Question 1

Which of the following statements is true of quality?

Accepted Answer

A)   It can be measured in terms of product performance, customer service, and reliability.
B)   It cannot be improved continuously.
C)   It refers to keeping costs low enough so the company can realize profits and price its products at levels that are attractive to consumers.
D)   It refers to goodwill stemming from one's social relationships.
E)   It is described as rapid execution, response, and delivery of results.F) All of the above
G) B) and C)

Question 2

As a manager at Carrel Corp., Derek spends much of his time coaching young managers and making sure that any required information reaches all the branches for them to be successful. Derek would best be described as an)

Accepted Answer

A)   frontline manager.
B)   tactical manager.
C)   operational manager.
D)   top-level manager.
E)   institutional controller.F) A) and B)
G) C) and E)

Question 3

Which of the following statements exemplifies the importance of managerial skills?

Accepted Answer

A)   Obtaining high performance from people in the organization is easy because of the authority managers will continue to have over knowledge workers.
B)   Technical skills are most important after becoming a top-level manager.
C)   The importance of managerial skills is consistent across all managerial levels.
D)   Conceptual and decision skills become less important than technical skills as a manager rises higher in the company.
E)   Interpersonal skills are important throughout a manager's career, at every level of management.F) A) and D)
G) D) and E)

Question 4

Cost competitiveness means pricing a firm's products

Accepted Answer

A)   lower than all competitors' products.
B)   higher than all competitors' products.
C)   equal to all competitors' products.
D)   low enough to profit.
E)   high enough to make the investors happy.F) C) and D)
G) All of the above

Question 5

The need for interpersonal and communication skills

Accepted Answer

A)   fades as a manager moves from the lower levels of an organization into the upper management arena.
B)   fades as a manager moves from the upper management arena to the lower levels of an organization.
C)   is important at every level of management.
D)   fades at the bottom.
E)   is important at the bottom only.F) A) and D)
G) A) and C)

Question 6

Which of the following statements about the sources of competitive advantage is true?

Accepted Answer

A)   The best managers and companies deliver all five competitive advantages.
B)   Managing the sources of competitive advantage is a zero-sum game where one source improves at the expense of the other.
C)   It is possible to compete without cutting costs and offering attractive prices.
D)   Outsourcing certain functions is likely to decrease innovation.
E)   The faster the product is provided the more innovation suffers.F) A) and E)
G) A) and D)

Question 7

List and describe several ways that collaboration boosts performance of organizations.

Accepted Answer

One of the most important processes of k...

Question 8

Which of the following is a component of emotional intelligence?

Accepted Answer

A)   an individual making good decisions
B)   an individual dealing with power plays made by others
C)   an individual understanding the shortcomings of those people he or she works with
D)   an individual advising others how to stay happy at work
E)   an individual helping others understand that he or she is correctF) C) and E)
G) C) and D)

Question 9

_____ is assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals.

Accepted Answer

A)   Controlling
B)   Planning
C)   Organizing
D)   Leading
E)   QuantifyingF) All of the above
G) B) and E)

Question 10

_____ is the introduction of new goods and services.

Accepted Answer

A)   Collaboration
B)   Standardization
C)   Innovation
D)   Adaptation
E)   SaturationF) C) and E)
G) C) and D)

Question 11

An)  _____ skill is the ability to perform a specialized task that involves a certain method or process.

Accepted Answer

A)   conceptual
B)   professional
C)   interpersonal
D)   communication
E)   technicalF) A) and B)
G) A) and E)

Question 12

Managers will utilize _____ skills with increasing frequency as they rise within an organization.

Accepted Answer

A)   conceptual and decision
B)   informational
C)   technical
D)   professional
E)   negotiationF) A) and C)
G) B) and D)

Question 13

Archer Inc. recently embarked on an effort to increase coordination and cooperation within the company. During the process, the managers of the organization reviewed and specified job responsibilities, grouped jobs into work units, and reallocated resources within the company. The managers were exercising the management function of

Accepted Answer

A)   planning.
B)   organizing.
C)   leading.
D)   controlling.
E)   budgeting.F) C) and D)
G) B) and D)

Question 14

In smaller entrepreneurial firms and even in more adaptive larger firms, managers

Accepted Answer

A)   are no longer utilized.
B)   rely more heavily on technical skills.
C)   focus primarily on hierarchy.
D)   have strategic, tactical, and operational responsibilities.
E)   focus on internal operations only.F) B) and E)
G) D) and E)

Question 15

As the success of modern business so often depends on the knowledge used for innovation and the delivery of services, organizations need to manage that

Accepted Answer

A)   knowledge.
B)   success.
C)   resource.
D)   innovation.
E)   communication.F) C) and D)
G) B) and E)

Question 16

"My days are filled with monitoring to see if we are meeting our goals, wondering if things are going as we planned, and making adjustments where needed."

Accepted Answer

A)   planning
B)   organizing
C)   leading
D)   controlling
E)   decision makingF) B) and C)
G) B) and E)

Question 17

Which of the following explains the management function of leading?

Accepted Answer

A)   mobilizing people to engage fully in their work
B)   inspiring people to contribute their ideas
C)   mobilizing and inspiring people to engage fully in their work and contributing their ideas
D)   motivating workers to come to work and execute top management's plans
E)   analyzing day-to-day situations and involving workers in all decisions.F) A) and B)
G) D) and E)

Question 18

Melissa and Joanna want to maintain a strong competitive advantage in the organic clothing industry. They have had meetings with you and have decided to maintain their current direction of continuing to produce new items targeted at new markets, such as children's clothing, in addition to the women's clothing items that were originally designed and produced by the company. Given the information in this scenario, which of the fundamental success drivers are they most likely using?

Accepted Answer

A)   planning
B)   innovation
C)   quality
D)   organizing
E)   cost competitivenessF) None of the above
G) A) and E)

Question 19

Titles such as foreman, sales manager, shift manager, or supervisor typically belong to managers at what level?

Accepted Answer

A)   strategic
B)   middle
C)   top
D)   operational
E)   tacticalF) B) and D)
G) C) and D)

Question 20

_________ are key management functions.

Accepted Answer

A)   Planning, organizing, leading, and controlling
B)   Marketing, finance, accounting, and production
C)   Planning, operations, labor, and contracting
D)   Hiring, training, appraising, and firing
E)   Marketing, management, finance, and accountingF) A) and D)
G) B) and E)

Exam 1: Managing Effectively in a Global World

_________ are key management functions.

Correct Answer
verified

Which of the following statements exemplifies the importance of managerial skills?

Correct Answer
verified

Which of the following statements about the sources of competitive advantage is true?

Correct Answer
verified

In smaller entrepreneurial firms and even in more adaptive larger firms, managers

Correct Answer
verified

The need for interpersonal and communication skills

Correct Answer
verified

Correct Answer
verified

_____ is assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals.

Correct Answer
verified

As the success of modern business so often depends on the knowledge used for innovation and the delivery of services, organizations need to manage that

Correct Answer
verified

As a manager at Carrel Corp., Derek spends much of his time coaching young managers and making sure that any required information reaches all the branches for them to be successful. Derek would best be described as an)

Correct Answer
verified

Correct Answer
verified

Which of the following explains the management function of leading?

Correct Answer
verified

List and describe several ways that collaboration boosts performance of organizations.

Correct Answer
verified
One of the most important processes of k...
View Answer

Which of the following statements is true of quality?

Correct Answer
verified

Which of the following is a component of emotional intelligence?

Correct Answer
verified

_____ is the introduction of new goods and services.

Correct Answer
verified

Cost competitiveness means pricing a firm's products

Correct Answer
verified

Titles such as foreman, sales manager, shift manager, or supervisor typically belong to managers at what level?

Correct Answer
verified

"My days are filled with monitoring to see if we are meeting our goals, wondering if things are going as we planned, and making adjustments where needed."

Correct Answer
verified

Managers will utilize _____ skills with increasing frequency as they rise within an organization.

Correct Answer
verified

An) _____ skill is the ability to perform a specialized task that involves a certain method or process.

Correct Answer
verified

Exam 1: Managing Effectively in a Global World

_________ are key management functions.

Correct AnswerverifiedShow Answer

Which of the following statements exemplifies the importance of managerial skills?

Correct AnswerverifiedShow Answer

Which of the following statements about the sources of competitive advantage is true?

Correct AnswerverifiedShow Answer

In smaller entrepreneurial firms and even in more adaptive larger firms, managers

Correct AnswerverifiedShow Answer

The need for interpersonal and communication skills

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

_____ is assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals.

Correct AnswerverifiedShow Answer

As the success of modern business so often depends on the knowledge used for innovation and the delivery of services, organizations need to manage that

Correct AnswerverifiedShow Answer

As a manager at Carrel Corp., Derek spends much of his time coaching young managers and making sure that any required information reaches all the branches for them to be successful. Derek would best be described as an)

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following explains the management function of leading?

Correct AnswerverifiedShow Answer

List and describe several ways that collaboration boosts performance of organizations.

Correct AnswerverifiedOne of the most important processes of k...View AnswerShow Answer

Which of the following statements is true of quality?

Correct AnswerverifiedShow Answer

Which of the following is a component of emotional intelligence?

Correct AnswerverifiedShow Answer

_____ is the introduction of new goods and services.

Correct AnswerverifiedShow Answer

Cost competitiveness means pricing a firm's products

Correct AnswerverifiedShow Answer

Titles such as foreman, sales manager, shift manager, or supervisor typically belong to managers at what level?

Correct AnswerverifiedShow Answer

"My days are filled with monitoring to see if we are meeting our goals, wondering if things are going as we planned, and making adjustments where needed."

Correct AnswerverifiedShow Answer

Managers will utilize _____ skills with increasing frequency as they rise within an organization.

Correct AnswerverifiedShow Answer

An) _____ skill is the ability to perform a specialized task that involves a certain method or process.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
One of the most important processes of k...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified