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Source documents are simplified representation or abstraction of reality.

A) True
B) False

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Van Lines Inc.is a large corporation operating in all 50 states.Jim Poulos is the regional manager overseeing the western division,which includes Utah,Colorado,Idaho,Montana,Wyoming,and Nevada.Jim receives data from his managers in each state which he loads into his digital dashboard for analysis of his entire western division.What digital dashboard capability is Jim primarily using?


A) Drill-down
B) Slice-and-dice
C) Intelligent system
D) Consolidation

E) A) and B)
F) None of the above

Correct Answer

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Which of the following is not included in the decision-making process?


A) Data Collection
B) Solution Benchmarking
C) Solution Generation
D) Solution Test

E) B) and C)
F) All of the above

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What occurs in situations in which no procedures or rules exist to guide decision makers toward the correct choice?


A) Analytics
B) Structured decisions
C) Unstructured decisions
D) Semistructured decisions

E) A) and D)
F) None of the above

Correct Answer

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What can a model accomplish?


A) Calculate risks
B) Understand uncertainty
C) Manipulate time
D) All of the above

E) All of the above
F) A) and C)

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MIS support systems rely on models for computational and analytical routines that mathematically express relationships among variables.

A) True
B) False

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Granularity refers to the level of detail in the model or the decision-making process.

A) True
B) False

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What is a common tool that is used to support visualizations and tracks KPIs and CSFs by compiling information from multiple sources?


A) Models
B) Digital dashboards
C) Neural networks
D) Verified graphs

E) A) and B)
F) B) and C)

Correct Answer

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What are the crucial steps companies perform to achieve their goals and objectives and implement their strategies?


A) Critical success factors
B) Crucial success factors
C) Key performance indicators
D) Key performance factors

E) B) and D)
F) B) and C)

Correct Answer

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The President and Vice-President of a company are typically found in the _______________ level of the business structure.

Correct Answer

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Business process modeling or ______________ is the activity of creating a detailed flowchart or process of a work process that shows its inputs,tasks,and activities in a structured sequence.

Correct Answer

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What types of business decisions would an EIS use AI for?


A) Semistructured decisions
B) Multistructured decisions
C) Structured decisions
D) Unstructured decisions

E) None of the above
F) B) and C)

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A business _____________ management system focuses on evaluating and improving processes that include both person-to-person workflow and system-to-system communications.

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Process or...

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What form of processes include loan processing for a bank,claims processing for an insurance company,reservation processing for a hotel,and baggage handling for an airline?


A) Customer-facing processes
B) Business-facing processes
C) Industry-specific customer-facing processes
D) All of the above

E) None of the above
F) B) and C)

Correct Answer

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Which of the following explains why a company would implement a BPR strategy?


A) To encourage competition
B) To decrease customers
C) To create value for the customer
D) All of the above

E) C) and D)
F) A) and D)

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What type of process includes order processing,customer service processing,sales processing,customer billing processing,and order shipping processing?


A) Customer-facing processes
B) Business-facing processes
C) Industry-specific customer facing processes
D) All of the above

E) B) and C)
F) C) and D)

Correct Answer

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An optimization analysis finds the optimum value for a target variable by repeatedly changing other variables,subject to specified constraints.What can a manager determine by changing revenue and cost variables in an optimization analysis?


A) Calculate the highest potential profits
B) Calculate employee benefit payments
C) Use this as an extension for a digital dashboard
D) Create production schedules

E) All of the above
F) None of the above

Correct Answer

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At the strategic decision-making level employees develop,control,and maintain core business activities.

A) True
B) False

Correct Answer

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What is the viewing of the physical world with computer-generated layers of information added to it?


A) Virtual reality
B) Augmented reality
C) Virtual workforce
D) All of the above

E) A) and D)
F) All of the above

Correct Answer

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Which of the below is considered the input in the systems thinking example of a DSS?


A) TPS
B) What-If
C) Optimization
D) Forecasts

E) All of the above
F) None of the above

Correct Answer

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