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An attitude is:


A) the same as an "intention to buy."
B) a person's point of view about something.
C) easy to change.
D) the same as a belief.
E) All of these alternatives are correct.

F) C) and E)
G) D) and E)

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In 2008, over 40 percent of U.S. families received more than $113,205 income.

A) True
B) False

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The economic-buyer theory assumes that consumers know all the facts and logically compare choices.

A) True
B) False

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Beliefs are not as action-oriented as attitudes.

A) True
B) False

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Limited problem-solving probably would NOT be required in the purchase of:


A) running shoes.
B) an encyclopedia.
C) new suit.
D) coffee maker.
E) fast-food restaurant meal.

F) A) and D)
G) D) and E)

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Which of the following is NOT a major step in the learning process?


A) Dissonance
B) Drive
C) Response
D) Cues
E) Reinforcement

F) A) and D)
G) C) and D)

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In 2008, 40 percent of U.S. families received less than $49,325 income.

A) True
B) False

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As the owner of a Bluetooth specialties store, Alicia Fountainbleau has an income of $72,000. She pays $30,000 per year in taxes and another $22,000 per year in grocery bills, house mortgage, and car payment. Last year she spent an additional $4,000 on a two-week vacation at a Club Med in Rio de Janeiro. What was Alicia's discretionary income last year?


A) $20,000.
B) $4,000.
C) $42,000.
D) $26,000.
E) $50,000.

F) A) and E)
G) B) and E)

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Current consumer research suggests that the family's purchasing agent is now:


A) the husband.
B) the children.
C) the wife.
D) it varies, depending on the product and the family.

E) A) and B)
F) C) and D)

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Extensive problem solving probably would NOT be required by young newly-marrieds in the purchase of:


A) a stereo system.
B) soft drinks.
C) a home.
D) a DVD player.
E) a car.

F) A) and B)
G) A) and C)

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Which of the following are examples of "personal needs"?


A) Needs for food, liquid, and rest.
B) Needs for accomplishment, fun, and freedom.
C) Needs for solutions, protection, and physical well-being.
D) Needs for love and friendship.
E) Needs for status and connecting with others.

F) B) and C)
G) B) and D)

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Which of the following statements concerning social class is FALSE?


A) Income by itself is usually a good measure of social class.
B) In most countries, social class is closely related to a person's occupation.
C) In most countries, there is a general relationship between income level and social class.
D) Almost every society has some social class structure.
E) The U.S. class system is far less rigid than those in most countries.

F) A) and E)
G) A) and C)

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An expectation is an outcome or event that a person anticipates or looks forward to.

A) True
B) False

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Compared to U.S. averages, the median age of Hispanic Americans is:


A) slightly higher.
B) much higher.
C) much lower.
D) about the same.

E) A) and D)
F) B) and D)

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When planning strategies for international markets, a good manager will keep in mind that:


A) Relying on intuition may be misleading.
B) Understanding local cultural differences is of no real value.
C) Consumers in a foreign culture all tend to be the same.
D) International markets are very similar to local markets.
E) None of these is correct.

F) None of the above
G) A) and B)

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What is left of income after paying for taxes and paying for necessities?


A) Net income.
B) Real income.
C) Deductible income.
D) Gross income.
E) Discretionary income.

F) A) and C)
G) B) and E)

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Americans' preoccupation with deodorants is an example of a culturally learned need.

A) True
B) False

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Regarding consumer motivation, the text states that:


A) wants are the basic forces which motivate people to do something.
B) all needs and wants are caused by drives.
C) wants are learned needs.
D) the terms "needs" and "wants" mean the same thing.
E) None of these alternatives is correct.

F) B) and E)
G) D) and E)

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L'Oreal advertises its hair color with the popular tagline, "So it costs a bit more. But I'm worth it!" Here, L'Oreal's marketing effort focuses on satisfying what level in the hierarchy of needs?


A) Social needs
B) Safety needs
C) Physiological needs
D) Personal needs

E) B) and D)
F) B) and C)

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______ needs are concerned with things that involve a person's interaction with others.


A) Physiological
B) Safety
C) Biological
D) Personal
E) Social

F) A) and D)
G) A) and B)

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