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Luxury cars such as the Chevrolet Corvette are available with tires that enable a driver to continue driving even after the tire has been damaged. This is an example of Corvette using style as a product discriminator.

A) True
B) False

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Product followers who purchase older generation models with lower prices and fewer features are called ________.


A) laggards
B) early adopters
C) innovators
D) the late majority
E) the early majority

F) A) and C)
G) A) and D)

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While screening and evaluating ideas, a go-to-market mistake happens when ________.


A) a good idea is prematurely eliminated during the screening process
B) a company fails to stop a bad product idea from moving into product development
C) a company uses only internal sources to generate product ideas
D) a company uses only external sources to generate product ideas
E) a good idea that involves high costs is implemented

F) C) and E)
G) B) and D)

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________ is the focus of a product launch marketing plan, because if you can get consumers to use the product once, you can win them over with superior product design, features, and value.


A) Adoption
B) Trial purchase
C) Interest
D) Evaluation
E) Awareness

F) B) and C)
G) A) and E)

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For products designed for business markets, market testing is ________.


A) identical to the testing in B2C market
B) smaller in scope and involves fewer individuals and companies
C) larger in scope and involves more individuals and companies
D) insignificant in the new-product development process
E) not conducted for sustainable innovations

F) All of the above
G) A) and C)

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Informing and educating the target audience about the product's benefits and features is part of the communication strategy in the ________ phase of the product life cycle.


A) introduction
B) growth
C) maturity
D) decline
E) regression

F) B) and E)
G) None of the above

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________ can be defined as anything that delivers value to satisfy a need or want and includes physical merchandise, services, events, people, places, organizations, information, even ideas.


A) Utility
B) Strategy
C) Exchange
D) Product
E) Market

F) C) and D)
G) None of the above

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Barbara's Bakery sells custom cakes, cookies, and other pastries. These represent Barbara's Bakery's product line.

A) True
B) False

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When products like cell phones are promoted as a safety device for working women and moms, this demonstrates that one way to find "new" markets is to ________.


A) develop product penetration strategies
B) sell added benefits to the existing customers
C) reposition the existing products targeting different customer segments
D) alter the cost so more people can afford the product
E) create advertisements targeting working women and moms

F) C) and D)
G) All of the above

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Clothes, furniture, and major appliances such as refrigerators and dishwashers are examples of ________ goods.


A) convenience
B) specialty
C) unsought
D) capital
E) shopping

F) D) and E)
G) A) and E)

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Companies often use features to differentiate themselves from competitors. However, a company must balance the features customers want with ________.


A) what the competition offers
B) the ability to manufacture the feature in a timely way
C) what customers will pay
D) the configurations that make a positive brand look stylish
E) the resources available for production

F) B) and C)
G) A) and C)

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Which of the following helps clarify the basic operationalization of a product during product testing, such as the physical characteristics and features?


A) alpha testing
B) beta testing
C) business case analysis
D) innovation diffusion process
E) concept testing

F) A) and E)
G) A) and B)

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When consumer product market tests are created, what four key decisions must be made, and why?

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1. Where: The location of the market tes...

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In the context of criteria used to prioritize product ideas, time to market refers to the time taken to ________.


A) create awareness about a product among new market segments
B) generate product ideas using internal forces
C) develop and get the product to market
D) get the product through the introduction stage to the growth stage
E) analyze market conditions to forecast sales

F) A) and B)
G) B) and C)

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The failure of Apple Newton, the first PDA, highlights the fact that ________.


A) the essential benefit is not the fundamental need met by a product
B) people look for products that are technically superior
C) the best product technically is not always the most successful product
D) the essential component in delivering value is product pricing
E) intense marketing communications can even make a wrong product successful

F) B) and D)
G) A) and B)

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The targeted consumers during the maturing phase of a product life cycle are innovators and early adopters.

A) True
B) False

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The primary function of marketing and the entire organization, in a broader context, is to ________.


A) increase employee turnover
B) offer highly customized products
C) deliver value to the customer
D) focus on short-term benefits
E) eliminate barriers to market entry

F) A) and E)
G) B) and D)

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During the decline phase of the product life cycle, ________.


A) promotion is focused on product awareness
B) companies boost customer service efforts to keep up with product
C) channel members cease to support the product
D) the product reaches its maximum distribution
E) promotion emphasizes brand advertising and comparative ads

F) A) and B)
G) B) and E)

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In the ________ phase of the product life cycle (PLC) , sales continue to increase but at a decreasing rate.


A) maturity
B) growth
C) introduction
D) decline
E) initial

F) B) and E)
G) B) and C)

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A stock-keeping unit (SKU) is a unique identification number used to track a product in the consumer's home.

A) True
B) False

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