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What is the viewing of the physical world with computer-generated layers of information added to it?


A) Augmented reality
B) Google Glass
C) Haptic interface
D) Virtual reality

E) None of the above
F) All of the above

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Which of the below categories of AI is used extensively in the finance industry to analyze situations where the logic or rules are unknown?


A) Expert system
B) Virtual reality
C) Neural network
D) Genetic algorithm

E) A) and D)
F) A) and C)

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What is a graphical display of patterns and complex relationships in large amounts of data?


A) Visualization
B) Model
C) Table
D) Digital spreadsheet

E) All of the above
F) A) and B)

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What models information and provides assistance in evaluating and choosing among different courses of action?


A) OLTP
B) OLAP
C) TPS
D) DSS

E) None of the above
F) B) and C)

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An important customer showing up at a hotel that is fully booked and the reservation is missing would be placed in which category for managerial decision-making challenges?


A) Managers need to analyze large amounts of information.
B) Managers must make decisions quickly.
C) Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions.
D) All of these.

E) C) and D)
F) None of the above

Correct Answer

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What rotates data to display alternative presentations of the data?


A) Drill-down
B) Sensitivity analysis
C) What-if analysis
D) Pivot

E) A) and B)
F) All of the above

Correct Answer

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When viewing systems thinking, source documents are the original transaction records.What would the source documents for a medical doctor's payroll system include?


A) Employee time sheets
B) Employee benefit reports
C) Employee wage rates
D) All of these

E) B) and C)
F) C) and D)

Correct Answer

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Which of the following represents the structure of a typical organization?


A) Flat line
B) Pyramid
C) Circle
D) Cube

E) B) and C)
F) A) and D)

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At which level do managers develop the overall business strategies and monitor the performance of the organization and the competitive business environment?


A) Operational
B) Strategic
C) Managerial
D) Communications

E) All of the above
F) C) and D)

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A haptic interface uses technology that allows humans to interact with a computer through bodily sensations and movements-for example, a cell phone vibrating in your pocket.A haptic interface is primarily implemented and applied in virtual reality environments and is used in virtual workplaces to enable employees to shake hands, demonstrate products, and collaborate on projects.

A) True
B) False

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Which of the following is an incorrect enterprise view of information technology?


A) Processes are analytical for executives and transactional for analysts
B) Granularity is coarse for executives and fine for analysts
C) Processing is OLTP for executives and OLAP for analysts
D) None of these

E) A) and C)
F) None of the above

Correct Answer

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A manager who must implement a loyalty program across 500 hotels would be placed in which category for managerial decision-making challenges?


A) Managers need to analyze large amounts of information.
B) Managers must make decisions quickly.
C) Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions.
D) All of these.

E) A) and B)
F) A) and C)

Correct Answer

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Which industry has been relying on neural network technology for over two decades?


A) Food service
B) Hotels
C) Finance
D) Healthcare

E) None of the above
F) B) and D)

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Digital dashboards offer consolidation, drill-down, and slice-and-dice capabilities.

A) True
B) False

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At which level of an organization are employees continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change?


A) Operational level
B) Managerial level
C) Strategic level
D) All of these

E) All of the above
F) None of the above

Correct Answer

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What is a system that uses computerized advisory programs to imitate the reasoning processes of experts in solving difficult problems?


A) Expert system
B) Virtual reality
C) Neural network
D) Genetic algorithm

E) C) and D)
F) B) and D)

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At the strategic decision-making level, employees develop, control, and maintain core business activities.

A) True
B) False

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What can a model accomplish?


A) Calculate risks
B) Understand uncertainty
C) Manipulate time
D) All of these

E) None of the above
F) A) and D)

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What is the flow that a systems thinking approach using a TPS would follow?


A) Streamlining (Input) -CRUD, Calculate (Process) -Reports (Output) .
B) Source Documents (Input) -Optimization Analysis (Process) -(Feedback) -(Output) .
C) Source Documents (Input) -CRUD, Calculate (Process) -Reports (Output) -(Feedback) .
D) Selling Documents (Input) -Cycle Time (Process) -Reports (Output) -(Feedback) .

E) B) and C)
F) C) and D)

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Describe artificial intelligence, and identify its five main types.

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Artificial intelligence (AI) simulates h...

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