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Which of the following statements about collecting market research data in foreign countries is true?


A) Cultural differences affect how people respond to survey questions.
B) Telephones facilitate data collection in countries with poor school systems.
C) The same amount of secondary data is available for every country.
D) All countries can be described as computer literate.
E) All of the above

F) None of the above
G) B) and E)

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The first step in the marketing research process is to establish a budget.

A) True
B) False

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The ________ would provide managers and buyers at K-Mart's headquarters with up-to-the-minute sales information obtained from store cash registers around the country so they can detect problems with products,promotions,and even the firm's distribution system.


A) intranet
B) sampling
C) causal research
D) telemarketing
E) secondary data

F) All of the above
G) D) and E)

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Researchers carefully design experiments to test prescribed relationships among variables in a controlled environment.

A) True
B) False

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Representativeness is a problem when researchers are not certain consumers surveyed understood the questions.

A) True
B) False

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Explain the difference between quantitative and qualitative research.

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With qualitative research,the results of...

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A convenience sample is a non-probability sample composed of individuals who just happen to be available when and where the data are being collected.

A) True
B) False

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Data mining can be used to identify customers who are not profitable and who should be abandoned.

A) True
B) False

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There is no financial difference for a company if it keeps existing customers or seeks to attract new customers.

A) True
B) False

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Compare and contrast syndicated research reports and custom research reports.

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Syndicated research reports contain info...

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A casual research design tracks the responses of the same sample of respondents over time.

A) True
B) False

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Ideally,marketing research is an ongoing process.

A) True
B) False

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Which of the following is not one of the ways marketers typically use data mining?


A) Customer retention
B) Customer abandonment
C) Customer accrual
D) Customer acquisition
E) Market basket analysis

F) All of the above
G) A) and B)

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One researcher is interested in family shopping patterns and sets up a table in a local supermarket and asks consumers who walk by if they would fill in a questionnaire.


A) stratified; convenience
B) convenience; stratified
C) stratified; quota
D) stratified; non-probability
E) systematic; simple random

F) B) and E)
G) A) and E)

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A marketer needs to rely only on marketing intelligence for data.Discuss.

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A marketing intelligence system is a met...

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Exploratory research is typically large scale and more expensive than other research techniques.

A) True
B) False

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A researcher standing at the food court in a shopping centre watching consumers as they make their choices is using ________.


A) covert observation
B) obtrusive observation
C) overt observation
D) personal observation
E) mechanical observation

F) A) and B)
G) None of the above

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A company sends researchers into homes with handheld video cameras to see how people use their entertainment products and if they experience any problems.What method of research is this company using? Explain your answer.

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The company is using...

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Researchers using a quota sample include the same proportion of individuals with certain characteristics as found in the overall population.

A) True
B) False

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Researchers can only use the internet for online tracking using cookies.

A) True
B) False

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