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The following technology tends to provide customers with better, faster, and cheaper products in established markets.


A) Disruptive technology
B) Sustaining technology
C) Entertaining technology
D) All of these

E) C) and D)
F) All of the above

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A(n) _________ is a small file deposited on a hard drive by a website containing information about customers and their browsing activities.

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What is the standard that specifies the format of data as well as the rules to be followed during transmission?


A) Protocol
B) Internet
C) World Wide Web
D) HTTP

E) B) and D)
F) A) and C)

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By 2015, the Web will be accessed by _________ devices more than by desktop computers.

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What is a method of marketing via E-business?


A) Banner ad
B) Pop-up ad
C) Viral marketing
D) All of these

E) A) and B)
F) B) and C)

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___________ refers to using the Internet to reassemble buyers, sellers, and other partners in a traditional supply chain in new ways.

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Compare the four types of e-business models.

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Business-to-business (B2B) Applies to bu...

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Describe the benefits and challenges associated with e-business.

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e-business is the conducting of business...

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Identify the different types of e-government business models.

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Recent business models that have arisen ...

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Describe the Internet's impact on information along with how these changes are affecting businesses.

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The Internet has changed the way the wor...

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What is a global hypertext system that uses the Internet as its transport mechanism?


A) Protocol
B) Internet
C) World Wide Web
D) HTTP

E) A) and C)
F) A) and D)

Correct Answer

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What involves the use of strategies and technologies to transform government(s) by improving the delivery of services and enhancing the quality of interaction between the citizen-consumer within all branches of government?


A) Interactivity
B) Clickstream data
C) Mobile commerce
D) E-government

E) A) and D)
F) All of the above

Correct Answer

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Information reach refers to the number of people a business can communicate with, on a global basis.

A) True
B) False

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Business-to-business applies to businesses buying from and selling to each other over the ____________.

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In the context of procurement, MRO materials are:


A) direct materials
B) indirect materials
C) different materials
D) None of these

E) None of the above
F) All of the above

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A _________________ is a website that offers a broad array of resources and services, such as email, online discussion groups, search engines, and online shopping malls.

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What is viral marketing?


A) A box running across a Web page that is often used to contain advertisements
B) A program that allows businesses to generate commissions or referral fees from an Internet site
C) A technique that induces websites or users to pass on a marketing message to other websites or users
D) The ability of an organization to give its customers the opportunity to tailor products or services to customer's specifications

E) C) and D)
F) All of the above

Correct Answer

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The following technology is a new way of doing things that initially does not meet the needs of existing customers.


A) Disruptive technology
B) Sustaining technology
C) Entertaining technology
D) All of these

E) A) and B)
F) B) and C)

Correct Answer

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What is electronic bill presentation and payment?


A) An Internet-based company that facilitates payments over the Internet
B) A mechanism for sending a payment from a chequing or savings account
C) A system that sends bills over the Internet and provides an easy-to-use mechanism to pay the bill
D) Both software and information-the software provides security for the transaction and the information includes payment and delivery information

E) None of the above
F) All of the above

Correct Answer

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___________ are the standards that specify the format of data as well as the rules to be followed during transmission.

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