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  Figure 2-7 -Quadrant A in Figure 2-7 above represents a(n)  ________ in a SWOT analysis. A)  a threat B)  a weakness C)  a strength D)  an opportunity E)  a market segment Figure 2-7 -Quadrant A in Figure 2-7 above represents a(n) ________ in a SWOT analysis.


A) a threat
B) a weakness
C) a strength
D) an opportunity
E) a market segment

F) D) and E)
G) C) and E)

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Marketing tactics are the


A) long-term decisions made to implement the marketing program and the monitoring of those decisions.
B) detailed day-to-day operational decisions essential to the overall success of marketing strategies.
C) steps taken to develop an effective marketing plan.
D) development of marketing strategies to achieve the organization's marketing objectives.
E) refinement of the organization's mission based on the results obtained from a marketing audit.

F) A) and E)
G) D) and E)

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Within the strategic marketing process, the ________ is the result of the planning phase that will be carried out in the implementation phase.


A) marketing tactics
B) business plan
C) product protocol
D) marketing plan
E) marketing strategy

F) B) and E)
G) A) and B)

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To move an SBU from its current position on a BCG business portfolio analysis, a manager should concentrate mostly on


A) influencing the relative market share.
B) enhancing employee motivation to move a low-valued SBU to a higher one.
C) adding a variety of new SBUs that will force out older ones.
D) influencing the market growth rate.
E) simplifying its offerings by removing features.

F) A) and E)
G) B) and E)

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Toyota had some difficulty recovering from a recall crisis several years ago when it was forced to recall about 6 million vehicles due to a variety of problems, most notably one with the accelerator pedal. To "polish" its brand, it implemented stricter ________ goals to improve the safety and reliability of its vehicles.


A) profit
B) sales revenue
C) customer satisfaction
D) quality
E) employee welfare

F) All of the above
G) C) and D)

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Medtronic, a company that makes heart pacemakers, introduced a new product at medical conventions across Asia to demonstrate its many beneficial features. The convention presentations are an example of its


A) market segmentation and targeting strategy.
B) price strategy.
C) place strategy.
D) promotion strategy.
E) product strategy.

F) B) and C)
G) All of the above

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Overseeing strategic marketing efforts at the corporate level would most likely be the responsibility of the


A) CEO.
B) CMO.
C) CPM.
D) CPO.
E) COO.

F) B) and E)
G) B) and D)

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Specialized functions such as marketing and finance are generally referred to as


A) cross-functional teams.
B) managerial groups.
C) divisions.
D) departments.
E) strategic business units.

F) C) and E)
G) A) and B)

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Solarcom is a 30-year-old information technology company that owns several subsidiaries. One of its subsidiaries is Atlantix Global Systems, which is one of the leading wholesalers for refurbished computer equipment. It has a large share of an industry that is growing worldwide. According to the BCG business portfolio analysis framework, Atlantix Global would most likely be classified as a


A) dog.
B) cash cow.
C) question mark.
D) sprout.
E) star.

F) All of the above
G) A) and B)

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Hellmann's is a brand owned by Unilever that produces mayonnaise, among other food products. If a marketing manager at Hellman's identified that its brand managers lacked the expertise to create additional growth for the firm's products, she would likely incorporate this knowledge into its SWOT analysis as


A) a weakness if the company does not have access to other expertise at Unilever.
B) a strength if the company conceals this information from its competitors.
C) an opportunity if Hellman's competitors have superior expertise.
D) a threat if Hellman's does not have resources to develop additional expertise.
E) part of a marketing plan; this information would not be part of a SWOT analysis.

F) A) and D)
G) All of the above

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A part of the key role of marketing is to


A) support the board of directors.
B) operate at the corporate level.
C) look outward by listening to customers.
D) manage executives.
E) deliver strategic business decisions.

F) A) and B)
G) A) and C)

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Part of the growth strategy for Yum! Brands, the parent company of KFC, Pizza Hut, and Taco Bell, is expansion of its current fast-food businesses into untapped international markets, such as China, Russia, and India. This type of expansion would be a ________ strategy.


A) product development
B) market penetration
C) diversification
D) market development
E) market saturation

F) D) and E)
G) C) and D)

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Product development refers to the marketing strategy of


A) increasing sales of current products in current markets.
B) selling current products to new markets.
C) selling new products to new markets.
D) selling new products to current markets.
E) selling the same brands in both current and new markets.

F) A) and B)
G) A) and E)

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On the northern tip of Goose Island in the Chicago River sits the William Wrigley Jr. Company's Global Innovation Center. Here, Wrigley creates new products using a joint effort by some 250 full-time food scientists, researchers, and marketers. The people who work in this center are most likely members of


A) an innovation squad.
B) a business consortium.
C) a multiple strategic directional team.
D) a strategic evaluation team.
E) a cross-functional team.

F) A) and C)
G) B) and D)

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The marketing strategy of developing new products and selling them in new markets is referred to as


A) product penetration.
B) product development.
C) market development.
D) market penetration.
E) diversification.

F) D) and E)
G) All of the above

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Ling is in the business of connecting homeless with free shelters, and she funds her business through charitable donations and by placing ads in the shelters. She takes a small salary but reinvests whatever is left to grow the operation. Ling's business is a


A) business firm.
B) subchapter S corporation.
C) charitable service agency.
D) cooperative.
E) nonprofit organization.

F) None of the above
G) A) and B)

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If Ben & Jerry's starts selling its super premium ice cream in Brazil for the first time, it will be using a ________ strategy.


A) product development
B) market development
C) diversification
D) market saturation
E) market penetration

F) B) and E)
G) D) and E)

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The Boston Consulting Group's business portfolio analysis model can be used to analyze a firm's strategic business units. How is it used and what can it tell you?

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The BCG business portfolio analysis requ...

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Aggregating prospective buyers into groups that have common needs and will respond similarly to a marketing action is referred to as


A) market aggregation.
B) market segmentation.
C) product sorting.
D) product grouping.
E) mass marketing.

F) A) and C)
G) B) and D)

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  Figure 2-2 -In Figure 2-2 above, Box A represents the  why  element of visionary organization. This is referred to as the organizational A)  foundation. B)  tactics. C)  mission. D)  direction. E)  strategies. Figure 2-2 -In Figure 2-2 above, Box A represents the "why" element of visionary organization. This is referred to as the organizational


A) foundation.
B) tactics.
C) mission.
D) direction.
E) strategies.

F) C) and D)
G) B) and E)

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