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Some of the benefits for a company to operate an internal wiki are that they are great tools for all of the following except:


A) Collecting and disseminating knowledge
B) Building software applications
C) Sharing information between functional business areas
D) Distribute to employees or partners across geographical distances

E) None of the above
F) A) and D)

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What is a plan that details how a company creates,delivers,and generates revenues on the Internet?


A) Ebusiness
B) Ebusiness model
C) Ecommerce
D) Ecommerce model

E) A) and D)
F) None of the above

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Why are Fortune 500 companies engaging in blogging?


A) To order supplies
B) To review favorite Internet providers
C) To gather feedback and share ideas
D) To pay employees

E) A) and B)
F) A) and D)

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The WWW provides access to Internet information through documents including text,graphics,audio,and video files that use a special formatting language called HTML.

A) True
B) False

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A paradigm shift occurs when a new radical form of business enters the market that reshapes the way companies and organizations behave.

A) True
B) False

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What is knowledge management?


A) Refers to the wisdom of the crowd
B) Sources capital for a project by raising many small amounts from a large number of individuals,typically via the Internet
C) Collaborating and tapping into the core knowledge of all employees,partners,and customers
D) Involves capturing,classifying,evaluating,retrieving,and sharing information assets in a way that provides context for effective decisions and actions

E) All of the above
F) A) and D)

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What is a hashtag?


A) Represents the interconnection of relationships in a social network
B) Maps group contacts identifying who knows each other and who works together
C) Describes the collaborative activity of marking shared online content with keywords or tags as a way to organize it for future navigation,filtering,or search
D) A keyword or phrase used to identify a topic and is preceded by a hash or pound sign (#)

E) B) and D)
F) A) and B)

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What occurs when a system updates information at the same rate it receives the information?


A) Collective intelligence system
B) Collaboration system
C) Real-time communication
D) Knowledge management system

E) C) and D)
F) None of the above

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Compare the four categories of ebusiness models.

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Business-to-business (B2B)applies to bus...

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As a trainer for Exempla Healthcare,Tina is faced with many challenges to properly training her new hires.There are over 40 different locations where Exempla employees work across the Chicago metro area.Tina decides to implement some valuable ebusiness tools to help reduce traveling costs,increase speed,and provide flexibility for completing training sessions with all the new hires.Tina primarily uses PowerPoints and videos during her training modules.What is the most effective ebusiness tool for Tina to implement and accomplish all of her training goals?


A) IM'ing
B) Webinar
C) Blog
D) Email

E) A) and B)
F) A) and C)

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An ezine is a magazine published only in electronic form on a computer network.Flipboard is a social-network aggregation,magazine-format application software for multiple devices that collects content from social media and other websites,presents it in magazine format,and allows users to flip through the content.

A) True
B) False

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Unlike traditional HTML,which of the following lets writers communicate and readers respond on a regular basis through a simple online journal?


A) Instant messaging
B) HTTP
C) Blog
D) Email

E) B) and C)
F) C) and D)

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Microblogging is the practice of sending brief posts (140 to 200 characters)to a personal blog,either publicly or to a private group of subscribers who can read the posts as IMs or as text messages.

A) True
B) False

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What is the term that is similar to taxonomy except that crowdsourcing determines the tag or keyword-based classification system?


A) Podcasting
B) Network effects
C) Folksonomy
D) Social bookmarking

E) None of the above
F) All of the above

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Mass customization occurs when a company knows enough about a customer's likes and dislikes that it can fashion offers more likely to appeal to that person,say by tailoring its website to individuals or groups based on profile information,demographics,or prior transactions.

A) True
B) False

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What is the practice of expanding your business and social contacts by constructing a personal network?


A) Network effects
B) Tagging
C) Social taxonomy
D) Social networking

E) A) and D)
F) B) and D)

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Tacit knowledge consists of anything that can be documented,archived,and codified,often with the help of MIS.Examples of tacit knowledge are assets such as patents,trademarks,business plans,marketing research,and customer lists.

A) True
B) False

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What is a website or Web application that uses content from more than one source to create a completely new product or service?


A) Social tagging
B) Mashup blog
C) Social media
D) Mashup

E) C) and D)
F) A) and D)

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M&M's offers people the opportunity to order the candy in special colors or with customized sayings.How would you classify M&M's ebusiness strategy?


A) Information richness
B) Mass customization
C) Personalization
D) Interactivity

E) B) and C)
F) B) and D)

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The Innovator's Dilemma suggests that established companies can take advantage of ___________ without hindering existing relationships with customers,partners,and stakeholders.


A) Sustaining technology
B) Existing investments
C) Collective intelligence
D) Disruptive technology

E) All of the above
F) None of the above

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