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Exam 8: Enterprise Applications: Business Communications

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Question 71

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In which of the five basic supply chain activities do you manufacture products and create production schedules?

A) Plan
B) Source
C) Deliver
D) Make

E) B) and D)
F) B) and C)

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Question 72

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Supply chain execution systems ensure supply chain cohesion by automating the different activities of the supply chain.

A) True
B) False

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Question 73

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A backward integration takes information entered into a given system and sends it automatically to all upstream systems and processes.

Plan,source,make,deliver,and return are the five basic supply chain management components.

Integrations allow separate systems to communicate directly with each other,eliminating the need for manual entry into multiple systems.

Elogistics manages the transportation and storage of goods.

Enterprise application integration (EAI)middleware takes a new approach to middleware by packaging commonly used applications together,reducing the time needed to integrate applications from multiple vendors.

Which of the following is not one of the five basic components of supply chain management?

List generators fall under the category of the sales department's CRM tools.

What increases real-time information sharing among supply chain partners focusing on reducing response time to unexpected events?

_________ chain management applies technology to the activities in the order life cycle from inquiry to product delivery.

What can analytical CRM modeling tools discover?

List generators compile customer information from a variety of sources and segment it for different marketing campaigns.

Which application's primary business benefits include sales forecasts,sales strategies,and marketing campaigns?

Collaborative demand planning reduces product development costs.

A(n)_________ allows separate systems to communicate directly with each other,eliminating the need for manual entry into multiple systems.

Which of the following describes an ERP system?

Today,SCM systems focus on extending beyond an organization's four walls to influence:

A contact center (or call center) is where customer service representatives answer customer inquiries and respond to problems through a number of different customer touchpoints.A contact center is one of the best assets a customer driven organization can have.Why?

Which of the following ensures supply chain cohesion by automating the different activities of the supply chain?