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Describe what is meant by becoming world-class.

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Managers today want, or should want, the...

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In assessing market receptiveness, executives should typically determine whether the new technology


A) is capable of drawing political support.
B) has an immediate and valuable application in the short run.
C) can alter the rules of competition in the industry.
D) can be patented.
E) will violate the company's vision.

F) B) and E)
G) A) and E)

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Which of the following is a function of a technical innovator?


A) supports an innovation by sponsoring financial and managerial resources
B) promotes a new technology throughout the organization
C) develops a new technology
D) secures acceptance for a new idea within the organization
E) imparts training for specific interpersonal skills

F) C) and E)
G) A) and B)

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Benchmarking and scanning are sufficient to stay ahead of the innovation curve.

A) True
B) False

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Continuous learning is a repeating cycle of all the following steps except


A) exploration.
B) discovery.
C) action.
D) initiation.
E) recognition.

F) B) and D)
G) C) and D)

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When deciding on technology, the simplest, easiest, and most effective way to acquire it is to


A) develop it internally.
B) purchase it.
C) license it from others.
D) form a joint venture.
E) acquire the owner of the technology.

F) A) and D)
G) D) and E)

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A _____ can occur when performance is good but someone realizes that it could be better.


A) force-field analysis
B) moving
C) performance gap
D) freezing
E) melding

F) A) and B)
G) A) and E)

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Technology trading is becoming increasingly common because of the high cost of developing advanced technologies independently.

A) True
B) False

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Which of the following is the first consideration in developing a strategy around technological innovation?


A) organizational suitability
B) market potential
C) social feasibility
D) ethnographical viability
E) political support

F) A) and E)
G) C) and D)

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Based on the scenario, the second assignment is an example of


A) benchmarking.
B) reverse mentoring.
C) SWOT analysis.
D) technology audit.
E) gap analysis.

F) C) and D)
G) A) and B)

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_____ adopt an early-follower strategy to grab a dominant position more from their strengths in marketing and manufacturing than from technological innovation.


A) Entrepreneurial firms
B) First mover firms
C) Prospector firms
D) Analyzer firms
E) Defender firms

F) B) and C)
G) B) and E)

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_____ is best described as a systemwide application of behavioral science knowledge to develop, improve, and reinforce the strategies, structures, and processes that lead to organization effectiveness.


A) Organization development
B) Management myopia
C) Development project
D) Groupthink
E) Micromanagement

F) A) and D)
G) A) and E)

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Explain the three key roles that people may play within an organization to acquire or develop technology.

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In organizations, managers and...

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An independent research laboratory entered into an agreement with a multinational agricultural company to develop a new variety of hybrid seeds for cold climates. In return, the agricultural company would fund the research. This method of acquiring new technology is known as


A) state funding.
B) internal development.
C) technology trading.
D) licensing.
E) contracted development.

F) A) and B)
G) C) and D)

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Total organization change involves introducing and sustaining multiple policies, practices, and procedures across multiple units and levels.

A) True
B) False

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_____ is best described as the advantage that comes from offering a unique good or service for which customers are willing to pay a premium price.


A) Equilibrium
B) Standardization
C) Differentiation
D) Liquidity
E) Capitalization

F) A) and D)
G) None of the above

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The _____ refers to the belief that only one goal can be attained at a time.


A) "tyranny of the or"
B) "genius of the and"
C) "purpose of the because"
D) "desire of the want"
E) "reason for the why"

F) C) and D)
G) A) and E)

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_____ typically have technology champions who articulate competitively aggressive, first-mover technological strategies.


A) Prospector firms
B) Follower firms
C) Defender firms
D) Reactor firms
E) Analyzer firms

F) D) and E)
G) A) and B)

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Which of the following statements is true regarding refreezing, the third step in the general model for managing resistance to change?


A) It is appropriate when it permanently installs behaviors that maintain essential core values.
B) It is the stage in which the management realizes that the past ways of doing things are obsolete.
C) It is considered highly effective if it creates new behaviors that are as rigid as the old ones.
D) It needs to promote behaviors that limit experimentation.
E) It occurs before the moving stage.

F) A) and D)
G) A) and B)

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_____ is best described as anticipating and preparing for an uncertain future.


A) Reverse brainstorming
B) Reverse mentoring
C) Proactive change
D) Disruptive innovation
E) Reactive change

F) C) and D)
G) All of the above

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