Question 1

Which of the following is not a benefit of teamwork in an organization?

Accepted Answer

A)  increased speed
B)  increased stress
C)  reduced costs
D)  improved workplace cohesiveness
E)  reduced destructive internal competitionF) A) and C)
G) C) and D)

Question 2

An advice team,such as an advisory council or an employee involvement group,is created to broaden the information base for managerial decisions.

Accepted Answer

A) True 
 B)False

Question 3

______ is a "we feeling" that binds group members together.

Accepted Answer

A)  Group cohesiveness
B)  Groupthink
C)  Norming
D)  Social loafing
E)  MaintenanceF) A) and C)
G) A) and B)

Question 4

Which of the following is not considered an essential consideration in building a group into an effective team?

Accepted Answer

A)  trust
B)  cohesiveness
C)  cooperation
D)  unanimity
E)  sizeF) A) and D)
G) A) and C)

Question 5

Which of the following is a disadvantage of smaller groups?

Accepted Answer

A)  lower morale
B)  autocratic leadership
C)  unfair work distribution
D)  tendency to form cliques
E)  tendency to take unreasonable riskF) B) and C)
G) B) and D)

Question 6

____________ is ordering an outcome,when a manager relies on his or her formal authority and power to resolve a conflict,but the needs of the other party are largely ignored.

Accepted Answer

A)  Accommodating
B)  Compromising
C)  Problem solving
D)  Forcing or dominating
E)  AvoidingF) A) and B)
G) A) and D)

Question 7

Teamwork cannot reduce destructive internal competition.

Accepted Answer

A) True 
 B)False

Question 8

At Allen and Thomas Architects,a group of designers are developing the first drawings for a proposed multiuse office development in an older section of a large city that is being revitalized.What type of work team is this group?

Accepted Answer

A)  virtual team
B)  production team
C)  product team
D)  project team
E)  advice teamF) C) and D)
G) All of the above

Question 9

What are the three principal sources of conflict?

Accepted Answer

The three principal types of c...

Question 10

Excessive conflict can erode organizational performance because of political infighting,dissatisfaction,lack of teamwork,and turnover.

Accepted Answer

A) True 
 B)False

Question 11

The group development stage in which individuals test the leader's policies and assumptions as they try to determine how they fit into the power structure is the ______ stage.

Accepted Answer

A)  forming
B)  norming
C)  performing
D)  storming
E)  adjourningF) B) and C)
G) A) and B)

Question 12

Creating self-managed teams in the workplace has a positive effect on productivity and attitudes of self-responsibility and control.

Accepted Answer

A) True 
 B)False

Question 13

Since hard feelings about group leadership and assignments had passed,Robin's group recently seemed to be relating much better.At the meeting tomorrow she should take advantage of this moment by _____.

Accepted Answer

A)  encouraging members to voice disagreements
B)  helping the team identify group goals and values
C)  helping people get to know one another
D)  empowering the members
E)  throwing a thank-you partyF) C) and D)
G) B) and E)

Question 14

Research finds that the majority of workplace learning is informal.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not a factor to help achieve team cohesiveness?

Accepted Answer

A)  Assign a large team of 16 to 20.
B)  Encourage members' interaction and cooperation.
C)  Emphasize members' common characteristics.
D)  Ensure performance standards are clear,and regularly update members on team goals.
E)  Give each member a stake in the team's success,or a "piece of the action."F) A) and D)
G) A) and C)

Question 16

During the storming stage,the leader of a team should allow members the empowerment they need to concentrate on solving problems and completing the assigned task.

Accepted Answer

A) True 
 B)False

Question 17

In the performing stage of group development,members _____.

Accepted Answer

A)  prepare for disbandment
B)  develop close relationships
C)  test the leader's policies
D)  concentrate on solving problems and completing tasks
E)  hold back to see what will happenF) C) and D)
G) A) and D)

Question 18

The tendency of people to go along with others for the sake of avoiding conflict is called the Abilene paradox.

Accepted Answer

A) True 
 B)False

Question 19

Molly organized several teachers to discuss the school's interior painting scheduled for summer.They looked at several brands,and heard a presentation by a designer who then helped them choose a color palette to recommend to school administrators.In this instance,the teachers make up a(n) _____.

Accepted Answer

A)  self-managed team
B)  formal group
C)  cross-functional team
D)  informal group
E)  virtual teamF) B) and C)
G) C) and E)

Question 20

The question the group is asking during the forming stage of group development is _____

Accepted Answer

A)  "What's next?"
B)  "Why are we here?"
C)  "Can we do the job properly?"
D)  "Why are we fighting about who does what?"
E)  "Can we agree on roles and work as a team?"F) C) and E)
G) A) and C)

Exam 13: Groups and Teams: Increasing Cooperation,reducing Conflict

In the performing stage of group development,members _____.

Correct AnswerverifiedShow Answer

The tendency of people to go along with others for the sake of avoiding conflict is called the Abilene paradox.

Correct AnswerverifiedShow Answer

Research finds that the majority of workplace learning is informal.

Correct AnswerverifiedShow Answer

Which of the following is a disadvantage of smaller groups?

Correct AnswerverifiedShow Answer

Molly organized several teachers to discuss the school's interior painting scheduled for summer.They looked at several brands,and heard a presentation by a designer who then helped them choose a color palette to recommend to school administrators.In this instance,the teachers make up a(n) _____.

Correct AnswerverifiedShow Answer

An advice team,such as an advisory council or an employee involvement group,is created to broaden the information base for managerial decisions.

Correct AnswerverifiedShow Answer

Excessive conflict can erode organizational performance because of political infighting,dissatisfaction,lack of teamwork,and turnover.

Correct AnswerverifiedShow Answer

Which of the following is not a benefit of teamwork in an organization?

Correct AnswerverifiedShow Answer

____________ is ordering an outcome,when a manager relies on his or her formal authority and power to resolve a conflict,but the needs of the other party are largely ignored.

Correct AnswerverifiedShow Answer

The question the group is asking during the forming stage of group development is _____

Correct AnswerverifiedShow Answer

The group development stage in which individuals test the leader's policies and assumptions as they try to determine how they fit into the power structure is the ______ stage.

Correct AnswerverifiedShow Answer

At Allen and Thomas Architects,a group of designers are developing the first drawings for a proposed multiuse office development in an older section of a large city that is being revitalized.What type of work team is this group?

Correct AnswerverifiedShow Answer

During the storming stage,the leader of a team should allow members the empowerment they need to concentrate on solving problems and completing the assigned task.

Correct AnswerverifiedShow Answer

Which of the following is not considered an essential consideration in building a group into an effective team?

Correct AnswerverifiedShow Answer

What are the three principal sources of conflict?

Correct AnswerverifiedThe three principal types of c...View AnswerShow Answer

Which of the following is not a factor to help achieve team cohesiveness?

Correct AnswerverifiedShow Answer

Teamwork cannot reduce destructive internal competition.

Correct AnswerverifiedShow Answer

______ is a "we feeling" that binds group members together.

Correct AnswerverifiedShow Answer

Since hard feelings about group leadership and assignments had passed,Robin's group recently seemed to be relating much better.At the meeting tomorrow she should take advantage of this moment by _____.

Correct AnswerverifiedShow Answer

Creating self-managed teams in the workplace has a positive effect on productivity and attitudes of self-responsibility and control.

Correct AnswerverifiedShow Answer

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The three principal types of c...
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