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Triple-bottom line refers to


A) the recognition of the need for organizations to improve the state of people, the planet, and profit simultaneously if they are to achieve sustainable, long-term growth.
B) the obligations an organization has to those who can affect achievement of its sales, profit, and market share objectives simultaneously.
C) the recognition of the need for organizations to be responsible simultaneously to shareholders, employees, and customers.
D) the obligations an organization has to practice profit, stakeholder, and societal responsibility simultaneously.
E) three different financial statements prepared in three different formats: one for governmental regulators, one for shareholders, and one for internal use.

F) D) and E)
G) B) and C)

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The owners of Ben & Jerry's Homemade Inc.adhere to the belief that the company should not harm the environment in any way but actually improve it.This is an example of


A) moral capitalism.
B) utilitarianism.
C) existentialism.
D) moral idealism.
E) socialism.

F) A) and E)
G) C) and D)

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Describe the three major concepts of social responsibility.

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The three concepts of social responsibil...

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A personal moral philosophy that focuses on "the greatest good for the greatest number" by assessing the costs and benefits of the consequences of ethical behavior is referred to as


A) utilitarianism.
B) hedonism.
C) existentialism.
D) moral idealism.
E) socialism.

F) C) and E)
G) B) and E)

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Wal-Mart has set ambitious goals to cut energy use by buying more local products,reducing packaging,and switching to renewable power in response to customers'


A) changing values.
B) changing population composition.
C) changing demographics.
D) changing regulatory forces.
E) changing ethnic composition.

F) A) and B)
G) C) and E)

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Many large consulting firms are beginning to sponsor "women-only" networking events.The purpose of these events is to offer an opportunity for women in management to network with other businesswomen,either as clients,mentors,or protΓ©gΓ©s.This is an example of which environmental force?


A) social
B) economic
C) technological
D) competitive
E) regulatory

F) A) and B)
G) A) and C)

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During a recessionary period,which of the following economic behavior would be expected?


A) Consumer would switch from premium brands to lower-priced ones.
B) Consumer use of credit would increase.
C) Taxes would increase nationally.
D) Property values would jump dramatically.
E) Consumers would use the majority of their discretionary income on groceries.

F) C) and D)
G) A) and C)

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Green marketing refers to


A) the purchasing of products from producers whose farming practices are Fair Trade certified.
B) the marketing efforts taken by new and smaller companies that lack both the experience and resources of their major competitors.
C) the marketing efforts to produce, promote, and reclaim environmentally sensitive products.
D) the marketing of products that have in no way been altered or reprocessed by artificial means.
E) the marketing of those products made exclusively from recycled materials.

F) All of the above
G) C) and E)

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The change in the growth of the world's population is called the


A) population contraction.
B) population inversion.
C) population migration.
D) population explosion.
E) population eruption.

F) None of the above
G) C) and E)

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The maker of Wrigley chewing gum funded a $10 million ad campaign aimed at getting African Americans to use doctors for regular health care maintenance instead of only when they are sick.This is an example of


A) profit responsibility.
B) cause marketing.
C) stakeholder responsibility.
D) societal responsibility.
E) mass marketing.

F) A) and B)
G) All of the above

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Societal responsibility refers to


A) the obligation that organizations have to the preservation of the ecological environment and the general public.
B) the obligation of a firm to price its products or services at a level whereby the consumer is treated fairly and the firm is still able to make a profit.
C) the view that an organization has an obligation to those who can affect the achievement of its objectives.
D) the duty of a firm to maximize profits for its owners or stockholders.
E) the idea that organizations are part of a larger society and are accountable to that society for their actions.

F) B) and C)
G) A) and B)

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It had been the Campbell Soup Co.'s practice to insert clear glass marbles into the bottom of soup containers used in print advertisements to bring some of the soup's ingredients (e.g.,noodles or chicken) to the surface,thus misrepresenting the amount of solid ingredients in the soup.Which agency would monitor such a practice?


A) Food and Drug Administration
B) U.S. Department of Justice
C) Federal Trade Commission
D) Better Business Bureau
E) American Marketing Association

F) B) and E)
G) A) and E)

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Recently,ink has been developed that will conduct electricity.The application for this ink is to print circuitry that can be read electronically.This may help to drive down the cost of radio frequency (RFID) tags that are currently used in industry.This is an example of how __________ forces are applied to industry.


A) ecological
B) regulatory
C) technological
D) competitive
E) marketing mix

F) B) and C)
G) A) and D)

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The generation of children born between 1977 and 1994 is sometimes referred to as


A) echo busters.
B) baby busters.
C) the lost generation.
D) the baby boomerang.
E) millennials.

F) B) and E)
G) B) and D)

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A recent survey found that 79 percent of Internet and e-commerce companies take absolutely no social responsibility.Even more worrying is the finding that 75 percent of these Internet companies justify this omission on the grounds that they don't have any environmental or social impacts,while 55 percent said they didn't have time to think about these issues,and 50 percent said they didn't have the expertise to address them.Would these Internet-based companies benefit from acting more socially responsible? Explain your answer.

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Social responsibility encompasses profit...

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The form of competition where just a few companies control the majority of industry sales is referred to as


A) pure competition.
B) cross-market competition.
C) an oligopoly.
D) monopolistic competition.
E) a monopoly.

F) A) and B)
G) B) and D)

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Many fast-food restaurants,including Burger King,McDonald's,and Wendy's,no longer use polystyrene containers (which do not degrade as quickly as paper in a landfill) for packaging their products.Rather,these firms wrap their burgers in recycled paper wrappers,containers,and bags,usually clearly marked as such.These fast-food restaurants are practicing


A) triple-top line marketing.
B) green marketing.
C) consumerism.
D) an ecological code of ethics.
E) cause marketing.

F) B) and D)
G) A) and C)

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Define the moral philosophy of utilitarianism and explain its relationship to capitalism.

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Utilitarianism is a personal moral philo...

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Which one of the following statements most accurately distinguishes between laws and ethics?


A) Laws reflect the beliefs of the majority of society while ethics reflect the beliefs of the minority of society.
B) Ethics deal with religious and moral beliefs while laws deal with social, economic, and environmental behaviors.
C) Ethics deal with internal (personal) issues while laws deal with external (social) issues.
D) There is no significant difference between laws and ethics; these terms can be used interchangeably.
E) Ethics deal with personal moral principles and values whereas laws are society's values and standards that are enforceable in the courts.

F) B) and D)
G) None of the above

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The Consumer Bill of Rights refers to a statement that


A) codified the ethics of exchange between manufacturers, distributors, and suppliers, including the right to be paid.
B) codified the ethics of exchange between manufacturers, distributors, and suppliers, including the rights to safe working conditions, fair pay, and collaborative decision making.
C) codified the ethics of exchange between buyers and sellers, including the rights to safety, to be informed, to choose, and to be heard.
D) guaranteed consumers the right to be compensated through replacement, repair, or reimbursement for products that fail to perform as promised by the manufacturer.
E) guaranteed consumers the rights that are enumerated in the First Amendment to the U.S. Constitution.

F) D) and E)
G) A) and E)

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