans with Disabilities Act (ADA) , a disability is strictly defined as

Correct Answer
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A diverse workforce inhibits organizational flexibility because the organization's culture cannot tolerate different styles and approaches.

Correct Answer
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________ are described as foreign nationals transferred to work at the parent company.

Correct Answer
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Gerald, vice president of human resources at Acme Tool, contemplates how future changes in the workforce demographics of the United States will affect Acme's search for talent, as well as Acme's costs for employee benefits. In future years, the United States workforce will experience a

Correct Answer
verified

________ is the first step to be taken in the process of cultivating a diverse workforce.

Correct Answer
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Corinne was refused a job, even though she had all the required qualifications. The reason for this rejection was that she reacted negatively to an illicit comment made by her interviewer. Based on the given information, it would be most accurate to say that Corinne is a victim of

Correct Answer
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Do you think organizations should hire disabled employees? Give reasons to support your answer.

Correct Answer
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Answers may vary. A student who is in fa...
View Answer

The difference between monolithic organizations and multicultural organizations is that

Correct Answer
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Correct Answer
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Correct Answer
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Discuss the ways to prevent failed global assignments.

Correct Answer
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Ways to prevent failed global assignment...
View Answer

Integrating diversity into a corporate mission statement, providing adequate funding toward diversity efforts, and establishing corporate positions responsible for the management of diversity programs are all efforts that demonstrate top management's

Correct Answer
verified

Correct Answer
verified

________ refers to the submission to or rejection of sexual conduct that is used as a basis for employment decisions.

Correct Answer
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The difference between monolithic organizations and pluralistic organizations is that ________

Correct Answer
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Exam 9: Managing Diversity and Inclusion

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

________ is the entire process of understanding and appreciating employee differences to build a more effective and profitable company.

Correct AnswerverifiedShow Answer

How do businesses benefit by hiring physically disabled people?

Correct AnswerverifiedShow Answer

Under the Americans with Disabilities Act (ADA) , ________ is considered a disability.

Correct AnswerverifiedShow Answer

According to the Americans with Disabilities Act (ADA) , a disability is strictly defined as

Correct AnswerverifiedShow Answer

A diverse workforce inhibits organizational flexibility because the organization's culture cannot tolerate different styles and approaches.

Correct AnswerverifiedShow Answer

________ are described as foreign nationals transferred to work at the parent company.

Correct AnswerverifiedShow Answer

Gerald, vice president of human resources at Acme Tool, contemplates how future changes in the workforce demographics of the United States will affect Acme's search for talent, as well as Acme's costs for employee benefits. In future years, the United States workforce will experience a

Correct AnswerverifiedShow Answer

________ is the first step to be taken in the process of cultivating a diverse workforce.

Correct AnswerverifiedShow Answer

Corinne was refused a job, even though she had all the required qualifications. The reason for this rejection was that she reacted negatively to an illicit comment made by her interviewer. Based on the given information, it would be most accurate to say that Corinne is a victim of

Correct AnswerverifiedShow Answer

Do you think organizations should hire disabled employees? Give reasons to support your answer.

Correct AnswerverifiedAnswers may vary. A student who is in fa...View AnswerShow Answer

The difference between monolithic organizations and multicultural organizations is that

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Discuss the ways to prevent failed global assignments.

Correct AnswerverifiedWays to prevent failed global assignment...View AnswerShow Answer

Integrating diversity into a corporate mission statement, providing adequate funding toward diversity efforts, and establishing corporate positions responsible for the management of diversity programs are all efforts that demonstrate top management's

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

________ refers to the submission to or rejection of sexual conduct that is used as a basis for employment decisions.

Correct AnswerverifiedShow Answer

The difference between monolithic organizations and pluralistic organizations is that ________

Correct AnswerverifiedShow Answer

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Correct Answer
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Correct Answer
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Answers may vary. A student who is in fa...
View Answer

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Correct Answer
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Correct Answer
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Correct Answer
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Ways to prevent failed global assignment...
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