Question 1

Which activities belong in the operations management department?

Accepted Answer

A)   Records, measures, and reports monetary transactions.
B)   Manages the process of converting or transforming resources into goods or services.
C)   Supports the sales by planning, pricing, and promoting goods or services.
D)   Maintains policies, plans, and procedures for the effective management of employees.E) B) and C)
F) A) and D)

Question 2

Knowledge facilitators reside within the minds of members, customers, and colleagues and include physical structures and recorded media.

Accepted Answer

A) True 
 B)False

Question 3

Which department records, measures, and reports monetary transactions?

Accepted Answer

A)   Sales
B)   Operations management
C)   Accounting
D)   FinanceE) All of the above
F) B) and C)

Question 4

Which department manages the process of converting or transforming resources into goods or services?

Accepted Answer

A)   Sales
B)   Operations management
C)   Accounting
D)   FinanceE) A) and B)
F) B) and C) B

Question 5

The business decisions made by the marketing department include transactional data, purchasing data, payroll data, and tax data.

Accepted Answer

A) True 
 B)False

Question 6

Productivity is the rate at which goods and services are produced based upon total output given total inputs.

Accepted Answer

A) True 
 B)False

Question 7

Big data is a view of data at a particular moment in time.

Accepted Answer

A) True 
 B)False

Question 8

If you were thinking about an oven as a system which of the following represents the feedback?

Accepted Answer

A)   The uncooked food.
B)   The cooked food.
C)   A light indicating that the oven has reached the preheated temperature.
D)   The oven running at 350 degrees for 20 minutes.E) None of the above
F) B) and C)

Question 9

Unstructured data is data that is not defined and does not follow a specified format and is typically free-form text such as emails, Twitter tweets, and text messages.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following represents the department that maintains policies, plans, and procedures for the effective management of employees?

Accepted Answer

A)   Human resources
B)   Sales
C)   Employee resources
D)   Employee relationsE) A) and B)
F) A) and C)

Question 11

Competitive intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.

Accepted Answer

A) True 
 B)False

Question 12

If you were thinking about a movie theater, which of the following represents the inputs?

Accepted Answer

A)   The movie player, movie, speakers, digital projector, screen, and electricity.
B)   Playing the movie including the audio through the speakers and the movie on the screen.
C)   An error message stating that the movie cannot be played.
D)   Loading the movie to play, pause, rewind, or fast forward.E) B) and D)
F) All of the above

Question 13

Business intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.

Accepted Answer

A) True 
 B)False

Question 14

A variable is a business intelligence characteristic that stands for a value that cannot change over time.

Accepted Answer

A) True 
 B)False

Question 15

The marketing department supports sales by planning, pricing, and promoting goods or services.

Accepted Answer

A) True 
 B)False

Question 16

Unstructured data is data that has a defined length, type, and format and includes numbers, dates, or strings such as Customer Address.

Accepted Answer

A) True 
 B)False

Question 17

What is predictive analytics?

Accepted Answer

A)   A world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.
B)   The extraction of information from data used to predict future trends and identify behavioral patterns.
C)   A series of devices that connect directly to other devices.
D)   Opportunities to change the way people purchase books.E) None of the above
F) A) and D)

Question 18

Which of the following statements is true?

Accepted Answer

A)   MIS equals business success.
B)   MIS equals business innovation.
C)   MIS represents business success and innovation.
D)   MIS enables business success and innovation.E) A) and B)
F) A) and C) D

Question 19

Zappos is not a technology company; its primary business focus is to sell books.

Accepted Answer

A) True 
 B)False

Question 20

Knowledge workers are individuals valued for their ability to mitigate risk and implement critical human resource rules and regulations.

Accepted Answer

A) True 
 B)False  False

Exam 1: Business Driven Technology

Which activities belong in the operations management department?

Correct AnswerverifiedShow Answer

Knowledge facilitators reside within the minds of members, customers, and colleagues and include physical structures and recorded media.

Correct AnswerverifiedShow Answer

Which department records, measures, and reports monetary transactions?

Correct AnswerverifiedShow Answer

Which department manages the process of converting or transforming resources into goods or services?

Correct AnswerverifiedB

The business decisions made by the marketing department include transactional data, purchasing data, payroll data, and tax data.

Correct AnswerverifiedShow Answer

Productivity is the rate at which goods and services are produced based upon total output given total inputs.

Correct AnswerverifiedShow Answer

Big data is a view of data at a particular moment in time.

Correct AnswerverifiedShow Answer

If you were thinking about an oven as a system which of the following represents the feedback?

Correct AnswerverifiedShow Answer

Unstructured data is data that is not defined and does not follow a specified format and is typically free-form text such as emails, Twitter tweets, and text messages.

Correct AnswerverifiedShow Answer

Which of the following represents the department that maintains policies, plans, and procedures for the effective management of employees?

Correct AnswerverifiedShow Answer

Competitive intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.

Correct AnswerverifiedShow Answer

If you were thinking about a movie theater, which of the following represents the inputs?

Correct AnswerverifiedShow Answer

Business intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.

Correct AnswerverifiedShow Answer

A variable is a business intelligence characteristic that stands for a value that cannot change over time.

Correct AnswerverifiedShow Answer

The marketing department supports sales by planning, pricing, and promoting goods or services.

Correct AnswerverifiedShow Answer

Unstructured data is data that has a defined length, type, and format and includes numbers, dates, or strings such as Customer Address.

Correct AnswerverifiedShow Answer

What is predictive analytics?

Correct AnswerverifiedShow Answer

Which of the following statements is true?

Correct AnswerverifiedD

Zappos is not a technology company; its primary business focus is to sell books.

Correct AnswerverifiedShow Answer

Knowledge workers are individuals valued for their ability to mitigate risk and implement critical human resource rules and regulations.

Correct AnswerverifiedFalse

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B

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D

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False