Question 1

________ is the production of both high-volume and high-variety products at the same time.

Accepted Answer

A)   Lean manufacturing
B)   Mass customization
C)   Just-in-time production
D)   Large batch technology
E)   Continuous process technologyF) A) and B)
G) A) and C)

Question 2

________ use(s)  statistical tools to analyze the causes of product defects.

Accepted Answer

A)   Six sigma quality
B)   The quality adjustment method
C)   Mass inspection
D)   Mutual adjustment
E)   Just-in-time operationsF) C) and D)
G) A) and B)

Question 3

A characteristic of a high-involvement organization is that ________

Accepted Answer

A)   employee participation in decision making is limited.
B)   the organization has a flat, decentralized structure built around a customer, good, or service.
C)   the employees at lower levels of management are not held accountable for delivering a good or service.
D)   people who try to expand their skills beyond their job profile are discouraged.
E)   much of the work is done independently by experts in the top management.F) A) and D)
G) B) and E)

Question 4

In a(n)  ________ organization, managers encourage employees to work more as teammates than as subordinates who take orders from the boss.

Accepted Answer

A)   organic
B)   hierarchical
C)   bureaucratic
D)   mechanistic
E)   formalF) D) and E)
G) None of the above

Question 5

The unity-of-command principle states that a person should have

Accepted Answer

A)   multiple managers.
B)   only one boss.
C)   no boss.
D)   only two bosses.
E)   several bosses.F) A) and E)
G) C) and D)

Question 6

In a vertical structure, narrow spans of control build a(n)  ________ organization with many reporting levels.

Accepted Answer

A)   flat
B)   wide
C)   tall
D)   decentralized
E)   informalF) A) and B)
G) D) and E)

Question 7

Trident Sports Inc. manufactures and distributes athletic wear, sporting equipment, and protective sports gear worldwide. They are departmentalized based on products sold to professional athletes, products sold to people who pursue sports only for leisure, and products sold to sports teams. Which approach to departmentalization does the company follow?

Accepted Answer

A)   geographic
B)   functional
C)   matrix
D)   customer
E)   productF) A) and B)
G) C) and D)

Question 8

A ________ organization has departmentalization that groups units around products, customers, or geographic regions.

Accepted Answer

A)   divisional
B)   centralized
C)   network
D)   functional
E)   virtualF) A) and B)
G) A) and C)

Question 9

Sabrina manages a factory that manufactures automotive wiring harnesses. Her customers require that their suppliers be ________ certified, so that the suppliers' products are compliant with specified voluntary quality standards-standards that are recognized worldwide.

Accepted Answer

A)   Sarbanes-Oxley
B)   ISO 9001
C)   small batch
D)   large batch
E)   JITF) D) and E)
G) A) and D)

Question 10

David does not want a management position. He is highly respected by clients, competitors, and co-workers, due to his expertise, experience, and personal qualities. When a major business decision is required, even the division manager above David in the hierarchy asks David's opinion. Even though David has no formal management authority, he has ________ authority.

Accepted Answer

A)   divisional
B)   unity-of-command
C)   centralized
D)   decentralized
E)   informalF) C) and D)
G) None of the above

Question 11

In an organization, when there are many subunits and many specialists who think differently, differentiation is said to be high.

Accepted Answer

A) True 
 B)False

Question 12

Briefly describe the three basic technologies that characterize how work is done in service as well as manufacturing companies.

Accepted Answer

According to Joan Woodward, three basic ...

Question 13

What are the ISO 9001 standards and how do they apply to management systems of publicly traded companies?

Accepted Answer

ISO 9001 is a series of voluntary qualit...

Question 14

A ________ is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment.

Accepted Answer

A)   modular network
B)   mechanistic organization
C)   divisional organization
D)   functional organization
E)   hierarchical networkF) A) and B)
G) All of the above

Question 15

In the context of a firm's vertical structure, a powerful trend for U.S. businesses over the past few decades has been to

Accepted Answer

A)   reduce the number of hierarchical layers.
B)   replace flat organizational structures with tall organizational structures.
C)   increase the number of reporting levels.
D)   increase formalization.
E)   limit decision-making authority to top management.F) B) and D)
G) A) and C)

Question 16

A disadvantage of a matrix organization is that

Accepted Answer

A)   managers who share subordinates may jockey for power.
B)   people may care more about their own function than about the company as a whole.
C)   higher management levels are overloaded with operational decisions.
D)   resource utilization becomes inefficient because resources are not shared.
E)   employees may fail to focus on overall product quality and customer satisfaction.F) A) and E)
G) C) and D)

Question 17

Differentiate between traditional factories and flexible factories.

Accepted Answer

As the name implies, flexible factories ...

Question 18

________ is one of the strategies that managers can use to cope with high uncertainty and heavy information demand's in today's environments.

Accepted Answer

A)   Limiting horizontal relationships
B)   Reducing the need for information
C)   Avoiding dependence on the experience of the organization's human needs
D)   Cutting spending on information systems
E)   Eliminating slack resourcesF) B) and D)
G) A) and C)

Question 19

Information conveyed by a conventional organization chart includes the

Accepted Answer

A)   work performed by each unit in the organization.
B)   products manufactured by the organization.
C)   manner in which decisions are made in the organization.
D)   geographical location of the organization.
E)   method in which the organization will interact with the external environment.F) A) and E)
G) A) and B)

Question 20

In the context of horizontal structure of a firm, ________ are those that have responsibility for the principal activities of the firm.

Accepted Answer

A)   staff departments
B)   public relation divisions
C)   geographic divisions
D)   line departments
E)   human resource divisionsF) A) and C)
G) C) and D)

Exam 7: Organizing for Success

A ________ is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment.

Correct Answer
verified

In a(n) ________ organization, managers encourage employees to work more as teammates than as subordinates who take orders from the boss.

Correct Answer
verified

In the context of a firm's vertical structure, a powerful trend for U.S. businesses over the past few decades has been to

Correct Answer
verified

A characteristic of a high-involvement organization is that ________

Correct Answer
verified

A ________ organization has departmentalization that groups units around products, customers, or geographic regions.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

The unity-of-command principle states that a person should have

Correct Answer
verified

Differentiate between traditional factories and flexible factories.

Correct Answer
verified
As the name implies, flexible factories ...
View Answer

________ use(s) statistical tools to analyze the causes of product defects.

Correct Answer
verified

A disadvantage of a matrix organization is that

Correct Answer
verified

What are the ISO 9001 standards and how do they apply to management systems of publicly traded companies?

Correct Answer
verified
ISO 9001 is a series of voluntary qualit...
View Answer

In an organization, when there are many subunits and many specialists who think differently, differentiation is said to be high.

Correct Answer
verified

________ is one of the strategies that managers can use to cope with high uncertainty and heavy information demand's in today's environments.

Correct Answer
verified

Briefly describe the three basic technologies that characterize how work is done in service as well as manufacturing companies.

Correct Answer
verified
According to Joan Woodward, three basic ...
View Answer

In the context of horizontal structure of a firm, ________ are those that have responsibility for the principal activities of the firm.

Correct Answer
verified

Information conveyed by a conventional organization chart includes the

Correct Answer
verified

________ is the production of both high-volume and high-variety products at the same time.

Correct Answer
verified

In a vertical structure, narrow spans of control build a(n) ________ organization with many reporting levels.

Correct Answer
verified

Sabrina manages a factory that manufactures automotive wiring harnesses. Her customers require that their suppliers be ________ certified, so that the suppliers' products are compliant with specified voluntary quality standards-standards that are recognized worldwide.

Correct Answer
verified

Exam 7: Organizing for Success

A ________ is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment.

Correct AnswerverifiedShow Answer

In a(n) ________ organization, managers encourage employees to work more as teammates than as subordinates who take orders from the boss.

Correct AnswerverifiedShow Answer

In the context of a firm's vertical structure, a powerful trend for U.S. businesses over the past few decades has been to

Correct AnswerverifiedShow Answer

A characteristic of a high-involvement organization is that ________

Correct AnswerverifiedShow Answer

A ________ organization has departmentalization that groups units around products, customers, or geographic regions.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The unity-of-command principle states that a person should have

Correct AnswerverifiedShow Answer

Differentiate between traditional factories and flexible factories.

Correct AnswerverifiedAs the name implies, flexible factories ...View AnswerShow Answer

________ use(s) statistical tools to analyze the causes of product defects.

Correct AnswerverifiedShow Answer

A disadvantage of a matrix organization is that

Correct AnswerverifiedShow Answer

What are the ISO 9001 standards and how do they apply to management systems of publicly traded companies?

Correct AnswerverifiedISO 9001 is a series of voluntary qualit...View AnswerShow Answer

In an organization, when there are many subunits and many specialists who think differently, differentiation is said to be high.

Correct AnswerverifiedShow Answer

________ is one of the strategies that managers can use to cope with high uncertainty and heavy information demand's in today's environments.

Correct AnswerverifiedShow Answer

Briefly describe the three basic technologies that characterize how work is done in service as well as manufacturing companies.

Correct AnswerverifiedAccording to Joan Woodward, three basic ...View AnswerShow Answer

In the context of horizontal structure of a firm, ________ are those that have responsibility for the principal activities of the firm.

Correct AnswerverifiedShow Answer

Information conveyed by a conventional organization chart includes the

Correct AnswerverifiedShow Answer

________ is the production of both high-volume and high-variety products at the same time.

Correct AnswerverifiedShow Answer

In a vertical structure, narrow spans of control build a(n) ________ organization with many reporting levels.

Correct AnswerverifiedShow Answer

Sabrina manages a factory that manufactures automotive wiring harnesses. Her customers require that their suppliers be ________ certified, so that the suppliers' products are compliant with specified voluntary quality standards-standards that are recognized worldwide.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
As the name implies, flexible factories ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
ISO 9001 is a series of voluntary qualit...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
According to Joan Woodward, three basic ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified