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Exam 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

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Question 1

True/False

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Companies can reduce unethical behavior by offering a case-based approach to ethics training that presents employees with ethical dilemmas and clarifies expectations.

A) True
B) False

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Question 2

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Ethics are

A) influences arising from changes in the characteristics of a population.
B) an organization's written code of social responsibility.
C) standards of right and wrong that influence behavior.
D) a set of behaviors accepted as "right" or "good."
E) rules to be enforced in an organization.

F) A) and E)
G) B) and E)

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Question 3

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Paul,who is normally an ethical person,has an opportunity to acquire what he feels is "easy" money in his job,and he believes it is safe to steal the money because nobody would know if he does take it.Paul rationalizes that it is fine to steal the money because he needs it more than the person whom the money belongs to.The psychological mechanism that causes Paul to want to steal the money is poor self-esteem.

Warm Hearts is a nonprofit organization that brings warm meals to older adults and runs errands for its clients;the board of Warm Hearts is called the

Despite recent pressure from stockholders to increase profits,World Extraction Corp. ,a global petroleum organization,has maintained a practice of consistently acting ethically by being a good global corporate citizen,taking host-country and global standards into consideration when making decisions,and obeying the laws of host countries as well as international law.World Extraction Corp.provides an example of a company acting in a socially responsible way.

The employees of a production facility that produce parts for boats are meeting to discuss ways to control rising costs,which are affecting their bonus (incentive pay).The employees are internal stakeholders of the factory.

ABC Brothers' cleaning products and equipment are sold to consumers and commercial cleaning companies in Best Supply's janitorial supply and equipment store.ABC relies heavily on Best Supply to help sell its goods and services to customers.Best Supply is a(n) ____ for ABC Brothers' products.

When a food distributor considers changing the products it markets in the southern states because of an increasing percentage of customers from Central and South America,it is examining the ____ forces at work in the southern United States.

Paul,the vice president of marketing in an international sales organization,is considering opening an office in a new country.He is looking at the current economic,political,legal,and technological global forces in that country that can affect the success of his company's expansion into the new area.These forces that Paul is studying are international forces.

What mechanism is used to provide a systematic assessment of an organization's performance in implementing socially responsible programs,often based on predefined goals?

The task environment of Top-Notch Sewing consists of just two groups,customers and stockholders,who give the employees and management of Top-Notch the daily tasks that the company's employees will handle.

Tom and his managers are discussing the unemployment,inflation,and interest-rate trends that might affect their chain of coffee shops over the next 12 months and the projected growth in the areas where the stores are located.The managers are studying the ______ forces in their organization's general environment.

Business scholar Archie Carroll suggested that ________ is the first and primary responsibility of an organization in the global economy.

Alonzo,the president of his high school's senior class and honor society,has been very busy and did not study for an important history test.Although Alonzo is very confident,he realizes that he probably will not do well on the test.He has talked himself into cheating because he believes that cheating will help him maintain his strong GPA,which he will need to be accepted by a good college.He tells his friend,"I don't usually cheat,but I really have to do it." Which of the following might explain Alonzo's behavior?

Contrast the viewpoints for and against social responsibility.Which leading economist argued against social responsibility?

Local communities are stakeholders of organizations because communities

Since the 1950s,the percentage of the U.S.labor force represented by unions has

Joe,the owner of ABC Electronics,just discovered that his trusted friend Paul,his accountant for over 30 years,has been mishandling the company books and stealing from the company bank account.Joe must decide whether to ignore his friend's actions and avoid bad publicity for ABC Electronics,or to have Paul arrested for embezzlement.Joe is facing

When the Kiddie Village Daycare Center looks at the recent increase in the number of working mothers in its neighborhood to determine how many employees to hire,its managers are studying demographic forces.

Summarize the Sarbanes-Oxley Act of 2002 and describe the mandates it placed on organizations.