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A new social media product comes onto the market. Which person's description below is most likely to adopt the product first?


A) Matt: money is tight, as he is working contract-to-contract
B) Lindsey: a doctor, usually likes to wait until something is proven first, just like in medicine
C) Jo: spends her time as a blogger for a local technology site
D) Brady: a lawyer, who is always skeptical of these things, hence why she is a lawyer!

E) B) and D)
F) All of the above

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According to the latest research, which product category does Canadians most trust the private brand?


A) vacation services
B) home cleaning
C) automobiles
D) food and beverage

E) A) and B)
F) All of the above

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List the four sequential steps used to develop brand equity. Which step is the most difficult?

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Developing brand equity involves a serie...

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The Nike Swish, Adidas symbol, and Apple's apple are examples of:


A) branding.
B) product identification.
C) copyrighting.
D) trademarking.

E) All of the above
F) A) and D)

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The popular "Got Milk" advertising campaign was sponsored by the National Milk Board to encourage more people to drink milk. This ad campaign stimulated ________ Demand.


A) primary
B) derived
C) generic
D) selective

E) C) and D)
F) B) and D)

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With diffusion of innovation:


A) one new product will produce ancillary product invention (e.g., video cassettes created a market for cassette holders) .
B) product changes by one competitor lead to similar product changes by another competitor.
C) once a product enters the market, very similar products will enter within a very short period of time.
D) not all consumers accept a new product at the same time because adoption of a product spreads slowly throughout the population.

E) None of the above
F) All of the above

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An effective trademark and label can help thwart product:


A) reselling
B) competitors
C) margins
D) counterfeiti ng

E) B) and D)
F) None of the above

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Finding new uses for an existing product has been a major strategy in extending the life of Arm & Hammer Baking Soda. The product (unchanged from its original formula) is now being promoted as a dentifrice; a deodorizer for cat litter, carpeting, and refrigerators; and a fire extinguisher. Arm & Hammer is:


A) creating new use situations through a market modification strategy.
B) finding new users through a product modification strategy.
C) modifying the product characteristics.
D) increasing use by existing customers through a product modification strategy.

E) A) and B)
F) None of the above

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A strategy of harvesting may be employed in the decline stage of a product life to:


A) maintain the ability to meet customers' requests.
B) eliminate production and distribution costs.
C) get as many new customers as possible.
D) maintain primary demand for a product category.

E) C) and D)
F) All of the above

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A positive outcome of using a multiproduct branding strategy is:


A) product line extensions
B) brand mimicking
C) brand extension
D) sub-branding

E) C) and D)
F) All of the above

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DiGiorno rising crust pizza has been available in the freezer sections of supermarkets for quite a while. The product's recent introduction of a DiGiorno cheese stuffed crust is an example of _________ and should attract new buyers.


A) product modification
B) a market-product strategy
C) market modification
D) diversification

E) B) and C)
F) A) and B)

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Explain the following statement: "Packaging provides communication, functional, and perceptual benefits for manufacturers, retailers, and consumers."

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Technology that allows consumers to access information on the Internet from a cell phone is in the introductory stage of its product life cycle. The industry is composed of several small firms with state-of-the-art products that are neither standardized nor compatible with one another. Moreover, these small firms have limited marketing expertise and little money to spend on marketing; their common strength is Engineering. This industry would welcome the entry of a giant in the mobile phone industry like Nokia because:


A) Nokia's entry would help segment the market, establishing targets for the smaller firms.
B) the small companies could leapfrog beyond Nokia's products.
C) Nokia could set standards and generate primary demand.
D) Nokia could solve the remaining technological problems.

E) C) and D)
F) A) and D)

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Figure 11-2 Figure 11-2    -The product life cycle (PLC) shown in  D  in Figure 11-2 is an example of a _________ life cycle. A) fad product B) high-learning product C) fashion product D) low-learning product -The product life cycle (PLC) shown in "D" in Figure 11-2 is an example of a _________ life cycle.


A) fad product
B) high-learning product
C) fashion product
D) low-learning product

E) A) and B)
F) A) and C)

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When Rose went shopping for a new purse, she thought she had found a real value-a Gucci purse for about 50% of what she was planning to pay. When she looked more closely, she noticed that although the purse was identical to a Gucci it was not manufactured by Gucci. This was probably an example of:


A) licensing.
B) "me-too" marketing.
C) product counterfeiting.
D) brand imitation.

E) None of the above
F) All of the above

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A brand name is:


A) any word, device (design, sound, shape or colour) , or combination of these used to distinguish a seller's goods or services.
B) the part of a brand that is a symbol or design and cannot be spoken.
C) the part of a brand name that can be spoken.
D) the commercial, legal name under which a company does business.

E) C) and D)
F) A) and D)

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Campbell's Soup ran an advertisement that read: "Our Soups: No Longer Just For Colds and Sick-Days!" Campbell's was attempting:


A) Product modification
B) Market modification
C) Market-product strategy
D) Product repositioning

E) All of the above
F) B) and C)

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Hybrid automobiles are in the ________ stage of the product life cycle.


A) introduction
B) maturity
C) decline
D) growth

E) B) and C)
F) A) and D)

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Directions on how to use a product and the composition of a product that appear on packaging are what kind of benefits?


A) storage benefits
B) protection benefits
C) perceptual benefits
D) communication benefits

E) B) and D)
F) B) and C)

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Figure 11-2 Figure 11-2    -The product life cycle (PLC) shown in  B  in Figure 11-2 is an example of a________ life cycle. A) fashion product B) high-learning product C) low-learning product D) fad product -The product life cycle (PLC) shown in "B" in Figure 11-2 is an example of a________ life cycle.


A) fashion product
B) high-learning product
C) low-learning product
D) fad product

E) A) and C)
F) None of the above

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