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What is the name of a company's internal computer department?


A) Management Information Systems (MIS)
B) Information Systems (IS)
C) Information Technology (IT)
D) All of these are correct.

E) A) and B)
F) B) and C)

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Where would you categorize weaknesses in a SWOT analysis?


A) internal, helpful
B) internal, harmful
C) external, helpful
D) external, harmful

E) B) and C)
F) None of the above

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MIS is a business function.Which of the following does MIS perform to help aid the company in decision making and problem solving?


A) moves information about people
B) moves processes across the company to improve systems
C) moves information about products
D) All of these are correct.

E) A) and D)
F) B) and C)

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MIS can add value to both primary activities and support activities in the value chain.Which of the following is NOT an example of a company adding value by the use of MIS in a primary activity?


A) Scottrade Corp.creating an online system for employees to track paychecks, benefits, wellness rewards program, and other employee benefit items
B) a system for the sales and marketing departments to track specific sales targets and follow up processes
C) an easy electronic survey, similar to the survey monkey, to be sent to the customer right after a service was completed
D) Royal Crest Dairy using their custom order and delivery system through an easily accessible Web portal for the customer to track delivery status

E) None of the above
F) A) and C)

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Your boss has asked you to analyze the music industry using Porter's five forces model.Which of the following represents the threat of substitute products or services in the music industry?


A) established record labels like EMI, Sony, Universal
B) independent record labels
C) game systems like Wii, social networks like Facebook
D) Taylor Swift, Beyoncé, The Beatles, The Stones

E) A) and B)
F) B) and C)

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When a company is the first to market with a competitive advantage, this is called a first-mover advantage.All of the following companies were first-movers except ____________.


A) FedEx - online self-service software
B) Apple - iPad
C) Apple - iPod
D) Microsoft - Bing Search Engine

E) A) and C)
F) All of the above

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Compare Porter's three generic strategies.

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Organizations typically follow one of Po...

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The Internet of Things (IoT) is a world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.

A) True
B) False

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MIS is a business function, like accounting or sales, which moves information about people, products, and processes across the company to facilitate decision making and problem solving.What does MIS stands for?


A) Management Information Strategy
B) Management Intelligence System
C) Management Information System
D) Management Information Strategist

E) C) and D)
F) All of the above

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Your boss has asked you to analyze the soft drink industry using Porter's five forces model.Which of the following represents rivalry in the soft drink industry?


A) Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases.
B) Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store.
C) Zevia Natural Diet Soda begins selling directly over the Internet.
D) Coke and Pepsi submit bids to the owner of a football stadium for the exclusive sale of their products during games.

E) B) and C)
F) A) and B)

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Which of the following are included as potential external weaknesses in a SWOT analysis that are harmful to an organization?


A) core competencies, market leaders, cost advantages, excellent management
B) lack of strategic direction, obsolete technologies, lack of managerial talent, outdated, product line
C) expanded product line, increase in demand, new markets, new regulations
D) new entrants, substitute products, shrinking markets, costly regulatory requirements

E) All of the above
F) A) and B)

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Which of the following represents the types of data commonly found in the finance department?


A) monetary data
B) technology data
C) production data
D) employee data

E) None of the above
F) A) and B)

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Which of the following represents the types of data commonly found in the accounting department?


A) tax data
B) payroll data
C) transactional data
D) All of these are correct.

E) A) and C)
F) None of the above

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What are the two main categories in a value chain analysis?


A) primary value activities and secondary value activities
B) primary value activities and support value activities
C) primary value activities and strengthening value activities
D) None of these are correct.

E) None of the above
F) A) and D)

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What is included in a SWOT analysis?


A) strengths, weaknesses, organizations, and technology
B) strengths, weaknesses, opportunities, and threats
C) success, willingness, opportunities, and technology
D) success, weaknesses, organizations, and threats

E) A) and B)
F) None of the above

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If a supplier has high power, what can it do to influence its industry?


A) charge higher prices
B) shift costs to industry participants
C) limit quality or services
D) All of these are correct.

E) B) and D)
F) A) and C)

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Your boss has asked you to analyze the music industry using Porter's five forces model.Which of the following represents supplier power in the music industry?


A) established record labels like EMI, Sony, Universal
B) Walmart, Target, iTunes
C) game systems like Wii, social networks like Facebook
D) Taylor Swift, Beyoncé, The Beatles, The Stones

E) None of the above
F) A) and B)

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If you were thinking about a home theater system, which of the following represents the feedback?


A) the DVD player, DVD movie, speakers, TV, and electricity
B) playing the movie including the audio through the speakers and the video on the TV
C) a message stating that the disk is dirty and cannot be played
D) spinning the disk to play, pause, rewind, or fast forward

E) B) and C)
F) B) and D)

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Callie owns and operates one of the most successful local coffee shops in Denver called The Edgewater Café.Each time a customer purchases their 100th cup of coffee at The Edgewater Café, they receive a free pound of coffee of their choice.What is Callie attempting to create with her unique "Free Pound of Coffee" marketing program?


A) reducing buyer power with a loyalty program
B) increasing buyer power with a loyalty program
C) decreasing supplier power with a differentiated product
D) creating a substitute product

E) All of the above
F) A) and D)

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Cheryl is the operations manager for Nature's Bread Company, which specializes in providing natural products for health conscious individuals.Cheryl is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day.Which of the following is an example of the type of information Cheryl would be using to successfully perform her job?


A) Craig Newmark is customer number 15467.
B) Flour Power is supplier number 8745643.
C) best-selling product by day
D) Best-selling product changes when Tony the best baker is working.

E) None of the above
F) A) and B)

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