Question 1

In a(n)  ________ organization, important decisions usually are made at the top.

Accepted Answer

A)   informal
B)   centralized
C)   flat
D)   organic
E)   decentralizedF) A) and C)
G) C) and E)

Question 2

A ________ is an organization skilled at creating, acquiring, and transferring knowledge as well as at modifying its behavior to reflect new knowledge and insights.

Accepted Answer

A)   learning organization
B)   conglomerate
C)   mechanistic organization
D)   formal organization
E)   closed systemF) All of the above
G) B) and C)

Question 3

________ is the process in which different individuals and units perform different tasks.

Accepted Answer

A)   Mutual adjustment
B)   Formalization
C)   Standardization
D)   Specialization
E)   Span of controlF) A) and B)
G) A) and C)

Question 4

The ________, led by the chairperson, makes major decisions, subject to corporate charter and bylaw provisions.

Accepted Answer

A)   stockholders
B)   board of directors
C)   employees
D)   tax payers
E)   middle managersF) D) and E)
G) A) and E)

Question 5

A ________ organization is one in which top management ensures that there is consensus about the direction in which the business is heading.

Accepted Answer

A)   centralized
B)   high-involvement
C)   mechanistic
D)   tall
E)   bureaucraticF) B) and D)
G) C) and D)

Question 6

In the vertical structure of a firm, authority is the

Accepted Answer

A)   legitimate right of a manager to make decisions and to tell other people what to do.
B)   ability of managers to avoid accountability for their subordinates' actions.
C)   unconditional power of managers to discriminate against their subordinates based on race, ethnicity, or gender.
D)   power of subordinates to reject the work responsibility delegated to them without any reason.
E)   influence a manager has over his or her subordinates' personal life.F) D) and E)
G) None of the above

Question 7

The approach to ________ involves feedback and discussions to jointly figure out how to approach problems and devise solutions agreeable to everyone.

Accepted Answer

A)   coordination by mutual adjustment
B)   unity-of-command
C)   coordination by specialization
D)   coordination by formalization
E)   authoritative decision makingF) B) and D)
G) C) and E)

Question 8

Carl told his management team, "Our design and production process occurs in an orderly, yet slow, process, from research to engineering to manufacturing. To be more competitive, we must speed up our research and product development through the use of ________. In this manner, we will incorporate the issues and perspectives of all the functions-including suppliers and customers-from the beginning of the process."

Accepted Answer

A)   small batch processing
B)   simultaneous engineering
C)   just-in-time production
D)   large batch processing
E)   standardizationF) A) and D)
G) B) and C)

Question 9

As vice president of human resources at Lodge Corporation, Paul enjoys working alongside his peer vice presidents, largely because they all have different skills and all manage different parts of the organization, including research, engineering, production, construction, procurement, and finance. Lodge Corporation is a(n)  ________ organization.

Accepted Answer

A)   functional
B)   divisional
C)   matrix
D)   network
E)   organicF) C) and D)
G) A) and E)

Question 10

When Courtney, a front-line manager, asked her subordinate, Jordan, to invite a client to a function, Jordan forgot. When the company president asked Courtney why the client was not there, Courtney explained why. In this scenario, who holds responsibility for the error?

Accepted Answer

A)   Courtney holds responsibility for not evaluating Jordan's actions soon enough.
B)   Courtney is ultimately responsible because she is the manager.
C)   Neither Courtney nor Jordan, but the president is responsible for hiring Courtney.
D)   Courtney is not responsible for Jordan's failures, and she can now move on to other responsibilities.
E)   Jordan solely is responsible for his failures.F) B) and D)
G) B) and E)

Question 11

Acme Farm Equipment operates worldwide and is organized into a(n)  ________ structure. Within this structure, each of the four division presidents and their respective employees are committed to the tractor, planter, combine, and silo businesses, respectively. Within these four divisions, task responsibilities are clear, and managers are more independent and accountable.

Accepted Answer

A)   organic
B)   functional
C)   product
D)   matrix
E)   customerF) C) and D)
G) A) and B)

Question 12

Compare and contrast differentiation and integration. How are differentiation and integration related in an effective organization?

Accepted Answer

Differentiation means the organization i...

Question 13

In the context of technology configurations, which of the following is true of continuous process technologies?

Accepted Answer

A)   They tend to require more supervision than other technologies.
B)   People are removed from the work itself.
C)   They provide a variety of low-volume, customized services.
D)   Communication tends to be highly formal.
E)   They are characterized by a large number of rules and formal procedures.F) C) and E)
G) B) and C)

Question 14

Compare and contrast the roles of stockholders, board of directors, and brokers.

Accepted Answer

Stockholders elect a board of directors ...

Question 15

________, in organizational integration, means establishing common routines and operating procedures that apply uniformly to everyone.

Accepted Answer

A)   Specialization
B)   Unity-of-command
C)   Mutual adjustment
D)   Authorization
E)   StandardizationF) C) and E)
G) A) and B)

Question 16

In ________ organizations, more decisions are made at lower levels of management.

Accepted Answer

A)   tall
B)   formal
C)   mechanistic
D)   decentralized
E)   narrowF) D) and E)
G) A) and E)

Question 17

Patrick told his boss, "Unless we invest in new technology, such as computer-integrated manufacturing (CIM) , we will not be able to deliver more high-variety and high-volume products. With CIM, we will have computer-aided ________ and computer-aided ________, so that the work of our engineers and factory workers will be more in sync."

Accepted Answer

A)   purchasing; shipping
B)   design; manufacturing
C)   design; shipping
D)   purchasing; manufacturing
E)   ordering; manufacturingF) A) and C)
G) B) and D)

Question 18

With the impending retirements of very talented senior staff, Katherine was concerned that PTO Inc., her employer, was not planning for the future. Spurred on by her concern, Katherine convinced management to budget and build a knowledge management system to create, acquire, store, and transfer knowledge in order to modify PTO's behavior to reflect new knowledge and insights. Two years later, Katherine was proud to reflect on her success in helping the company become a(n)  ________ organization.

Accepted Answer

A)   network
B)   matrix
C)   learning
D)   functional
E)   mechanisticF) A) and E)
G) None of the above

Question 19

In a horizontal structure, ________ deal directly with the organization's primary goods or services; they make things, sell things, or provide customer service.

Accepted Answer

A)   public relation divisions
B)   accounting divisions
C)   staff departments
D)   organic structures
E)   line departmentsF) C) and D)
G) A) and B)

Question 20

Patricia Cutler, CEO of Band Corporation, announced the new corporate structure, naming Kyoshi Saito VP of the Far East Division, Riaz Bakri VP of the Middle East Division, Gunter Abfeld VP of the European Division, and Sam Jones VP of the Americas Division. The Band Corporation's new structure follows the ________ approach to departmentalization.

Accepted Answer

A)   functional
B)   product
C)   geographic
D)   customer
E)   matrixF) B) and E)
G) A) and D)

Exam 7: Organizing for Success

Compare and contrast the roles of stockholders, board of directors, and brokers.

Correct Answer
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Stockholders elect a board of directors ...
View Answer

In ________ organizations, more decisions are made at lower levels of management.

Correct Answer
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Correct Answer
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In the vertical structure of a firm, authority is the

Correct Answer
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The approach to ________ involves feedback and discussions to jointly figure out how to approach problems and devise solutions agreeable to everyone.

Correct Answer
verified

Compare and contrast differentiation and integration. How are differentiation and integration related in an effective organization?

Correct Answer
verified
Differentiation means the organization i...
View Answer

In the context of technology configurations, which of the following is true of continuous process technologies?

Correct Answer
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The ________, led by the chairperson, makes major decisions, subject to corporate charter and bylaw provisions.

Correct Answer
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Correct Answer
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________, in organizational integration, means establishing common routines and operating procedures that apply uniformly to everyone.

Correct Answer
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Correct Answer
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Correct Answer
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When Courtney, a front-line manager, asked her subordinate, Jordan, to invite a client to a function, Jordan forgot. When the company president asked Courtney why the client was not there, Courtney explained why. In this scenario, who holds responsibility for the error?

Correct Answer
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________ is the process in which different individuals and units perform different tasks.

Correct Answer
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Correct Answer
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In a(n) ________ organization, important decisions usually are made at the top.

Correct Answer
verified

A ________ organization is one in which top management ensures that there is consensus about the direction in which the business is heading.

Correct Answer
verified

In a horizontal structure, ________ deal directly with the organization's primary goods or services; they make things, sell things, or provide customer service.

Correct Answer
verified

A ________ is an organization skilled at creating, acquiring, and transferring knowledge as well as at modifying its behavior to reflect new knowledge and insights.

Correct Answer
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Correct Answer
verified

Exam 7: Organizing for Success

Compare and contrast the roles of stockholders, board of directors, and brokers.

Correct AnswerverifiedStockholders elect a board of directors ...View AnswerShow Answer

In ________ organizations, more decisions are made at lower levels of management.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

In the vertical structure of a firm, authority is the

Correct AnswerverifiedShow Answer

The approach to ________ involves feedback and discussions to jointly figure out how to approach problems and devise solutions agreeable to everyone.

Correct AnswerverifiedShow Answer

Compare and contrast differentiation and integration. How are differentiation and integration related in an effective organization?

Correct AnswerverifiedDifferentiation means the organization i...View AnswerShow Answer

In the context of technology configurations, which of the following is true of continuous process technologies?

Correct AnswerverifiedShow Answer

The ________, led by the chairperson, makes major decisions, subject to corporate charter and bylaw provisions.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

________, in organizational integration, means establishing common routines and operating procedures that apply uniformly to everyone.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

When Courtney, a front-line manager, asked her subordinate, Jordan, to invite a client to a function, Jordan forgot. When the company president asked Courtney why the client was not there, Courtney explained why. In this scenario, who holds responsibility for the error?

Correct AnswerverifiedShow Answer

________ is the process in which different individuals and units perform different tasks.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

In a(n) ________ organization, important decisions usually are made at the top.

Correct AnswerverifiedShow Answer

A ________ organization is one in which top management ensures that there is consensus about the direction in which the business is heading.

Correct AnswerverifiedShow Answer

In a horizontal structure, ________ deal directly with the organization's primary goods or services; they make things, sell things, or provide customer service.

Correct AnswerverifiedShow Answer

A ________ is an organization skilled at creating, acquiring, and transferring knowledge as well as at modifying its behavior to reflect new knowledge and insights.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
verified
Stockholders elect a board of directors ...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Differentiation means the organization i...
View Answer

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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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