Question 1

What is knowledge?

Accepted Answer

A)  Raw facts that describe the characteristics of an event or object.
B)  Data converted into a meaningful and useful context.
C)  Information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making.
D)  Skills, experience, and expertise, coupled with information and intelligence that creates a person's intellectual resources.E) A) and B)
F) A) and C)

Question 2

If you were thinking about a washing machine as a system, which of the following represents the feedback?

Accepted Answer

A)  the dirty clothes, water, and detergent
B)  the clean clothes
C)  the wash and rinse cycle
D)  the light indicating that the washer is off balance and has stoppedE) B) and D)
F) None of the above

Question 3

Firm infrastructure and human resource management are part of the primary value activities.

Accepted Answer

A) True 
 B)False

Question 4

Which of the below is similar to focused strategy versus broad strategy?

Accepted Answer

A)  large market versus leadership
B)  large market versus uniqueness
C)  niche market versus large market
D)  niche market versus genericE) B) and C)
F) None of the above

Question 5

Which group of stakeholders' primary interests include exceptional customer service, high-quality products, and ethical dealings?

Accepted Answer

A)  partners/suppliers
B)  shareholders/investors
C)  community
D)  customersE) None of the above
F) All of the above

Question 6

The chief technology officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following provides an accurate definition of systems thinking?

Accepted Answer

A)  a way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part
B)  a way of monitoring individual components including an input, the process, and an output, while continuously gathering feedback on the entire system
C)  a way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on the entire system
D)  a way of monitoring singular parts of a system by viewing a single input that is processed or transformed to produce an entire system that is continuously monitored to gather feedback on each individual partE) All of the above
F) C) and D)

Question 8

What is productivity?

Accepted Answer

A)  material items or products that customers will buy to satisfy a want or need
B)  tasks performed by people that customers will buy to satisfy a want or need
C)  the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services
D)  the rate at which goods and services are produced based upon total output given total inputsE) A) and C)
F) All of the above

Question 9

What are Porter's three generic strategies?

Accepted Answer

A)  evaluates an organization's strengths, weaknesses, opportunities, and threats to identify significant influences that work for or against business strategies
B)  analyzes the competitive forces within the environment in which a company operates to assess the potential for profitability in an industry
C)  views a firm as a series of business processes, each of which adds value to the product or service
D)  generic business strategies that are neither organization nor industry specific and can be applied to any business, product, or serviceE) A) and B)
F) None of the above

Question 10

Which data types are typically found in the operations management department?

Accepted Answer

A)  manufacturing data, distribution data, and production data
B)  sales data, customer data, commission data, and customer support data
C)  employee data, promotion data, vacation data
D)  investment data, monetary data, reporting dataE) A) and D)
F) All of the above

Question 11

The Internet of Things refers to devices that connect directly to other devices.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following decisions does a firm need to make as soon as it has identified the activities from the value chain that are bringing the highest added value to their customers?

Accepted Answer

A)  target high value-adding activities to further enhance their value
B)  target low value-adding activities to increase their value
C)  perform some combination of the two
D)  All of these are correct.E) A) and C)
F) A) and B)

Question 13

What is supplier power?

Accepted Answer

A)  the ability of buyers to affect the price they must pay for an item
B)  the suppliers' ability to influence the prices they charge for supplies (including materials, labor, and services) 
C)  high when it is easy for new competitors to enter a market and low when there are significant entry barriers to joining a market
D)  high when there are many alternatives to a product or service and low when there are few alternatives from which to chooseE) C) and D)
F) B) and D)

Question 14

Today's workers are referred to as _______________ and they use BI along with personal experience to make decisions based on both information and intuition, a valuable resource for any company.

Accepted Answer

A)  knowledge workers
B)  knowledge thinkers
C)  knowledge resources
D)  knowledge playersE) C) and D)
F) A) and D)

Question 15

Describe Porter's Five Forces Model and explain each of the five forces.

Accepted Answer

Porter's Five Forces Model analyzes the ...

Question 16

Polaroid had a unique competitive advantage for many years until it forgot to observe competitive intelligence.The firm went bankrupt when people began taking digital pictures.Polaroid provides a great example of Porter's supplier power.

Accepted Answer

A) True 
 B)False

Question 17

The operations management department manages the process of converting or transforming resources into goods or services.

Accepted Answer

A) True 
 B)False

Question 18

Your boss has asked you to analyze the soft drink industry using Porter's five forces model.Which of the following represents a threat of a new entrant in the soft drink industry?

Accepted Answer

A)  Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases.
B)  Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store.
C)  Zevia Natural Diet Soda begins selling directly over the Internet.
D)  vitamin water, fruit juice, coffeeE) C) and D)
F) All of the above

Question 19

Companies update business strategies continuously as internal and external environments change.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following analyzes a company's business processes and is useful for determining how to create the greatest possible value for customers?

Accepted Answer

A)  product analysis
B)  primary supplier power
C)  value chain analysis
D)  buyer chain analysisE) A) and D)
F) A) and C)

Exam 1: Management Information Systems: Business Driven MIS

The Internet of Things refers to devices that connect directly to other devices.

Correct AnswerverifiedShow Answer

Which of the below is similar to focused strategy versus broad strategy?

Correct AnswerverifiedShow Answer

Which of the following analyzes a company's business processes and is useful for determining how to create the greatest possible value for customers?

Correct AnswerverifiedShow Answer

Which of the following provides an accurate definition of systems thinking?

Correct AnswerverifiedShow Answer

What are Porter's three generic strategies?

Correct AnswerverifiedShow Answer

Describe Porter's Five Forces Model and explain each of the five forces.

Correct AnswerverifiedPorter's Five Forces Model analyzes the ...View AnswerShow Answer

Companies update business strategies continuously as internal and external environments change.

Correct AnswerverifiedShow Answer

Your boss has asked you to analyze the soft drink industry using Porter's five forces model.Which of the following represents a threat of a new entrant in the soft drink industry?

Correct AnswerverifiedShow Answer

What is supplier power?

Correct AnswerverifiedShow Answer

Which of the following decisions does a firm need to make as soon as it has identified the activities from the value chain that are bringing the highest added value to their customers?

Correct AnswerverifiedShow Answer

Which data types are typically found in the operations management department?

Correct AnswerverifiedShow Answer

The operations management department manages the process of converting or transforming resources into goods or services.

Correct AnswerverifiedShow Answer

The chief technology officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses.

Correct AnswerverifiedShow Answer

Firm infrastructure and human resource management are part of the primary value activities.

Correct AnswerverifiedShow Answer

Which group of stakeholders' primary interests include exceptional customer service, high-quality products, and ethical dealings?

Correct AnswerverifiedShow Answer

Today's workers are referred to as _______________ and they use BI along with personal experience to make decisions based on both information and intuition, a valuable resource for any company.

Correct AnswerverifiedShow Answer

What is productivity?

Correct AnswerverifiedShow Answer

If you were thinking about a washing machine as a system, which of the following represents the feedback?

Correct AnswerverifiedShow Answer

Polaroid had a unique competitive advantage for many years until it forgot to observe competitive intelligence.The firm went bankrupt when people began taking digital pictures.Polaroid provides a great example of Porter's supplier power.

Correct AnswerverifiedShow Answer

What is knowledge?

Correct AnswerverifiedShow Answer

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Porter's Five Forces Model analyzes the ...
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