Question 1

According to management expert Bill Roche,results from goal setting can virtually be guaranteed,but only if "you have first won the hearts and minds of your workers. When they are on board with the goal-they agree that it is important and can be done-you really will get dramatic improvement." Which of the following is Roche describing?

Accepted Answer

A)  goal recognition  
B)  goal congruity  
C)  goal specificity  
D)  goal acceptanceE) B) and D)
F) All of the above

Question 2

Which of the following strengthens behaviour-that is,increases its frequency?

Accepted Answer

A)  positive and negative reinforcement  
B)  negative reinforcement and extinction  
C)  positive reinforcement and extinction  
D)  negative reinforcement and punishmentE) None of the above
F) A) and B)

Question 3

Organizational factors tend to work against motivating employees using expectancy theory.

Accepted Answer

A) True 
 B)False

Question 4

What are the primary ways for creating reinforcement contingencies in organizations?

Accepted Answer

A)  extrinsic rewards and the schedules of reinforcement  
B)  extrinsic and intrinsic rewards  
C)  perceptions of equity and reward desirability  
D)  situational motivatorsE) None of the above
F) All of the above

Question 5

Narrative 12-1
Although the advent of professional women's sporting leagues have led to dramatic increases in opportunities for women in sports at high school,collegiate,and professional levels,significant discrepancies still exist between men's and women's sports. For example,women receive less media coverage,promotion,and institutional support.
-Refer to Narrative 12-1. According to equity theory,what are media coverage,access,promotion,and institutional support for female athletes all examples of?

Accepted Answer

A)  referents  
B)  valences  
C)  expectancies  
D)  outcomesE) A) and B)
F) B) and C)

Question 6

What is the term for the set of rules regarding reinforcement contingencies,such as which behaviours will be reinforced,which consequences will follow those behaviours,and the timeline by which those consequences will be delivered?

Accepted Answer

A)  contingency of reinforcement  
B)  instrumentality of reinforcement  
C)  schedule of reinforcement  
D)  expectancy of reinforcementE) A) and B)
F) A) and D)

Question 7

What can managers do to motivate employees to increase their efforts?

Accepted Answer

A)  They can rely on the innate value of extrinsic rewards. 
B)  They can satisfy higher order needs first. 
C)  They can ask employees what their needs are and then match rewards to those needs. 
D)  They can expect employees' needs to remain stable.E) A) and B)
F) All of the above

Question 8

According to expectancy theory,instrumentality is strong when employees believe that improved performance will lead to more and better rewards.

Accepted Answer

A) True 
 B)False

Question 9

Compare and contrast the basic model of job performance with the expectancy model of motivation.

Accepted Answer

The basic model of job performance can b...

Question 10

According to the motivational model presented in the text,which of the following does perceived inequity directly affect?

Accepted Answer

A)  cultural synergy  
B)  autonomy  
C)  satisfaction  
D)  rewardsE) A) and C)
F) B) and C)

Question 11

Which of the following may an employee do when he or she uses leaving as a mechanism for restoring equity?

Accepted Answer

A)  The employee may work harder in an attempt to receive a promotion. 
B)  The employee may become more cooperative with fellow workers. 
C)  The employee may increase the number of monthly absences. 
D)  The employee may become more productive.E) A) and C)
F) A) and B)

Question 12

Define equity theory. List its basic components and give one example of each of these components.

Accepted Answer

Equity theory says that people will be m...

Question 13

Asa and Ruby both sell insurance. Asa is married,has three children,and a new house. Ruby is single and has recently purchased a new Lexus. According to the text,which statement about needs should be correct?

Accepted Answer

A)  Asa and Ruby will be motivated by the same needs. 
B)  Asa can be motivated through need,and Ruby cannot. 
C)  Ruby has no needs. 
D)  How well their employer motivates them relates directly to their individual needs.E) B) and C)
F) A) and B)

Question 14

What is the term for the extent to which goals are detailed,exact,and unambiguous?

Accepted Answer

A)  goal specificity  
B)  goal difficulty  
C)  goal acceptance  
D)  goal clarityE) B) and D)
F) A) and D)

Question 15

When can feedback lead to stronger motivation and effort?

Accepted Answer

A)  when feedback supports a country club style of management,which offers freedom of action  
B)  when feedback encourages employees to set higher,more difficult goals after the initial goals are accomplished  
C)  when feedback allows managers to offer criticism without seeming to do so  
D)  when feedback creates a direct relationship between goal congruity and higher-level needsE) A) and B)
F) All of the above

Question 16

According to the text,what is the set of forces that initiates,directs,and makes people persist in their efforts to accomplish a goal?

Accepted Answer

A)  attitude  
B)  self-management  
C)  persistence  
D)  motivationE) B) and C)
F) B) and D)

Question 17

Which of the following is an example of an intrinsic reward?

Accepted Answer

A)  a bonus  
B)  a contest prize  
C)  a sense of achievement  
D)  a trophyE) None of the above
F) All of the above

Question 18

Narrative 12-2
Telecommunications providers often suffer from high turnover in their front-line positions. To combat this,Bell Canada offers 35 percent discounts to its employees on services including mobility,TV,internet,and home phone. By contrast,Rogers Communications offers 50 percent discounts on services for its employees.
-Refer to Narrative 12-2. Which term is used to describe providing service discounts to employees?

Accepted Answer

A)  extrinsic reward  
B)  absolute reinforcement  
C)  valence motivator  
D)  intrinsic rewardE) A) and C)
F) B) and D)

Question 19

Ford Kinzi is a truck driver for a furniture manufacturer. He has tried every technique he can think of to convince his boss that he deserves a raise. His boss has not responded to changes in inputs and outcomes. Kinzi has also tried to find a different referent and has tried rationalization. Which action should Kinzi take if he feels the company will never pay him what he deserves?

Accepted Answer

A)  He should use job enrichment. 
B)  He should increase the job valence. 
C)  He should leave the job. 
D)  He should create intermittent outcome changes.E) B) and D)
F) None of the above

Question 20

Own the Podium,an organization devoted to supporting Canada's Olympic and Paralympic athletes,set a goal of 19 Olympic medals at the Rio Games in 2016,which represented one more than their actual total from London in 2012. Which of the following is BEST illustrated by this goal?

Accepted Answer

A)  goal congruity  
B)  goal specificity  
C)  goal difficulty  
D)  goal acceptanceE) A) and B)
F) B) and D)

Exam 12: Motivation

Define equity theory. List its basic components and give one example of each of these components.

Correct Answer
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Equity theory says that people will be m...
View Answer

Correct Answer
verified

What can managers do to motivate employees to increase their efforts?

Correct Answer
verified

Organizational factors tend to work against motivating employees using expectancy theory.

Correct Answer
verified

Correct Answer
verified

According to the motivational model presented in the text,which of the following does perceived inequity directly affect?

Correct Answer
verified

Which of the following strengthens behaviour-that is,increases its frequency?

Correct Answer
verified

What is the term for the set of rules regarding reinforcement contingencies,such as which behaviours will be reinforced,which consequences will follow those behaviours,and the timeline by which those consequences will be delivered?

Correct Answer
verified

Own the Podium,an organization devoted to supporting Canada's Olympic and Paralympic athletes,set a goal of 19 Olympic medals at the Rio Games in 2016,which represented one more than their actual total from London in 2012. Which of the following is BEST illustrated by this goal?

Correct Answer
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Correct Answer
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Correct Answer
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Compare and contrast the basic model of job performance with the expectancy model of motivation.

Correct Answer
verified
The basic model of job performance can b...
View Answer

According to the text,what is the set of forces that initiates,directs,and makes people persist in their efforts to accomplish a goal?

Correct Answer
verified

What are the primary ways for creating reinforcement contingencies in organizations?

Correct Answer
verified

Which of the following is an example of an intrinsic reward?

Correct Answer
verified

What is the term for the extent to which goals are detailed,exact,and unambiguous?

Correct Answer
verified

Asa and Ruby both sell insurance. Asa is married,has three children,and a new house. Ruby is single and has recently purchased a new Lexus. According to the text,which statement about needs should be correct?

Correct Answer
verified

When can feedback lead to stronger motivation and effort?

Correct Answer
verified

Which of the following may an employee do when he or she uses leaving as a mechanism for restoring equity?

Correct Answer
verified

According to expectancy theory,instrumentality is strong when employees believe that improved performance will lead to more and better rewards.

Correct Answer
verified

Exam 12: Motivation

Define equity theory. List its basic components and give one example of each of these components.

Correct AnswerverifiedEquity theory says that people will be m...View AnswerShow Answer

Correct AnswerverifiedShow Answer

What can managers do to motivate employees to increase their efforts?

Correct AnswerverifiedShow Answer

Organizational factors tend to work against motivating employees using expectancy theory.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

According to the motivational model presented in the text,which of the following does perceived inequity directly affect?

Correct AnswerverifiedShow Answer

Which of the following strengthens behaviour-that is,increases its frequency?

Correct AnswerverifiedShow Answer

What is the term for the set of rules regarding reinforcement contingencies,such as which behaviours will be reinforced,which consequences will follow those behaviours,and the timeline by which those consequences will be delivered?

Correct AnswerverifiedShow Answer

Own the Podium,an organization devoted to supporting Canada's Olympic and Paralympic athletes,set a goal of 19 Olympic medals at the Rio Games in 2016,which represented one more than their actual total from London in 2012. Which of the following is BEST illustrated by this goal?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Compare and contrast the basic model of job performance with the expectancy model of motivation.

Correct AnswerverifiedThe basic model of job performance can b...View AnswerShow Answer

According to the text,what is the set of forces that initiates,directs,and makes people persist in their efforts to accomplish a goal?

Correct AnswerverifiedShow Answer

What are the primary ways for creating reinforcement contingencies in organizations?

Correct AnswerverifiedShow Answer

Which of the following is an example of an intrinsic reward?

Correct AnswerverifiedShow Answer

What is the term for the extent to which goals are detailed,exact,and unambiguous?

Correct AnswerverifiedShow Answer

Asa and Ruby both sell insurance. Asa is married,has three children,and a new house. Ruby is single and has recently purchased a new Lexus. According to the text,which statement about needs should be correct?

Correct AnswerverifiedShow Answer

When can feedback lead to stronger motivation and effort?

Correct AnswerverifiedShow Answer

Which of the following may an employee do when he or she uses leaving as a mechanism for restoring equity?

Correct AnswerverifiedShow Answer

According to expectancy theory,instrumentality is strong when employees believe that improved performance will lead to more and better rewards.

Correct AnswerverifiedShow Answer

Correct Answer
verified
Equity theory says that people will be m...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
The basic model of job performance can b...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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