Question 1

Managers should acknowledge that some individuals do not respond well to participative decision making.

Accepted Answer

A) True 
 B)False

Question 2

The fourth step in the Z model of problem solving is:

Accepted Answer

A)  data collection
B)  problem diagnosis
C)  impact analysis
D)  objective analysis of alternativesE) B) and C)
F) A) and B)

Question 3

Which of the following would NOT be considered a symptom of groupthink?

Accepted Answer

A)  illusion of invulnerability
B)  rationalization
C)  illusion of unanimity
D)  high conflictE) A) and D)
F) A) and C)

Question 4

General Motors encountered significant difficulties implementing quality circles in its German plants because workers expected to be directed by supervisors. Which of the following initiatives would best address GM's problem and improve participative problem solving and decision making?

Accepted Answer

A)  Provide training in participative decision making
B)  Establish supervisory/worker boards
C)  Develop hiring processes that select team oriented individuals
D)  None of theseE) C) and D)
F) A) and D)

Question 5

Match the following:
-Problem Structure

Accepted Answer

A)  A process that produces novel, unique, and useful ideas.
B)  When employees share goals to be attained in solving a problem.
C)  Amount, type, and level of information.
D)  The manager makes the decision without employees' input.
E)  An approach to problem solving that managers should use.F) B) and E)
G) B) and C)

Question 6

Group decision making may be slow, but it usually produces good decisions.

Accepted Answer

A) True 
 B)False

Question 7

Match the following:
-Satisficing

Accepted Answer

A)  A relatively simple problem that can be solved with a standard rule.
B)  Logical, systematic problem solving.
C)  A solution that is timely and acceptable.
D)  An unstructured, unique problem situation that requires a creative solution.
E)  The practice of selecting an acceptable, but probably not the best solution.F) A) and E)
G) B) and D)

Question 8

Heuristics are shortcuts in decision making that save mental activity.

Accepted Answer

A) True 
 B)False

Question 9

Research indicates that women are:

Accepted Answer

A)  less averse to risk than men
B)  more averse to risk than men
C)  the same as men with respect to risk aversion
D)  less inclined to commit resources to a losing course of action than menE) C) and D)
F) None of the above

Question 10

Responsive creativity is:

Accepted Answer

A)  discovering problems because you want to be creative
B)  discovering problems because you are expected to by the organization
C)  responding to problems presented to you because you want to be creative
D)  responding to a problem that is presented to you by others because it is part of your jobE) None of the above
F) A) and D)

Question 11

Which of the following is NOT one of the explanations for the escalation of commitment?

Accepted Answer

A)  cognitive dissonance theory
B)  optimism
C)  illusion of control
D)  high or low self-monitoringE) None of the above
F) A) and D)

Question 12

Research has shown that anger, but not fear, increases escalation of commitment.

Accepted Answer

A) True 
 B)False

Question 13

A good group decision approach when an objective is to maximize the number of alternatives is:

Accepted Answer

A)  brainstorming
B)  dialectical inquiry
C)  the Delphi technique
D)  nominal groupingE) B) and C)
F) A) and D)

Question 14

You own and operate a small pizza shop.The shop has been profitable but it needs renovation.You start the renovation only to discover that a pizza chain has bought a vacant building two blocks away and plans to open a shop within 120 days.Undoubtedly, competition will intensify.You decide to accelerate renovation work.You are trying to:

Accepted Answer

A)  escalate the risk
B)  avoid risk
C)  greatly minimize risk
D)  better manage risk by trying to improve your shop significantly before the other one opensE) A) and D)
F) A) and C)

Question 15

The Blue Man Group frequently is confronted with a number of difficult decisions.Many of these decisions would be classified as programmable and unprogrammable.However, the feature states they have consistently made effective decisions as reflected by their continuous success.Which of the following is the best explanation for the Blue Man Group's good decision making?

Accepted Answer

A)  a good fit between the type of decision and choice of decision-making model
B)  the consistent use of the bounded rationality model of decision making
C)  they understand the skill set of the founders and let each founder make decisions in areas where they have expertise
D)  they keep true to a vision and make sound business decisions in line with that visionE) A) and D)
F) B) and C)

Question 16

What are advantages and disadvantages of group decision making?

Accepted Answer

In a group decision-making situation, mo...

Question 17

An approach to minimize groupthink is to:

Accepted Answer

A)  manipulate group members in order to increase peer pressure
B)  encourage rationalization
C)  denigrate the opposition
D)  re-examine the preferred solution even if consensus has been reachedE) A) and B)
F) C) and D)

Question 18

Match the following:
-Engineer

Accepted Answer

A)  A person's preference for gathering information and evaluating alternatives.
B)  A cognitive style where the individual evaluates options objectively and impersonally.
C)  Usually a positive influence on decision making that operates below the level of consciousness.
D)  An occupation where we find sensors/thinkers.
E)  This cognitive style can handle interpersonal problems well and tends to take calculated risks.F) B) and C)
G) C) and D)

Question 19

Intuition would be a major part of the input for a manager making what kind of decision?

Accepted Answer

A)  programmed
B)  rational
C)  breakeven point
D)  nonprogrammedE) A) and D)
F) None of the above

Question 20

Which decision-making model is the most realistic in portraying the managerial decision process?

Accepted Answer

A)  rational
B)  garbage can
C)  bounded rationality
D)  incrementalE) B) and C)
F) A) and D)

Exam 10: Decision Making by Individuals and Groups

Which decision-making model is the most realistic in portraying the managerial decision process?

Correct Answer
verified

Which of the following would NOT be considered a symptom of groupthink?

Correct Answer
verified

What are advantages and disadvantages of group decision making?

Correct Answer
verified
In a group decision-making situation, mo...
View Answer

General Motors encountered significant difficulties implementing quality circles in its German plants because workers expected to be directed by supervisors. Which of the following initiatives would best address GM's problem and improve participative problem solving and decision making?

Correct Answer
verified

Match the following: -Engineer

Correct Answer
verified

Responsive creativity is:

Correct Answer
verified

Correct Answer
verified

The fourth step in the Z model of problem solving is:

Correct Answer
verified

Research indicates that women are:

Correct Answer
verified

Correct Answer
verified

Intuition would be a major part of the input for a manager making what kind of decision?

Correct Answer
verified

A good group decision approach when an objective is to maximize the number of alternatives is:

Correct Answer
verified

Heuristics are shortcuts in decision making that save mental activity.

Correct Answer
verified

Research has shown that anger, but not fear, increases escalation of commitment.

Correct Answer
verified

Match the following: -Problem Structure

Correct Answer
verified

Match the following: -Satisficing

Correct Answer
verified

An approach to minimize groupthink is to:

Correct Answer
verified

Which of the following is NOT one of the explanations for the escalation of commitment?

Correct Answer
verified

Managers should acknowledge that some individuals do not respond well to participative decision making.

Correct Answer
verified

Group decision making may be slow, but it usually produces good decisions.

Correct Answer
verified

Exam 10: Decision Making by Individuals and Groups

Which decision-making model is the most realistic in portraying the managerial decision process?

Correct AnswerverifiedShow Answer

Which of the following would NOT be considered a symptom of groupthink?

Correct AnswerverifiedShow Answer

What are advantages and disadvantages of group decision making?

Correct AnswerverifiedIn a group decision-making situation, mo...View AnswerShow Answer

General Motors encountered significant difficulties implementing quality circles in its German plants because workers expected to be directed by supervisors. Which of the following initiatives would best address GM's problem and improve participative problem solving and decision making?

Correct AnswerverifiedShow Answer

Match the following: -Engineer

Correct AnswerverifiedShow Answer

Responsive creativity is:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The fourth step in the Z model of problem solving is:

Correct AnswerverifiedShow Answer

Research indicates that women are:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Intuition would be a major part of the input for a manager making what kind of decision?

Correct AnswerverifiedShow Answer

A good group decision approach when an objective is to maximize the number of alternatives is:

Correct AnswerverifiedShow Answer

Heuristics are shortcuts in decision making that save mental activity.

Correct AnswerverifiedShow Answer

Research has shown that anger, but not fear, increases escalation of commitment.

Correct AnswerverifiedShow Answer

Match the following: -Problem Structure

Correct AnswerverifiedShow Answer

Match the following: -Satisficing

Correct AnswerverifiedShow Answer

An approach to minimize groupthink is to:

Correct AnswerverifiedShow Answer

Which of the following is NOT one of the explanations for the escalation of commitment?

Correct AnswerverifiedShow Answer

Managers should acknowledge that some individuals do not respond well to participative decision making.

Correct AnswerverifiedShow Answer

Group decision making may be slow, but it usually produces good decisions.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
In a group decision-making situation, mo...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
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