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Yogen Früz is a successful chain of frozen yogurt shops originating in Canada. Archeology Investments has an agreement with the Canadian firm that grants rights to its company to open and operate Yogen Früz shops in Dubai, Oman, Qatar, Bahrain, and Kuwait. Yogen Früz is engaged in


A) dual adaptation.
B) a joint venture.
C) direct exporting.
D) indirect exporting.
E) franchising.

F) B) and C)
G) A) and E)

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The clandestine collection of trade secrets or proprietary information about a company's competitors is referred to as


A) trade piracy.
B) transnational fraud.
C) economic espionage.
D) competitive duplicity.
E) transnational espionage.

F) All of the above
G) B) and C)

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In what way is Dell's expansion into the global arena a departure from its prior marketing practices?


A) All Dell products were manufactured in the countries within which they were sold.
B) Dell sold its products to emerging markets using the telephone and Internet sales strategy that was so successful in the United States.
C) Dell opened shop-within-a-shop counters in selected retailers in India so shoppers could experience the products.
D) Dell sold only laptops in China, whereas it sold both desktops and laptops in India due to trade restrictions in China.
E) Dell designed and distributed the same products globally to take advantage of economies of scale.

F) B) and D)
G) B) and C)

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Unilever markets its Snuggle fabric softener differently to different parts of the world. Unilever is __________ firm.


A) an ethnocentric
B) a multinational
C) a transnational
D) a global
E) an international

F) B) and C)
G) A) and E)

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To eliminate the need to continually monitor currency exchange rates, 16 of the countries in the European Union (EU) have adopted a common currency, which is called the


A) pound.
B) franc.
C) euro.
D) mark.
E) dollar.

F) C) and E)
G) B) and C)

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Which form of entry into a global market makes a firm the most vulnerable to harm regarding its brand name or reputation?


A) direct exporting
B) indirect exporting
C) licensing
D) direct investment
E) joint venture

F) B) and E)
G) B) and D)

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Why is it wise for global marketers to use back translation? Provide an example to support your answer.

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Back translation refers to a translated ...

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The __________ imposed on imported bananas by European Union countries cost consumers $2 billion a year in higher prices.


A) boycotts
B) quotas
C) sanctions
D) subsidies
E) tariffs

F) A) and B)
G) D) and E)

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Direct exporting refers to


A) offering the right to a trademark, patent, trade secret, or similarly valued items of intellectual property in return for a royalty or fee.
B) contracting with a foreign firm to manufacture products according to certain specifications.
C) when a foreign country and a local firm invest together to create a local business.
D) using additional parties when a firm sells its domestically produced goods in another country.
E) when a firm sells its domestically produced goods in a foreign country without intermediaries.

F) All of the above
G) B) and C)

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Consumer groups living in many countries or regions of the world that have similar needs or seek similar features and benefits from products or services are referred to as


A) transnational consumers.
B) meganational consumers.
C) international consumers.
D) multinational consumers.
E) global consumers.

F) A) and B)
G) C) and E)

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Explain the difference between dumping and parallel importing.

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Dumping refers to a firm selling a produ...

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A(n) __________ firm engages in trade and marketing in different countries as an extension of the marketing strategy in its home country.


A) multidomestic
B) meganational
C) international
D) multinational
E) transnational

F) B) and D)
G) C) and E)

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Personally or socially preferable modes of conduct or states of existence that tend to persist over time are referred to as


A) customs.
B) ethics.
C) values.
D) culture.
E) beliefs.

F) D) and E)
G) None of the above

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Since global marketing is affected by economic considerations, a scan of the global marketplace should include which of the following factors?


A) recognition of a country's currency exchange rates
B) an analysis of cultural diversity within the country under consideration
C) regulatory constraints regarding contracts, mergers, and partnerships
D) an assessment of language differences including dialect variation
E) political and ideological differences between the countries involved

F) A) and C)
G) A) and E)

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In terms of the global marketplace, there are three primary types of companies: international firms, __________ firms, and transnational firms.


A) large-scale
B) conglomerate
C) intercontinental
D) cosmopolitan
E) multinational

F) B) and E)
G) A) and D)

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Yum! Brands, the parent company of KFC, has pursued an aggressive growth strategy in China. There are now more than 3,700 restaurants in 650 Chinese cities, and KFC has a 40 percent market share of the entire fast-food industry there. Yum! Brands China owns and directly manages about 90 percent of its Chinese stores, so it appears that the company prefers __________ in this market.


A) licensing
B) local assembly
C) a joint venture
D) direct investment
E) local manufacturing

F) A) and B)
G) C) and E)

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Which of the following statements about the World Trade Organization (WTO) is most accurate?


A) The World Trade Organization was formed in 2008 to response to the global recession.
B) There are 160 WTO member countries, including the United States, which account for more than 90 percent of world trade.
C) The WTO sets rules governing trade between member and nonmember countries of the world.
D) The WTO uses panels of trade experts who can issue nonbinding recommendations.
E) The WTO was formed by the United Nations.

F) B) and D)
G) B) and E)

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The prominent global market entry strategy among small- and medium-sized companies is


A) direct exporting.
B) direct franchising.
C) licensing.
D) joint venture.
E) direct investment.

F) A) and E)
G) B) and D)

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What is meant by the term economic infrastructure and how can this affect a firm's plans to enter a global market?

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Economic infrastructure is a country's c...

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Five trends in the past decade have significantly influenced the landscape of global marketing. One of them is


A) an increase in economic protectionism and a decline free trade.
B) a more aggressive attitude toward initiating international tariffs and quota systems.
C) a decrease in most countries' GDP and a renewal of nationalism.
D) the emergence of networked global marketspace.
E) an increase in most countries' GDP coupled with an increased degree of consumer ethnocentrism.

F) A) and B)
G) None of the above

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