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List three groups of service providers that typically use results-based pricing.

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Lawyers,real estate agents,tra...

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What type of pricing strategy will most likely be used by marriage counselors,bridal consultants,public accountants,and tax attorneys?

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Loss leadership is the term typically used when providers place a familiar service on special to draw the customer to the store and then reveal other levels of service available at higher prices.

A) True
B) False

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In which of the following service industries are you most likely to find the service provider using fee for service pricing?


A) Apartment rental business
B) Management consulting business
C) Cleaning service industry
D) Airline industry
E) Internet service providers

F) A) and C)
G) B) and D)

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A resort that has identified young upper-middle class parents as a market segment charges $1,750 for a four-day,three-night package for a mother,father and two children.The package includes golf fees and tennis court fees for the parents and a five-hour a day adult-supervised camp for the children.The ordinary four-day,three-night package for four costs $1,200.A single day at the camp for any child between the ages of 3 and 11 is $60.What kind of market segmentation pricing strategy is the resort using?

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In which of the following service industries would you most likely find the service provider using competition-based pricing?


A) Banking industry
B) Hospital industry
C) Legal services
D) Tax accounting business
E) Rental car industry

F) A) and B)
G) A) and D)

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Price signaling is typical in markets with a high concentration of sellers.

A) True
B) False

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Kendra teaches swimming lessons at the YWCA pool.She will charge $75 per child for four weeks worth of lessons.Payment is not due until the child can swim the length of the pool.If the child cannot accomplish this task,he or she will be automatically enrolled in the next swimming lesson session until the child can swim the length of the pool.At that time,the parents will be expected to pay the $75.The YWCA is using a _____ pricing strategy.


A) Price framing
B) Complementary pricing
C) Price bundling
D) Results-based
E) Value-based

F) B) and C)
G) B) and D)

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Which of the following statements does NOT describe how consumers typically define value?


A) Value is all that I get for all that I give
B) Value is everything I want in a service
C) Value is low price
D) Value is reliable service
E) Value is the quality I get for the price I pay

F) B) and D)
G) C) and D)

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Cost-plus pricing is more likely to be used by lawyers than by the construction industry.

A) True
B) False

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Price framing would be used when the customer defines value as:


A) All that I get for all that I give
B) Superior quality
C) Quality I get for the price I pay
D) Everything I want in a service
E) Low price

F) C) and D)
G) All of the above

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_____-based pricing is used when there are a small number of large service providers.


A) Demand
B) Profit
C) Competition
D) Supply
E) Cost

F) A) and E)
G) A) and B)

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Which of the following statements describes a problem with demand-based pricing for services?


A) Prices may not reflect customer value
B) Costs are difficult to trace
C) Heterogeneity of services limits comparability
D) Monetary price must be adjusted to reflect the value of non-monetary costs
E) Labor is more difficult to price than materials

F) C) and D)
G) A) and D)

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American Airlines BreakAway fares offer travelers substantial savings on nonstop flights from Newark,New Jersey to Los Angeles from mid-August to mid-October.The round-trip airfare is $299 for customers who depart on Friday and return the following Monday or Tuesday.American Airlines is using a(n) _____ differential.


A) Place
B) Time
C) Quality
D) Incentive
E) Quantity

F) A) and B)
G) B) and C)

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Which of the following is an example of competition-based pricing strategy?


A) Cost-plus pricing
B) Going-rate pricing
C) Fee for service
D) Synchronized pricing
E) Simultaneous pricing

F) A) and C)
G) None of the above

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A day after US Airways announced its new low fares for the autumn on travel from New York (i.e.,Newark and LaGuardia Airports) to selected cities in the U.S.and Canada,American Airlines matched their fares.American Airlines is using a _____ strategy.


A) Value pricing
B) Price signaling
C) Demand-based pricing
D) Going-rate pricing
E) Price trimming

F) A) and D)
G) A) and C)

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What kind of pricing strategy explains why a traveler is willing to pay $400 to fly first class when he or she could get to the same destination by paying $125?

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What are the two types of market segmentation commonly used by service providers?

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Segmentation by clie...

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_____-based pricing occurs in services that are standardized across providers.


A) Demand
B) Profit
C) Competition
D) Supply
E) Cost

F) A) and E)
G) A) and D)

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All of the following are situations in which a penetration pricing strategy would be appropriate EXCEPT:


A) Sales volume of the service is very sensitive to price
B) Economies in unit costs can be achieved by operating at large volumes
C) A service faces threats of strong potential competition very soon after introduction
D) There is no class of buyers willing to pay a higher price to obtain the service
E) The service is a major improvement over past services

F) All of the above
G) A) and B)

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