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Which of the following provides an accurate definition of systems thinking?


A) A way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part.
B) A way of monitoring individual components including an input, the process, and an output, while continuously gathering feedback on the entire system.
C) A way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on the entire system.
D) A way of monitoring singular parts of a system by viewing a single input that is processed or transformed to produce an entire system that is continuously monitored to gather feedback on each individual part.

E) A) and C)
F) All of the above

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If you were thinking about a washing machine as a system which of the following represents the outputs?


A) The dirty clothes, water, and detergent.
B) The clean clothes.
C) The wash and rinse cycle.
D) The light indicating that the washer is off balance and has stopped.

E) A) and D)
F) A) and C)

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Prescriptive analytics use techniques that extract information from data and use it to predict future trends and identify behavioral patterns.

A) True
B) False

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If you were thinking about a home theater system which of the following represents the inputs?


A) The DVD player, DVD movie, speakers, TV, and electricity.
B) Playing the movie including the audio through the speakers and the video on the TV.
C) A message stating that the disk is dirty and cannot be played.
D) Spinning the disk to play, pause, rewind, or fast forward.

E) None of the above
F) A) and B)

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Jim Coleman holds an executive position at Keck-Howes Group. Jim has improved the quality of the data gathered by the organization, and has also created a model to decrease the cost of managing data while increasing the value of the data gathered. Based on this description, what position does Jim hold at Keck-Howes Group?


A) Chief security officer (CSO) .
B) Chief technology officer (CTO) .
C) Chief data officer (CDO) .
D) Chief privacy officer (CPO) .

E) A) and D)
F) A) and B)

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Identify the different departments in a company and why they must work together to achieve success.

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Companies are typically organized by dep...

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If you were thinking about a washing machine as a system which of the following represents the feedback?


A) The dirty clothes, water, and detergent.
B) The clean clothes.
C) The wash and rinse cycle.
D) The light indicating that the washer is off balance and has stopped.

E) All of the above
F) B) and C)

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According to Fast Company magazine, chief intellectual property officer is a new executive level we might see created over the next decade. Which of the following includes the roles and responsibilities of this officer?


A) Manage and defend intellectual property, copyrights and patents.
B) Determines if a person or business process can be replaced by a robot or software.
C) Create the optimal relationship between user and technology.
D) Ensure the ethical and legal use of information within an organization.

E) B) and C)
F) A) and C)

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Which of the following offers an example of a company operating in a narrow focused-market operating as the low-cost provider?


A) Walmart.
B) Tiffany & Co.
C) Neiman Marcus.
D) Payless Shoes.

E) B) and C)
F) A) and D)

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What is threat of new entrants?


A) The ability of buyers to affect the price they must pay for an item.
B) The suppliers' ability to influence the prices they charge for supplies (including materials, labor, and services) .
C) High when it is easy for new competitors to enter a market and low when there are significant entry barriers to joining a market.
D) High when there are many alternatives to a product or service and low when there are few alternatives from which to choose.

E) B) and C)
F) A) and C)

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Competitive advantages provide the same product or service either at a lower price or with additional value that can fetch premium prices.

A) True
B) False

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Your boss, Ty Jacob, has asked you to analyze the music industry using Porter's five forces model. Which of the following represents the threat of substitute products or services in the music industry?


A) Established record labels like EMI, Sony, Universal.
B) Independent record labels.
C) Game systems like Wii, social networks like Facebook.
D) Taylor Swift, Beyoncé, The Beatles, The Stones.

E) A) and D)
F) C) and D)

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What is the primary responsibility of the CTO?


A) Overseeing all uses of MIS.
B) Ensuring the security of business systems.
C) Ensuring speed, accuracy, and reliability for MIS.
D) Collecting and distributing company information.

E) None of the above
F) A) and D)

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If you were thinking about an oven as a system which of the following represents the input?


A) The uncooked food.
B) The cooked food.
C) A light indicating that the oven has reached the preheated temperature.
D) The oven running at 350 degrees for 20 minutes.

E) A) and B)
F) None of the above

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What is one of the most common ways a company can decrease supplier power?


A) Charge lower prices.
B) Charge higher prices.
C) Use MIS to find and create alternative products.
D) Companies cannot impact supplier power.

E) All of the above
F) C) and D)

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What are material items or products that customers will buy to satisfy a want or need?


A) Goods
B) Services
C) Production
D) Productivity

E) A) and B)
F) None of the above

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In a SWOT analysis, strengths and weaknesses originate ________ an organization.


A) Inside (internally) .
B) Outside (externally) .
C) Both Inside (internally) and Outside (externally) .
D) None of the above.

E) A) and B)
F) A) and C)

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What are prescriptive analytics?


A) The scientific process of transforming data into insight for making better decisions.
B) Uses techniques that describe past performance and history.
C) Uses techniques that extract information from data and use it to predict future trends and identify behavioral patterns.
D) Uses techniques that create models indicating the best decision to make or course of action to take.

E) A) and B)
F) All of the above

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Which of the following includes the roles and responsibilities of the CKO?


A) Determining the types of information the enterprise will capture, retain, analyze, and share.
B) Collecting, maintaining, and distributing company knowledge.
C) Ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses.
D) Ensuring that MIS strategically aligns with business goals and objectives.

E) C) and D)
F) B) and C)

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All of the following are common tools used in industry to analyze and develop competitive advantages, except ________.


A) Five Forces Model
B) Three Generic Strategies
C) Competitive analysis model
D) Value chain analysis

E) A) and D)
F) B) and C)

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