Question 1

What helps organisations reduce inventory investments,while improving customer satisfaction?

Accepted Answer

A)  Supply chain event management
B)  Selling chain management
C)  Collaborative engineering
D)  Collaborative demand planningE) B) and C)
F) A) and D)

Question 2

Which of the following is a commonSCM metric?

Accepted Answer

A)  Number of customer orders
B)  Number of customer complaints
C)  Customer order promised cycle time
D)  Revenue generated by SCMinitiativesE) A) and B)
F) B) and D)

Question 3

The supply chain reaches beyond the borders of the organisation into other domains.What are those domains?

Accepted Answer

A)  Supplier
B)  Partner
C)  Customer
D)  All of the answers are correctE) All of the above
F) None of the above

Question 4

In which of the five basic components of SCM do you manufacture products and provide services?

Accepted Answer

A)  Plan
B)  Source
C)  Deliver
D)  MakeE) A) and C)
F) B) and D)

Question 5

Which of the below represents the bullwhip effect?

Accepted Answer

A)  Organisations know about employee events triggered downstream in the supply chain
B)  Customers receive distorted product demand information regarding sales information
C)  Distorted product-demand information ripples from one partner to the next throughout the supply chain
D)  The ability to view all areas up and down the supply chainE) A) and C)
F) None of the above

Question 6

Inconsistencies in which aspect of a product greatly influence activities all along the supply chain?

Accepted Answer

A)  Product quality
B)  Consumer demand
C)  Supplier responsiveness
D)  Marketing activitiesE) A) and B)
F) None of the above

Question 7

What do demand planning systems use to generate demand forecasts?

Accepted Answer

A)  Statistical tools and forecasting techniques
B)  Historical data
C)  MRP II
D)  JITE) A) and B)
F) A) and C)

Question 8

Collecting,analysing and distributing transactional information to all relevant parties is referred to as supply chain management (SCM) where ___________ ___________ ___________ help the different entities in the supply chain work together more effectively.

Accepted Answer

enterprise...

Question 9

What can effective and efficient supply chain management systems enable an organisation to accomplish?

Accepted Answer

A)  Increase the power of its buyers
B)  Increase its supplier power
C)  Increase switching costs to increase the threat of substitute products or services
D)  All of the answers are correctE) None of the above
F) B) and C)

Question 10

Many ERP failures occur because the business managers and MIS professionals ___________ the complexity of the planning,development and training required by an ERP implementation.

Accepted Answer

The answer of Many ERP failures occur because the business...

Question 11

Where would you find the customer's customer in a typical supply chain?

Accepted Answer

A)  Upstream
B)  Downstream
C)  In the middle
D)  Not in the supply chainE) All of the above
F) B) and D)

Question 12

What term refers to the entire network of companies that work directly or indirectly together to design,produce,deliver and service products?

Accepted Answer

A)  Upstream system
B)  Supply chain
C)  Generator system
D)  All of the answers are correctE) B) and D)
F) A) and B)

Question 13

What does ERP now include that allows it to expand to the front office so administrative,sales,marketing and human resources staff can share a tool that is truly enterprise-wide?

Accepted Answer

A)  CRM
B)  CRD
C)  EDP
D)  CDMAE) B) and D)
F) None of the above

Question 14

How does integrating ERP create additional business value?

Accepted Answer

ERP integrates business applications suc...

Question 15

Companies run on interdependent applications,such as SCM,CRM and ERP.If one application performs poorly,which part of the value delivery system is affected?

Accepted Answer

A)  The entire customer value delivery system
B)  The entire supplier value delivery system
C)  The entire employee value delivery system
D)  All of the answers are correctE) C) and D)
F) A) and B)

Question 16

Which of the following generates demand forecasts using statistical tools and forecasting techniques?

Accepted Answer

A)  Bullwhip effect
B)  Demand planning system
C)  Supply chain visibility
D)  Supply chain execution systemE) A) and B)
F) A) and C)

Question 17

What are the primary challenges of SCM?

Accepted Answer

A)  Costs and complexity
B)  Scope and relationships
C)  Financial and logistics
D)  None of the answers is correctE) B) and D)
F) B) and C)

Question 18

Collaborative ___________ planning reduces inventory planning,while improving customer satisfaction.

Accepted Answer

The answer of Collaborative ___________ planning reduces inventory planning,while improving...

Question 19

What are several different types of software that sit between and provide connectivity for two or more software applications?

Accepted Answer

A)  Enterprise systems
B)  Enterprise application integration
C)  Middleware
D)  Enterprise application integration middlewareE) A) and D)
F) B) and C)

Question 20

Where would you find the supplier's suppler in a typical supply chain?

Accepted Answer

A)  Upstream
B)  Downstream
C)  In the middle
D)  Not in the supply chainE) None of the above
F) A) and C)

Exam 9: Enterprise Information Systems: ERP and SCN

What does ERP now include that allows it to expand to the front office so administrative,sales,marketing and human resources staff can share a tool that is truly enterprise-wide?

Correct AnswerverifiedShow Answer

Collaborative ___________ planning reduces inventory planning,while improving customer satisfaction.

Correct AnswerverifiedShow Answer

What are the primary challenges of SCM?

Correct AnswerverifiedShow Answer

Collecting,analysing and distributing transactional information to all relevant parties is referred to as supply chain management (SCM) where ___________ ___________ ___________ help the different entities in the supply chain work together more effectively.

Correct Answerverifiedenterprise...View AnswerShow Answer

How does integrating ERP create additional business value?

Correct AnswerverifiedERP integrates business applications suc...View AnswerShow Answer

What are several different types of software that sit between and provide connectivity for two or more software applications?

Correct AnswerverifiedShow Answer

What helps organisations reduce inventory investments,while improving customer satisfaction?

Correct AnswerverifiedShow Answer

In which of the five basic components of SCM do you manufacture products and provide services?

Correct AnswerverifiedShow Answer

The supply chain reaches beyond the borders of the organisation into other domains.What are those domains?

Correct AnswerverifiedShow Answer

Which of the below represents the bullwhip effect?

Correct AnswerverifiedShow Answer

Companies run on interdependent applications,such as SCM,CRM and ERP.If one application performs poorly,which part of the value delivery system is affected?

Correct AnswerverifiedShow Answer

What do demand planning systems use to generate demand forecasts?

Correct AnswerverifiedShow Answer

Where would you find the customer's customer in a typical supply chain?

Correct AnswerverifiedShow Answer

Which of the following generates demand forecasts using statistical tools and forecasting techniques?

Correct AnswerverifiedShow Answer

Inconsistencies in which aspect of a product greatly influence activities all along the supply chain?

Correct AnswerverifiedShow Answer

Which of the following is a commonSCM metric?

Correct AnswerverifiedShow Answer

Many ERP failures occur because the business managers and MIS professionals ___________ the complexity of the planning,development and training required by an ERP implementation.

Correct AnswerverifiedShow Answer

Where would you find the supplier's suppler in a typical supply chain?

Correct AnswerverifiedShow Answer

What term refers to the entire network of companies that work directly or indirectly together to design,produce,deliver and service products?

Correct AnswerverifiedShow Answer

What can effective and efficient supply chain management systems enable an organisation to accomplish?

Correct AnswerverifiedShow Answer

Correct Answer
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Collecting,analysing and distributing transactional information to all relevant parties is referred to as supply chain management (SCM) where _____ _ _______ help the different entities in the supply chain work together more effectively.

Correct Answer
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enterprise...
View Answer

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ERP integrates business applications suc...
View Answer

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