Question 1

MIS can add value to both primary activities and support activities in the value chain.Which of the following is not an example of a company adding value by the use of MIS in a primary activity?

Accepted Answer

A)  Scottrade Corp.creating an online system for employees to track paychecks, benefits, wellness rewards program, and other employee benefit items.
B)  A system for the sales and marketing departments to track specific sales targets and follow up processes.
C)  An easy electronic survey, similar to the Survey Monkey, to be sent to the customer right after a service was completed.
D)  Royal Crest Dairy using their custom order and delivery system through an easily accessible web portal for the customer to track delivery status.E) None of the above
F) B) and C)

Question 2

Which of the following is not a topic associated with the information age?

Accepted Answer

A)  Collection of data.
B)  Storage of data.
C)  College statistics for data.
D)  Use of data.E) B) and C)
F) A) and D)

Question 3

Susan Stewart is an executive at Equity Title, where she is responsible for collecting, maintaining, and distributing knowledge for the company.What is Susan's role at Equity Title?

Accepted Answer

A)  Chief knowledge officer (CKO) .
B)  Chief technology officer (CTO) .
C)  Chief information officer (CIO) .
D)  Chief security officer (CSO) .E) A) and D)
F) None of the above

Question 4

MIS can be an important enabler of business success and innovation.Which of the following statements is accurate when referring to MIS?

Accepted Answer

A)  MIS equals business success and innovation.
B)  MIS represents business success and innovation.
C)  MIS is not a valuable tool that leverages talent.
D)  MIS is a valuable tool that can leverage the talents of people who know how to use and manage it effectively.E) None of the above
F) B) and C)

Question 5

If you were thinking about a washing machine as a system, which of the following represents the outputs?

Accepted Answer

A)  The dirty clothes, water, and detergent.
B)  The clean clothes.
C)  The wash and rinse cycle.
D)  The light indicating that the washer is off balance and has stopped.E) C) and D)
F) B) and C)

Question 6

Information is data converted into useful, meaningful context.What are data characteristics that change or vary over time?

Accepted Answer

A)  Facts.
B)  Variables.
C)  Supplies.
D)  Vulnerable.E) B) and C)
F) All of the above

Question 7

Your boss, Tom Repicci, has asked you to analyze the airline industry using Porter's three generic strategies.Which of the following companies are using a cost leadership strategy?

Accepted Answer

A)  Southwest, Horizon, Frontier, JetBlue.
B)  British Airways, Singapore Airlines, Virgin Atlantic.
C)  Sky Taxi-a rent-by-the-hour personal plane service.
D)  All of these.E) A) and B)
F) All of the above

Question 8

If you were thinking about a washing machine as a system, which of the following represents the inputs?

Accepted Answer

A)  The dirty clothes, water, and detergent.
B)  The clean clothes.
C)  The wash and rinse cycle.
D)  The light indicating that the washer is off balance and has stopped.E) A) and C)
F) C) and D)

Question 9

How can a company reduce the threat of substitute products or services?

Accepted Answer

A)  Market the product to less than ten customers.
B)  Ignore competitive forces.
C)  Offer additional value through wider product distribution.
D)  Offer less value, making the product far more generic and similar to the competition.E) C) and D)
F) B) and D)

Question 10

What is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making?

Accepted Answer

A)  Supplier's intelligence.
B)  Social intelligence.
C)  Employee intelligence.
D)  Business intelligence.E) A) and B)
F) B) and C)

Question 11

Competitive intelligence is the process of gathering information about the competitive environment, including _________.

Accepted Answer

A)  Competitors' employees.
B)  Competitors' differentiated processes.
C)  Competitors' plans.
D)  All of these.E) A) and B)
F) None of the above

Question 12

Shawn McGill is on the executive board for ABC pharmaceuticals.The company produces the number-one-selling cancer-fighting drug on the market.Due to its incredible success, ABC Pharmaceuticals has decided to increase the cost of the drug from $8 a pill to $15 a pill.Which force is ABC Pharmaceutical using to increase its drug price?

Accepted Answer

A)  Supplier power.
B)  Buyer power.
C)  Threat of false entrants.
D)  Business power.E) B) and D)
F) B) and C)

Question 13

What includes support value activities and primary value activities and is used to determine how to create the greatest possible value for customers?

Accepted Answer

A)  Supplier power.
B)  Operations management.
C)  Porter's Five Forces Model.
D)  The value chain analysis.E) None of the above
F) All of the above

Question 14

The value chain will group a company's activities into two categories: primary value activities and support value activities.

Accepted Answer

A) True 
 B)False

Question 15

MIS is a tool that is most valuable when it leverages the talents of people who know how to use and manage it effectively.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following does not offer a good example of a system?

Accepted Answer

A)  A car.
B)  A laptop.
C)  The light-rail tram.
D)  A pencil.E) A) and C)
F) B) and D)

Question 17

Which of the following is the key term that defines the confirmation or validation of an event or object?

Accepted Answer

A)  Buyer power.
B)  Data.
C)  Fact.
D)  Entry barrier.E) All of the above
F) B) and C)

Question 18

The goal of value chain analysis is to identify processes in which the firm can add value for the customer and create a competitive advantage for itself, with a ________ or ________________.

Accepted Answer

A)  Focused strategy; product differentiation.
B)  Focused strategy; cost advantage.
C)  Cost advantage; primary value activities.
D)  Cost advantage; product differentiation.E) A) and B)
F) A) and C)

Question 19

Cheryl Steffan is the operations manager for Nature's Bread Company, which specializes in providing natural products for health-conscious individuals.Cheryl is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day.Which of the following is an example of knowledge that Cheryl would be using to successfully perform her job?

Accepted Answer

A)  Craig Newmark is customer number 15467.
B)  Trina Hauger is customer 45673AA-3.
C)  Best-selling product by day.
D)  Best-selling product changes when Tony, the best baker, is working.E) None of the above
F) A) and D)

Question 20

Which of the following is included in Porter's Five Forces Model?

Accepted Answer

A)  Loyalty expenses.
B)  Supply chain management.
C)  The power of competitors.
D)  Systems thinking.E) A) and C)
F) None of the above

Exam 1: Management Information Systems: Business Driven MIS

Which of the following is not a topic associated with the information age?

Correct Answer
verified

Competitive intelligence is the process of gathering information about the competitive environment, including _________.

Correct Answer
verified

Information is data converted into useful, meaningful context.What are data characteristics that change or vary over time?

Correct Answer
verified

MIS is a tool that is most valuable when it leverages the talents of people who know how to use and manage it effectively.

Correct Answer
verified

Your boss, Tom Repicci, has asked you to analyze the airline industry using Porter's three generic strategies.Which of the following companies are using a cost leadership strategy?

Correct Answer
verified

Which of the following is included in Porter's Five Forces Model?

Correct Answer
verified

What is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making?

Correct Answer
verified

MIS can be an important enabler of business success and innovation.Which of the following statements is accurate when referring to MIS?

Correct Answer
verified

Which of the following is the key term that defines the confirmation or validation of an event or object?

Correct Answer
verified

If you were thinking about a washing machine as a system, which of the following represents the inputs?

Correct Answer
verified

Correct Answer
verified

What includes support value activities and primary value activities and is used to determine how to create the greatest possible value for customers?

Correct Answer
verified

Which of the following does not offer a good example of a system?

Correct Answer
verified

The goal of value chain analysis is to identify processes in which the firm can add value for the customer and create a competitive advantage for itself, with a or ________.

Correct Answer
verified

Susan Stewart is an executive at Equity Title, where she is responsible for collecting, maintaining, and distributing knowledge for the company.What is Susan's role at Equity Title?

Correct Answer
verified

The value chain will group a company's activities into two categories: primary value activities and support value activities.

Correct Answer
verified

How can a company reduce the threat of substitute products or services?

Correct Answer
verified

MIS can add value to both primary activities and support activities in the value chain.Which of the following is not an example of a company adding value by the use of MIS in a primary activity?

Correct Answer
verified

If you were thinking about a washing machine as a system, which of the following represents the outputs?

Correct Answer
verified

Correct Answer
verified

Exam 1: Management Information Systems: Business Driven MIS

Which of the following is not a topic associated with the information age?

Correct AnswerverifiedShow Answer

Competitive intelligence is the process of gathering information about the competitive environment, including _________.

Correct AnswerverifiedShow Answer

Information is data converted into useful, meaningful context.What are data characteristics that change or vary over time?

Correct AnswerverifiedShow Answer

MIS is a tool that is most valuable when it leverages the talents of people who know how to use and manage it effectively.

Correct AnswerverifiedShow Answer

Your boss, Tom Repicci, has asked you to analyze the airline industry using Porter's three generic strategies.Which of the following companies are using a cost leadership strategy?

Correct AnswerverifiedShow Answer

Which of the following is included in Porter's Five Forces Model?

Correct AnswerverifiedShow Answer

What is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making?

Correct AnswerverifiedShow Answer

MIS can be an important enabler of business success and innovation.Which of the following statements is accurate when referring to MIS?

Correct AnswerverifiedShow Answer

Which of the following is the key term that defines the confirmation or validation of an event or object?

Correct AnswerverifiedShow Answer

If you were thinking about a washing machine as a system, which of the following represents the inputs?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

What includes support value activities and primary value activities and is used to determine how to create the greatest possible value for customers?

Correct AnswerverifiedShow Answer

Which of the following does not offer a good example of a system?

Correct AnswerverifiedShow Answer

The goal of value chain analysis is to identify processes in which the firm can add value for the customer and create a competitive advantage for itself, with a ________ or ________________.

Correct AnswerverifiedShow Answer

Susan Stewart is an executive at Equity Title, where she is responsible for collecting, maintaining, and distributing knowledge for the company.What is Susan's role at Equity Title?

Correct AnswerverifiedShow Answer

The value chain will group a company's activities into two categories: primary value activities and support value activities.

Correct AnswerverifiedShow Answer

How can a company reduce the threat of substitute products or services?

Correct AnswerverifiedShow Answer

MIS can add value to both primary activities and support activities in the value chain.Which of the following is not an example of a company adding value by the use of MIS in a primary activity?

Correct AnswerverifiedShow Answer

If you were thinking about a washing machine as a system, which of the following represents the outputs?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

The goal of value chain analysis is to identify processes in which the firm can add value for the customer and create a competitive advantage for itself, with a or ________.

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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