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Exam 5: Stress

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Question 51

Multiple Choice

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Stressful demands that are perceived as opportunities for learning, growth, and achievement are called:

A) challenge stressors.
B) daily hassles.
C) role conflicts.
D) hindrance stressors.
E) work-family conflicts.

F) A) and C)
G) A) and D)

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Question 52

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Problem-focused coping refers to behaviors and cognitions intended to manage the stressful situation itself.

A) True
B) False

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Question 53

Multiple Choice

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Seeking support and venting anger are examples of which of the following coping strategies?

People are likely to feel more control over a stressor when they appraise it as a hindrance rather than a challenge.

FinSmart, a finance firm plans to hire an industrial counselor to help employees cope with stress.The firm also holds relaxation trainings, and plans to build a recreation room where employees can relax.The finance manager of the firm feels that these are unnecessary costs.How would you counter his argument? Select an organization, and identify the stress management approach it uses.

Explain the difference between hindrance stressors and challenge stressors.What are the four types of stressors? Provide an example of a stressor for each type.

Role overload reflects the relatively minor day-to-day demands that get in the way of accomplishing the things that we really want to accomplish.

Some highly motivated individuals come to work even though they are suffering from the physiological, psychological, or behavioral strain caused by stress.This phenomenon, known as _____.can result in reductions in productivity even greater than those resulting from employees who are avoid work due to the effects of stress.

The particular demands that cause people to experience stress are called:

In contrast to cognitive coping, behavioral coping refers to the thoughts that are involved in trying to deal with a stressful situation.

Tina is a highly ambitious graphic designer.She has a constant sense of urgency, and tends to be impatient with persons who do not live upto her sense of perfection.Her general activity level is very high, and she sets high standards for herself work-wise.She puts in much more effort into her work than other people do.What type of behavior pattern does she have? How would this influence her work? Are there any risks associated with her behavior pattern?

Do people cope with stressors differently? Explain the four broad categories of coping.

Kathleen thought her college studies had prepared her completely for her new job as a restaurant manager. She is completely surprised by the amount of responsibility that has immediately been given to her and the number of skills she is expected to already have. Combined with the amount of pressure she is under to get all the staffing and ordering forms filled out and filed, she is feeling quite stressed. Kathleen's is experiencing work related challenge stress.

Stressful demands that are perceived as hindering progress toward personal accomplishments or goal attainment are called:

Kristen attempts to address time pressure by working harder, and seeking assistance to devise a strategy for accomplishing the work more efficiently.In the example, Kristen uses:

Which of the following statements is true regarding social support?

In general, relaxation techniques to reduce strain attempt to help people appraise and cope with stressors in a more rational manner.

Stressors can cause gastrointestinal system problems.

Define the terms stress, stressor, and strains.

Which of these is NOT a work hindrance stressor?