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For years, a mathematics professor experienced abusive behavior at a community college where he taught. It began with a few deans spreading rumors and false accusations that threatened his job. The abuse was emotionally draining and took time and focus away from his job. The professor was the victim of


A) reverse discrimination.
B) bullying.
C) disparate treatment.
D) quid pro quo.
E) adverse impact.

F) B) and E)
G) A) and C)

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What is the benefit of a manager being evaluated by his or her subordinates?


A) It can provide information for the subordinate's performance appraisals.
B) It can let you know who respects you and who does not.
C) It will give you an unbiased opinion of your management style.
D) It will let the subordinates know that you also are being evaluated.
E) It can be helpful for goal setting and personal growth.

F) A) and B)
G) B) and E)

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________ is the degree to which a test measures the same thing consistently.


A) Reliability
B) Accountability
C) Validity
D) Significance
E) Dependability

F) A) and C)
G) B) and E)

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The Myers-Briggs Type Indicator is a(n) ________ test.


A) personality
B) reliability
C) performance
D) ability
E) character

F) A) and B)
G) A) and C)

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Why would an ability test be given during an interview?


A) to test how accurately a person can type
B) to test someone's foreign language fluency
C) to test someone's need for achievement
D) to test someone's resilience
E) to test someone's ability to retain information

F) A) and E)
G) None of the above

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Tim has recently been laid off from his job. He was the one in his family who took care of health insurance. Which law will help him to continue to provide care for his family?


A) Equal Pay Act
B) Civil Rights Act
C) Consolidated Omnibus Budget Reconciliation Act
D) Patient Protection and Affordable Act
E) Family Medical Leave Act

F) A) and C)
G) C) and E)

Correct Answer

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________ is a performance review system in which all employees within a business unit are ranked against one another.


A) Standard curve
B) Forced ranking
C) Unit grading
D) Normal distribution
E) 360-degree assessment

F) B) and E)
G) A) and D)

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Hannah, an HR manager for Accurate Steel Cutters, had a meeting with the Vice President of Safety to determine if the new safety training program appears to be effective in preventing and reducing the number of accidents on the shop floor. In which step of the learning and development process is Hannah engaged?


A) evaluation
B) objectives
C) selection
D) implementation
E) assessment

F) A) and E)
G) C) and D)

Correct Answer

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Which of the following is the most effective source of new employees?


A) private employment agencies
B) newspaper and LinkedIn ads
C) employee referrals
D) college recruiters
E) unions

F) D) and E)
G) A) and D)

Correct Answer

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The three types of dismissals are ________, downsizings, and layoffs.


A) outsourcings
B) resourcings
C) firings
D) closings
E) transfers

F) C) and D)
G) A) and C)

Correct Answer

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How does an applicant tracking system aid an HR manager?


A) It can capture the work flow processes.
B) It can create data reports showing positive and negative results of each employee.
C) It can summarize the fundamentals of each job in the organization.
D) It can help plan for the future by predicting retirements and turnover.
E) It can match key words on incoming résumés with key words in the job description.

F) A) and C)
G) None of the above

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The ________ is a law that requires an extension of health insurance benefits after termination.


A) Health Insurance Portability and Accountability Act (HIPAA)
B) Social Security Act
C) Civil Rights Act
D) Occupational Safety and Health Act
E) Consolidated Omnibus Budget Reconciliation Act (COBRA)

F) A) and B)
G) A) and C)

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________ capital is the economic or productive potential of strong, trusting, and cooperative relationships. This type of capital can help you land a job; a national survey of recruiters revealed that 74 percent had found the highest-quality applicants through employee referrals.


A) Relational
B) Social
C) Personal
D) Productivity
E) Human

F) A) and E)
G) A) and B)

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The Family and Medical Leave Act requires employers to provide 12 weeks of unpaid leave for medical and family reasons, including for childbirth, adoption, or family emergency.

A) True
B) False

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A performance appraisal consists of


A) rotating job positions.
B) setting standards and monitoring performance.
C) motivating and counseling.
D) assessing performance and providing feedback.
E) motivating and monitoring performance.

F) A) and B)
G) C) and D)

Correct Answer

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Where will you find the great majority of union workers?


A) in the private sector
B) in transportation and warehousing
C) in construction
D) in the public sector
E) in utilities

F) A) and E)
G) B) and D)

Correct Answer

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Which of the following is the best statement of performance feedback?


A) "You're always doing personal stuff at work."
B) "That's the wrong way to sort those packages."
C) "Your last report contained seven errors which I think you could improve."
D) "You are really unmotivated at work lately."
E) "You've got to figure out how to improve your relationship with Susie."

F) B) and C)
G) A) and E)

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________ occurs when people are hired or promoted, or denied hiring or promotion, for reasons not relevant to the job.


A) Affirmative action
B) A hostile working environment
C) Quid pro quo
D) Bullying
E) Discrimination

F) A) and E)
G) A) and D)

Correct Answer

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If a firm gives all international assignments to people without disabilities, assuming they will therefore not require special accommodations, which type of workplace discrimination has occurred?


A) adverse impact
B) reverse discrimination
C) harassment
D) wage gap
E) disparate treatment

F) All of the above
G) A) and B)

Correct Answer

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A(n) ________ is a report listing an organization's employees by name, education, training, languages, and other important information.


A) performance appraisal
B) skills record
C) human resource inventory
D) job analysis
E) employee database

F) D) and E)
G) A) and D)

Correct Answer

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