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A group of managers meets face-to-face and generates and debates a wide variety of Alternatives from which to make a decision.This is called:


A) Delphi technique
B) Dialectical inquiry
C) Brainstorming
D) Nominal group technique
E) Programmed decision making

F) All of the above
G) A) and D)

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Define a learning organization and discuss the relationship with creativity.

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A learning organization is one in which ...

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Entrepreneurship is noticing an opportunity to satisfy a customer need and then deciding how to find and use resources to make a product that satisfies that need.

A) True
B) False

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Generating creative alternatives to solve problems and take advantage of opportunities requires that managers explore their existing mind-sets.

A) True
B) False

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Decision making in response to opportunities occurs when events inside or outside the organization adversely affect organizational performance and managers search for ways to increase performance.

A) True
B) False

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Based on guidelines established by the accounting manager,Jaime,the accounts payable clerk,makes payments to vendors in order to maximize discounts.What type of decision does this represent?


A) Programmed
B) Nonprogrammed
C) Intuition
D) Groupthink
E) Bounded rationality

F) C) and E)
G) C) and D)

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When managers cannot assign probabilities of future occurrence to possible alternatives to a decision,this is known as:


A) Certainty
B) Risk
C) Bounded rationality
D) Uncertainty
E) Satisficing

F) A) and E)
G) All of the above

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Define entrepreneurship and explain three ways that organizations can promote organizational entrepreneurship.

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An intrapreneur is a manager,scientist,o...

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A member of a group challenges the decision toward which the group is leaning so that the group considers carefully all of the unacceptable possible outcomes of the alternative that the group is considering.This is known as:


A) Dialectical inquiry
B) Devil's advocacy
C) Groupthink
D) Skunkworks
E) Nonprogrammed decision

F) B) and E)
G) A) and E)

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The ability of a decision maker to discover novel ideas that lead to feasible alternatives in decision-making is known as creativity.

A) True
B) False

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Dan,president of Bank Missouri,is attempting to determine whether the bank has both the capability and the resources to develop a branch facility in a new location.Dan is focusing on which criterion for decision-making?


A) Practicality
B) Ethicalness
C) Legality
D) Economic feasibility
E) Break-even point

F) C) and D)
G) A) and B)

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Discuss March and Simon's administrative model of decision making and thoroughly explain the three concepts on which the model is based.

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March and Simon developed the administra...

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According to the administrative model,in the real world,managers must rely on their ______ to make what seems to them to be the best decision in the face of uncertainty and ambiguity.


A) Intuition
B) Education
C) Unbounded rationality
D) Employees
E) Superiors

F) B) and D)
G) C) and D)

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Which of the following would NOT be used to describe a nonprogammed decision?


A) Unusual
B) Novel
C) Nonroutine
D) Routine
E) Intuitive

F) A) and B)
G) A) and E)

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Discuss the perils of groupthink.

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Groupthink is a pattern of faulty and bi...

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The explosion of the space shuttle Challenger is an example of poor managerial decision-making where managers neglected the criterion of:


A) Ethicalness
B) Practicality
C) Legality
D) Economic feasibility
E) Common sense

F) All of the above
G) B) and C)

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The administrative model suggests that human decision-making capabilities are limited in their ability to interpret,process,and act on information.

A) True
B) False

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Based on the work of March & Simon's Administrative Model,the first step in the managerial decision-making process is to:


A) Choose among alternatives.
B) Assess alternatives.
C) Implement the chosen alternative.
D) Recognize the need for a decision.
E) Generate alternatives.

F) A) and C)
G) B) and C)

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Managers make decisions when they are involved in which managerial function?


A) Planning and controlling only
B) Planning only
C) Planning,organizing,controlling but not leading
D) Organizing and leading only
E) Planning,organizing,leading,and controlling

F) B) and C)
G) A) and D)

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Managers make decisions whenever they are engaged in planning,organizing,leading,or controlling.

A) True
B) False

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