Question 1

Inbound logistics acquires raw materials and resources and distributes them to manufacturing as required.

Accepted Answer

A) True 
 B)False

Question 2

The evolution of CRM is reporting,analyzing,and predicting.

Accepted Answer

A) True 
 B)False

Question 3

What is the business-to-business (B2B) online purchase and sale of supplies and services?

Accepted Answer

A)   Software customization
B)   Data integration
C)   Elogistics
D)   EprocurementE) A) and B)
F) B) and C)

Question 4

What discovers optimal sales channels by selecting the right partners and identifying mutual customers?

Accepted Answer

A)   Supplier relationship management
B)   Partner relationship management
C)   Employee relationship management
D)   All of these choicesE) C) and D)
F) B) and C)

Question 5

Customer order cycle time is the agreed upon time between the purchase of a product and the delivery of the product.

Accepted Answer

A) True 
 B)False

Question 6

Enterprise application integration (EAI)middleware takes a new approach to middleware by packaging commonly used applications together,reducing the time needed to integrate applications from multiple vendors.

Accepted Answer

A) True 
 B)False

Question 7

What is a process that builds-layer by layer in an additive process-a three-dimensional solid object from a digital model?

Accepted Answer

A)   3D printing
B)   Robotics
C)   Drones
D)   RFIDE) B) and D)
F) C) and D)

Question 8

What uses electronic tags and labels to identify objects wirelessly over short distances?

Accepted Answer

A)   3D printing
B)   Robotics
C)   Drones
D)   RFIDE) B) and D)
F) B) and C)

Question 9

Robotics focus on creating artificial intelligence devices that can move and react to sensory input.

Accepted Answer

A) True 
 B)False

Question 10

Computer-aided design/computer-aided manufacturing (CAD/CAM)systems are used to create the digital designs and then manufacture the products.

Accepted Answer

A) True 
 B)False

Question 11

Cross-selling is increasing the value of the sale.

Accepted Answer

A) True 
 B)False

Question 12

What is eintegration?

Accepted Answer

A)   The use of the Internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources
B)   The integration of data from multiple sources,which provides a unified view of all data
C)   Translates information between disparate systems
D)   Packages commonly used applications together,reducing the time needed to integrate applications from multiple vendorsE) None of the above
F) A) and B)

Question 13

What is middleware?

Accepted Answer

A)   The use of the Internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources
B)   The integration of data from multiple sources,which provides a unified view of all data
C)   Translates information between disparate systems
D)   Packages commonly used applications together,reducing the time needed to integrate applications from multiple vendorsE) C) and D)
F) None of the above

Question 14

Enterprise application integration (EAI)middleware takes a new approach to middleware by packaging commonly used applications together,reducing the time needed to integrate applications from multiple vendors.

Accepted Answer

A) True 
 B)False

Question 15

What is uplift modeling?

Accepted Answer

A)   A place where customer service representatives answer customer inquiries and solve problems,usually by email,chat,or phone
B)   Allows customers to use the Web to find answers to their questions or solutions to their problems
C)   Gathers product details and issue resolution information that can be automatically generated into a script for the representative to read to the customer
D)   A form of predictive analytics for marketing campaigns that attempts to identify target markets or people who could be convinced to buy productsE) A) and D)
F) None of the above

Question 16

Supply chain execution systems ensure supply chain cohesion by automating the different activities of the supply chain.

Accepted Answer

A) True 
 B)False

Question 17

What is computer-aided design/computer-aided manufacturing (CAD/CAM) ?

Accepted Answer

A)   Systems are used to create the digital designs and then manufacture the products
B)   A cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things
C)   A community center that provides technology,manufacturing equipment,and educational opportunities to the public that would otherwise be inaccessible or unaffordable
D)   Promotes serialization or the ability to track individual items by using the unique serial number associated with each RFID tagE) B) and C)
F) B) and D)

Question 18

List generators fall under the category of the Sales department's CRM tools.

Accepted Answer

A) True 
 B)False

Question 19

What is data integration?

Accepted Answer

A)   The integration of data from multiple sources,which provides a unified view of all data
B)   Takes information entered into a given system and sends it automatically to all downstream systems and processes
C)   Takes information entered into a given system and sends it automatically to all upstream systems and processes
D)   The integration of a company's existing management information systemsE) None of the above
F) C) and D)

Question 20

Supply chain visibility is the ability to view all areas up and down the supply chain.

Accepted Answer

A) True 
 B)False

Exam 8: Enterprise Applications: Business Communications

What is eintegration?

Correct AnswerverifiedShow Answer

What is computer-aided design/computer-aided manufacturing (CAD/CAM) ?

Correct AnswerverifiedShow Answer

What discovers optimal sales channels by selecting the right partners and identifying mutual customers?

Correct AnswerverifiedShow Answer

List generators fall under the category of the Sales department's CRM tools.

Correct AnswerverifiedShow Answer

Customer order cycle time is the agreed upon time between the purchase of a product and the delivery of the product.

Correct AnswerverifiedShow Answer

Robotics focus on creating artificial intelligence devices that can move and react to sensory input.

Correct AnswerverifiedShow Answer

What is data integration?

Correct AnswerverifiedShow Answer

What is uplift modeling?

Correct AnswerverifiedShow Answer

Cross-selling is increasing the value of the sale.

Correct AnswerverifiedShow Answer

The evolution of CRM is reporting,analyzing,and predicting.

Correct AnswerverifiedShow Answer

What uses electronic tags and labels to identify objects wirelessly over short distances?

Correct AnswerverifiedShow Answer

Enterprise application integration (EAI)middleware takes a new approach to middleware by packaging commonly used applications together,reducing the time needed to integrate applications from multiple vendors.

Correct AnswerverifiedShow Answer

Supply chain visibility is the ability to view all areas up and down the supply chain.

Correct AnswerverifiedShow Answer

Supply chain execution systems ensure supply chain cohesion by automating the different activities of the supply chain.

Correct AnswerverifiedShow Answer

What is a process that builds-layer by layer in an additive process-a three-dimensional solid object from a digital model?

Correct AnswerverifiedShow Answer

What is middleware?

Correct AnswerverifiedShow Answer

Enterprise application integration (EAI)middleware takes a new approach to middleware by packaging commonly used applications together,reducing the time needed to integrate applications from multiple vendors.

Correct AnswerverifiedShow Answer

Inbound logistics acquires raw materials and resources and distributes them to manufacturing as required.

Correct AnswerverifiedShow Answer

What is the business-to-business (B2B) online purchase and sale of supplies and services?

Correct AnswerverifiedShow Answer

Computer-aided design/computer-aided manufacturing (CAD/CAM)systems are used to create the digital designs and then manufacture the products.

Correct AnswerverifiedShow Answer

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