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Brainstorming is a technique for generating ideas by encouraging participants to offer as many ideas as possible in a short period without any analysis until all the ideas have been exhausted.

A) True
B) False

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What involves graphically representing the processes that capture, manipulate, store, and distribute information between a system and its environment?


A) Data flow diagram
B) Computer-aided software engineering (CASE) tools
C) Systems development life cycle
D) Process modeling

E) B) and C)
F) A) and C)

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Exception reports organize and categorize data for managerial perusal.

A) True
B) False

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What is the design phase in the SDLC?


A) Involves establishing a high-level plan of the intended project and determining project goals.
B) Involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system.
C) Involves describing the desired features and operations of the system.
D) Involves placing the system into production so users can begin to perform actual business operations with the system.

E) All of the above
F) A) and B)

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Corrective maintenance makes system changes to reduce the chance of future system failure.

A) True
B) False

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What are software suites that automate systems analysis, design, and development?


A) Data flow diagram
B) Computer-aided software engineering (CASE) tools
C) Systems development life cycle
D) Process modeling

E) A) and B)
F) All of the above

Correct Answer

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Integration testing verifies that the units or pieces of code function correctly when integrated together.

A) True
B) False

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What verifies that the units or pieces of code function correctly when integrated together?


A) Alpha testing
B) Development testing
C) Integration testing
D) System testing

E) All of the above
F) A) and D)

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Pilot implementation is a small group of people using the new system until it is verified that it works correctly, then the remaining users migrate.

A) True
B) False

Correct Answer

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What is the process of transferring information from a legacy system to a new system?


A) COBIT
B) Conversion
C) Business requirements
D) Sign-off

E) C) and D)
F) A) and B)

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What is a data flow diagram (DFD) ?


A) Illustration of the movement of information between external entities and the processes and data stores within the system.
B) Software suites that automate systems analysis, design, and development.
C) A formal, approved document that manages and controls the entire project.
D) Graphic representation of the processes that capture, manipulate, store, and distribute information between a system and its environment.

E) None of the above
F) A) and D)

Correct Answer

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The systems development life cycle (SDLC) is the overall process for developing information systems, from planning and analysis through implementation and maintenance.

A) True
B) False

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Pilot implementation installs the new system in phases (for example by department) until it is verified that it works correctly.

A) True
B) False

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Bugs are defects in the code of an information system.

A) True
B) False

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What is a group of people who respond to users' questions?


A) Online training
B) Workshop training
C) Help desk
D) Corrective maintenance

E) A) and B)
F) A) and C)

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Post-implementation reports are formal reports or audits of a project after it is up-and-running.

A) True
B) False

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User acceptance testing (UAT) determines whether the system satisfies the user and business requirements.

A) True
B) False

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What is a set of best practices that helps an organization to maximize the benefits of an information system, while at the same time establishing appropriate controls to ensure minimum errors?


A) COBIT
B) CASE
C) IEEE
D) All of the above

E) B) and C)
F) A) and B)

Correct Answer

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Which reports provide an internal report that highlights situations occurring outside of the normal operating range for a condition or standard?


A) Internal reports
B) Detailed internal reports
C) Summary internal reports
D) Exception reports

E) None of the above
F) A) and B)

Correct Answer

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In which phase does the firm analyze its end-user business requirements and refine project goals into defined functions and operations of the intended system?


A) Analysis phase
B) Design phase
C) Development phase
D) Testing phase

E) A) and C)
F) None of the above

Correct Answer

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