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A __________ is the unique identification number that defines an item for ordering or inventory purposes.


A) unique stock mark
B) QR code
C) stock keeping unit
D) order quantity code
E) NAICS stock code

F) A) and B)
G) C) and E)

Correct Answer

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In marketing,a(n) __________ is a thought that leads to a product or action.


A) observation
B) inspiration
C) innovation
D) idea
E) perception

F) B) and D)
G) A) and C)

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In the UMD10: Marketing Dashboard Map above,the annual growth rate in each state is shown,with green (which looks gray on printed paper) meaning good and red (which looks black on printed paper) meaning very bad.If you were a marketing manager faced with this dashboard,which of the following would be the BEST action?


A) Focus on the shortfalls in Idaho (ID) and Utah (UT) .
B) Revise the relevant goals for both east and west coast.
C) Conduct additional market research in the southern United States.
D) Examine your distribution system in the northeastern United States.
E) Change the marketing metric being used to evaluate the states individually.

F) B) and D)
G) B) and E)

Correct Answer

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In marketing,__________ generally includes not only physical goods,but also services and ideas as well.


A) marketing
B) an invention
C) merchandise
D) a product
E) a concept

F) All of the above
G) B) and E)

Correct Answer

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All of the different product lines offered by an organization are collectively referred to as a


A) product class.
B) product mix.
C) product SKUs.
D) marketing mix.
E) target mix.

F) A) and D)
G) A) and C)

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A good,service,or idea consisting of a bundle of tangible and intangible attributes that satisfies consumers' needs and is received in exchange for money or something else of value is referred to as __________.


A) a widget
B) a product
C) a service
D) an idea
E) merchandise

F) A) and E)
G) All of the above

Correct Answer

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To maximize profits,service providers use tools such as __________ to charge different prices for different times of the day or week to help match the supply and demand for their services.


A) off-peak pricing
B) dynamic pricing
C) capacity pricing
D) down-time pricing
E) yield management pricing

F) None of the above
G) A) and B)

Correct Answer

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Business analysis refers to the stage of the new product process


A) where the target markets are selected and resources are allocated to reach them.
B) where the target market segments that show potential are selected and those that do not are eliminated.
C) that specifies the features of the product and the marketing strategy needed to bring it to market and make financial projections.
D) where there is a formal accounting of all monies spent on R&D to determine the return on investment (ROI) that the new product will give back to the firm.
E) that internally and externally evaluates new-product ideas to eliminate those warranting no further effort.

F) A) and E)
G) D) and E)

Correct Answer

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A group of product or service items that are closely related because they satisfy a class of needs,are used together,are sold to the same customer group,are distributed through the same types of outlets,or fall within a given price range is referred to as a __________.


A) product class
B) product mix
C) product category
D) marketing category
E) product line

F) All of the above
G) B) and C)

Correct Answer

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During which stage of the new-product process can an organization's marketing activities be blind-sided by a revolutionary new product or technology that completely disrupts its business?


A) idea generation
B) screening and evaluation
C) new-product strategy development
D) business analysis
E) development

F) B) and E)
G) A) and C)

Correct Answer

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A new beverage by Snapple is currently being sold only in the western United States.Over the next year,Snapple plans to introduce the beverage into areas in the Midwest,and then the eastern U.S.This distribution strategy during commercialization is referred to as a


A) limited rollout.
B) phased rollout.
C) regional rollout.
D) market-product expansion.
E) phased commercialization.

F) B) and E)
G) B) and D)

Correct Answer

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Which of the following methods is commonly used in software development to speed up the development process?


A) expedited time to market
B) fast prototyping
C) parallel development
D) controlled test marketing
E) concept testing

F) A) and B)
G) D) and E)

Correct Answer

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Leona hates carrying a camera with her on vacations.If she only knew of the existence of the Canon pocket digital camera that easily fits in any pocket! For Leona,the Canon camera is a(n)


A) shopping product.
B) convenience product.
C) specialty product.
D) unsought product.
E) discretionary product.

F) D) and E)
G) C) and D)

Correct Answer

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The Apple II,Macintosh,iPod,iPhone,MacBook Air,iPad,and MacPro are all examples of Apple's commitment to __________.


A) sustainable procurement
B) social responsibility
C) new product development
D) using renewable resources
E) respecting its workforce

F) A) and D)
G) A) and E)

Correct Answer

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You greatly admire a set of Waterford crystal serving bowls you see at a dinner party and decide to buy two despite their cost of $250 each.They are only available in your area in a Waterford shop 40 miles from campus.Into which classification of consumer products would the Waterford crystal serving bowls fall?


A) convenience products
B) shopping products
C) unsought products
D) specialty products
E) discretionary products

F) None of the above
G) A) and B)

Correct Answer

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Figure 10-3 above represents the seven stages of the new-product development process.Stage 6 is the __________ stage.


A) business analysis
B) screening and evaluation
C) market testing
D) commercialization
E) development

F) D) and E)
G) A) and D)

Correct Answer

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Assume that as marketing director for Mazda,you see that your sales have decreased in the years since the Honda Pilot with four-wheel drive was introduced.If you hope to regain sales in this market quickly through a new-product action,the fastest,most specific sources of ideas would MOST LIKELY be from


A) consumer suggestions.
B) employee suggestions.
C) research and development breakthroughs.
D) competitive products.
E) outside consultants.

F) A) and D)
G) A) and B)

Correct Answer

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Many forward-looking companies have discovered that their own organization does not generate enough useful new-product ideas.This has caused them to find new product ideas by developing strategic relationships with outside individuals and organizations.This practice is referred to as __________.


A) innovation alliances
B) open innovation
C) open collaboration
D) "piggy-back thinking"
E) stakeholder cooperation

F) A) and E)
G) None of the above

Correct Answer

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Figure 10-3 above represents the seven stages of the new-product development process.Stage 2 is the __________ stage.


A) idea generation
B) screening and evaluation
C) screening and analysis
D) new-product strategy development
E) product assessment

F) All of the above
G) C) and E)

Correct Answer

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According to Figure 10-1 above,column "C" would represent which type of product?


A) shopping
B) convenience
C) specialty
D) prestige
E) unsought

F) A) and B)
G) A) and C)

Correct Answer

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